Solano County
Public Safety Dispatcher - Lateral (Retired Annuitant)
Solano County, Fairfield, California, United States, 94533
To Protect and Serve the Community!
The Sheriff’s Office is dedicated to the protection and well-being of every person in Solano County by providing excellent community service.
The values of the Sheriff’s Office are to bring:
Professionalism:
Performing to the highest standards with integrity, ethical behavior and accountability. Trust:
Confidence in the character and ability to meet expectations. Courage:
To persevere with mental and moral strength in the face of difficulty. Innovation:
Embrace and inspire creativity to apply better solutions that accomplish goals and outcomes. Teamwork:
Unified collaboration to accomplish common goals without regard to personal agendas. Service:
Providing professional assistance in support of the community's best interests and well-being. Respect:
To value and embrace individuality with special regard to differences. THE POSITION: Public Safety Dispatchers in the Sheriff’s Office assist community members and agencies with emergency needs by receiving and dispatching calls received for law enforcement, fire service, and emergency medical service personnel. Public Safety Dispatcher performs a range of journey level duties that assist community members and agencies with emergency needs by receiving and dispatching calls received via phone and/or text; receives caller information, relays information to appropriate unit or agency, and provides assistance to callers as needed; logs call information into computer; monitors activity of all public safety units to determine status of incident and location of units and provides pre-arrival medical instructions. The eligible list created as a result of this recruitment will be used to fill retired annuitant extra-help positions as the need arises. Position requirements, qualifications, and supplemental information are described below. How to Submit Your Documents: In addition to uploading attachments when applying online, candidates may submit documents by fax or by email. Be sure to include the recruitment title (Public Safety Dispatcher - Lateral) and the recruitment number (25-463030-E1) in your email or fax. POSITION REQUIREMENTS
Education:
High school diploma, GED or equivalent
AND Experience:
Eighteen (18) months of full-time work experience involving emergency service dispatching for law enforcement, fire services, or medical dispatching. Previous experience with Sunridge RIMS CAD and possession of an Emergency Medical Dispatching Certificate is preferred. SPECIAL REQUIREMENTS:
Applicants are required to demonstrate a basic typing speed of 40 WPM by passing a County approved test. DOCUMENT SUBMITTAL REQUIREMENTS: If you possess a POST-certified Public Safety Dispatchers' Basic Course certification, please attach at time of applying for the position. Applicants may submit a typing certificate. If you submit a typing certificate, it must contain a minimum NET speed of 40 words per minute. It must be a timed 3–5 minute test, include the gross number of words typed per minute and the number of errors, and be from an accredited school or qualified agency with an examiner’s signature. Certificates obtained through the internet will not be accepted. (Candidates will be provided a typing test during the recruitment process.) Applicants that have participated in prior Solano County skills testing must contact recruitment@solanocounty.gov by the final filing deadline to request their prior results be applied to this recruitment; prior results cannot be more than 12 months old at the time of application. HOW TO SUBMIT DOCUMENTS
In addition to uploading attachments when applying online, candidates may submit documents by fax or by email. Be sure to include the recruitment title and number in your email or fax.
SUPPLEMENTAL INFORMATION LICENSING, CERTIFICATIONS AND REGISTRATION REQUIREMENTS
Employees are required to obtain the following within the 12-month probationary period: California P.O.S.T. Dispatch Basic certification C.L.E.T.S. Terminal Operator certification Cardiopulmonary Resuscitation Certificate (CPR) Emergency Medical Dispatcher Certification (EMD) All licenses, certificates and registrations must be kept current while employed in this class. Failure to do so may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. SELECTION PROCESS
Deadline to submit application and required documents for first application review is 10/10/25–5:00pm (PST). Applications will be reviewed as needed thereafter. Application status notices will be sent via email and posted to the applicant's online application account. Applicants are encouraged to periodically check their SPAM/Junk Mail folder for notifications. Applicants moving forward in the selection process will be invited to self-schedule for a mandatory information session and written examination. Candidates who fail to self-schedule for the mandatory information session and written examination will not move forward in the selection process. Based on the information provided in the application documents, qualified applicants may be invited for further examination and will be pre-scheduled or invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending on the number of applications, the selection process may include an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination thereof. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; responses should be treated as test examination responses. Information contained herein does not constitute a contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion will be subject to a background and reference check after a contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all qualified candidates to apply for positions; however, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY
Applications must be submitted through the NeoGov system. Paper copies are not accepted. All additional application materials requested must be submitted by the date indicated. Resumes are not accepted in lieu of completing the application. You will be evaluated based on the information provided on the application. Ensure any qualifying experience is reflected in your employment history. Do not write “see resume.” Previously submitted application materials for prior recruitments will not be applied; they must be re-submitted for this recruitment. Questions can be directed to the Department of Human Resources at (707) 784-6170. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. VETERAN’S PREFERENCE POINTS
To be eligible, an applicant must have served at least 181 consecutive days of active duty and have received an honorable discharge or general discharge under honorable conditions. A copy of DD 214 showing discharge type must be received by the final filing date. Applicants with a service-connected disability must also submit a recent VA award letter. Veteran applicants receive five points for honorable/general under conditions discharge; disabled veterans with at least 30% disability receive ten points. Veteran’s preference points are added to passing scores in competitive open examinations.
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Performing to the highest standards with integrity, ethical behavior and accountability. Trust:
Confidence in the character and ability to meet expectations. Courage:
To persevere with mental and moral strength in the face of difficulty. Innovation:
Embrace and inspire creativity to apply better solutions that accomplish goals and outcomes. Teamwork:
Unified collaboration to accomplish common goals without regard to personal agendas. Service:
Providing professional assistance in support of the community's best interests and well-being. Respect:
To value and embrace individuality with special regard to differences. THE POSITION: Public Safety Dispatchers in the Sheriff’s Office assist community members and agencies with emergency needs by receiving and dispatching calls received for law enforcement, fire service, and emergency medical service personnel. Public Safety Dispatcher performs a range of journey level duties that assist community members and agencies with emergency needs by receiving and dispatching calls received via phone and/or text; receives caller information, relays information to appropriate unit or agency, and provides assistance to callers as needed; logs call information into computer; monitors activity of all public safety units to determine status of incident and location of units and provides pre-arrival medical instructions. The eligible list created as a result of this recruitment will be used to fill retired annuitant extra-help positions as the need arises. Position requirements, qualifications, and supplemental information are described below. How to Submit Your Documents: In addition to uploading attachments when applying online, candidates may submit documents by fax or by email. Be sure to include the recruitment title (Public Safety Dispatcher - Lateral) and the recruitment number (25-463030-E1) in your email or fax. POSITION REQUIREMENTS
Education:
High school diploma, GED or equivalent
AND Experience:
Eighteen (18) months of full-time work experience involving emergency service dispatching for law enforcement, fire services, or medical dispatching. Previous experience with Sunridge RIMS CAD and possession of an Emergency Medical Dispatching Certificate is preferred. SPECIAL REQUIREMENTS:
Applicants are required to demonstrate a basic typing speed of 40 WPM by passing a County approved test. DOCUMENT SUBMITTAL REQUIREMENTS: If you possess a POST-certified Public Safety Dispatchers' Basic Course certification, please attach at time of applying for the position. Applicants may submit a typing certificate. If you submit a typing certificate, it must contain a minimum NET speed of 40 words per minute. It must be a timed 3–5 minute test, include the gross number of words typed per minute and the number of errors, and be from an accredited school or qualified agency with an examiner’s signature. Certificates obtained through the internet will not be accepted. (Candidates will be provided a typing test during the recruitment process.) Applicants that have participated in prior Solano County skills testing must contact recruitment@solanocounty.gov by the final filing deadline to request their prior results be applied to this recruitment; prior results cannot be more than 12 months old at the time of application. HOW TO SUBMIT DOCUMENTS
In addition to uploading attachments when applying online, candidates may submit documents by fax or by email. Be sure to include the recruitment title and number in your email or fax.
SUPPLEMENTAL INFORMATION LICENSING, CERTIFICATIONS AND REGISTRATION REQUIREMENTS
Employees are required to obtain the following within the 12-month probationary period: California P.O.S.T. Dispatch Basic certification C.L.E.T.S. Terminal Operator certification Cardiopulmonary Resuscitation Certificate (CPR) Emergency Medical Dispatcher Certification (EMD) All licenses, certificates and registrations must be kept current while employed in this class. Failure to do so may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. SELECTION PROCESS
Deadline to submit application and required documents for first application review is 10/10/25–5:00pm (PST). Applications will be reviewed as needed thereafter. Application status notices will be sent via email and posted to the applicant's online application account. Applicants are encouraged to periodically check their SPAM/Junk Mail folder for notifications. Applicants moving forward in the selection process will be invited to self-schedule for a mandatory information session and written examination. Candidates who fail to self-schedule for the mandatory information session and written examination will not move forward in the selection process. Based on the information provided in the application documents, qualified applicants may be invited for further examination and will be pre-scheduled or invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending on the number of applications, the selection process may include an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination thereof. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; responses should be treated as test examination responses. Information contained herein does not constitute a contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion will be subject to a background and reference check after a contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all qualified candidates to apply for positions; however, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY
Applications must be submitted through the NeoGov system. Paper copies are not accepted. All additional application materials requested must be submitted by the date indicated. Resumes are not accepted in lieu of completing the application. You will be evaluated based on the information provided on the application. Ensure any qualifying experience is reflected in your employment history. Do not write “see resume.” Previously submitted application materials for prior recruitments will not be applied; they must be re-submitted for this recruitment. Questions can be directed to the Department of Human Resources at (707) 784-6170. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. VETERAN’S PREFERENCE POINTS
To be eligible, an applicant must have served at least 181 consecutive days of active duty and have received an honorable discharge or general discharge under honorable conditions. A copy of DD 214 showing discharge type must be received by the final filing date. Applicants with a service-connected disability must also submit a recent VA award letter. Veteran applicants receive five points for honorable/general under conditions discharge; disabled veterans with at least 30% disability receive ten points. Veteran’s preference points are added to passing scores in competitive open examinations.
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