Two Men and a Truck
Customer Service Representative Job at Two Men and a Truck in Toledo
Two Men and a Truck, Toledo, OH, US
Customer Service Representative TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment. What We Offer
- · PTO Vacation and Holidays
- · Career advancement opportunities.
- · Shift Information: M thru S
- · Provide outstanding customer service on all calls and online inquiries.
- · Recommend moving services and products based on cost, availability, and customer specifications.
- · Input information into internal move software to provide accurate moving estimates and schedule moves.
- · Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns.
- · Prepare move-related paperwork and documents.
- · All other duties as assigned.
- · High school diploma or GED; Associate degree in a related field preferred.
- Clean driving record.
- · At least 1 year of sales and/or customer service experience.
- · Excellent customer service skills: effective listening and communication.
- · Ability to multi-task and enter customer data into move software while on the phone.
- · Confidence to initiate customer contact and comfortable asking for the sale.
- · Willing to submit to pre-employment background check and drug screen.
- · Creative problem-solving skills.
- · Exceptional organization and time management skills.
- · Strong team player who works productively with a wide range of people and personalities.
- · Bilingual is a plus.