Mass General Brigham
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Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not‑for‑profit organization, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high‑performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Works under general supervision of a Food Service Supervisor and follows established procedures and job flows.
Assembles trays for patients.
Cleans assigned area & equipment after meal service.
Delivers food to patient floors.
Delivers trays directly to patients.
Works in the truck room and dish room area.
Checks in daily food and non‑food items for tray line and stores them in a sanitary manner.
Obtains and stocks all items necessary to operate tray line from other areas of the department.
Ensures that tray line operations run in an efficient manner.
Qualifications
Work assigned station on tray line / POD – hot server, builder, checker.
Prepare and deliver patient food trays.
Works in truck room and dish room area; organizes dirty dishes, trays, etc. to be placed in dish machine; unloads dish machine, and transports clean dishes to tray line area.
Cleans, sanitizes, dries patient food trucks.
Prepares workstation along tray line / POD. Assembles utensils, proper containers and plates in appropriate quantity for meal service. Alerts appropriate personnel within area if additional products or supplies are needed and if food issues occur.
Breaks down and restocks all workstations when meal service is complete. Washes assigned area of tray line / POD. Stocks all refrigerators, checks temperatures of all refrigerators. Reports any problems with equipment or refrigeration to supervisor. May be assigned to break down and clean POD refrigerators, tables and condiment containers and polish stainless steel, reach‑in coolers and freezers.
Delivers food trucks to patient floors as assigned. Assures all food trucks are placed in their gallies and secured. Picks up food tray trucks from patient floors after each meal period. Delivers outpatient/inpatient breakfasts, lunches & dinners (boxes or meals) to Emergency Department, Blood Bank, APS, Ellison 2, etc. as needed.
Pick‑up and store supplies from the DSC. Rotates all stock according to First In First Out (FIFO) procedures.
Sweep and mop tray line area and hallway. Remove all accumulated trash to refuse area.
Remove empty milk and bread containers to the DSC.
Answer telephone calls and report all needs to the supervisor.
Handles food, supplies and equipment in a manner that meets federal, state, local and Joint Commission regulations.
Must be customer service oriented and meet all guidelines of patient rights and confidentiality.
Knowledge, Skills and Abilities
Knowledge of supplies, equipment, and/or services ordering and inventory control.
Ability to follow routine verbal and written instructions.
Ability to read and write.
Ability to understand and follow safety procedures.
Ability to safely use cleaning equipment and supplies.
Ability to lift and manipulate heavy objects.
Knowledge of food service lines set‑up and temperature requirements.
Skill in cooking and preparing a variety of foods.
Knowledge of food preparation and presentation methods, techniques, and quality standards.
Physical Requirements Standing Frequently (34-66%)
Walking Frequently (34-66%)
Sitting Occasionally (3-33%)
Lifting Occasionally (3-33%) 35lbs+ (with assisted device)
Carrying Occasionally (3-33%) 35lbs+ (with assisted device)
Pushing Occasionally (3-33%)
Pulling Occasionally (3-33%)
Climbing Occasionally (3-33%)
Balancing Frequently (34-66%)
Stooping Occasionally (3-33%)
Kneeling Occasionally (3-33%)
Crouching Occasionally (3-33%)
Crawling Occasionally (3-33%)
Reaching Occasionally (3-33%)
Gross Manipulation (Handling) Frequently (34-66%)
Fine Manipulation (Fingering) Frequently (34-66%)
Feeling Constantly (67-100%)
Foot Use Rarely (Less than 2%)
Vision - Far Constantly (67-100%)
Vision - Near Constantly (67-100%)
Talking Constantly (67-100%)
Hearing Constantly (67-100%)
Additional Job Details Remote Type: Onsite
Work Location: 273 Charles Street
Scheduled Weekly Hours: 16
Employee Type: Regular
Work Shift: Day (United States of America)
Pay Range: $17.36 - $23.80 / Hourly
Grade: 2
About Mass General Brigham At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People‑Focused, half Performance‑Focused) and is defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Seniority Level
Entry level
Employment Type
Part‑time
Job Function
Management and Manufacturing
Hospitals and Health Care
Referrals Referrals increase your chances of interviewing at Mass General Brigham by 2x.
#J-18808-Ljbffr
Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not‑for‑profit organization, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high‑performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Works under general supervision of a Food Service Supervisor and follows established procedures and job flows.
Assembles trays for patients.
Cleans assigned area & equipment after meal service.
Delivers food to patient floors.
Delivers trays directly to patients.
Works in the truck room and dish room area.
Checks in daily food and non‑food items for tray line and stores them in a sanitary manner.
Obtains and stocks all items necessary to operate tray line from other areas of the department.
Ensures that tray line operations run in an efficient manner.
Qualifications
Work assigned station on tray line / POD – hot server, builder, checker.
Prepare and deliver patient food trays.
Works in truck room and dish room area; organizes dirty dishes, trays, etc. to be placed in dish machine; unloads dish machine, and transports clean dishes to tray line area.
Cleans, sanitizes, dries patient food trucks.
Prepares workstation along tray line / POD. Assembles utensils, proper containers and plates in appropriate quantity for meal service. Alerts appropriate personnel within area if additional products or supplies are needed and if food issues occur.
Breaks down and restocks all workstations when meal service is complete. Washes assigned area of tray line / POD. Stocks all refrigerators, checks temperatures of all refrigerators. Reports any problems with equipment or refrigeration to supervisor. May be assigned to break down and clean POD refrigerators, tables and condiment containers and polish stainless steel, reach‑in coolers and freezers.
Delivers food trucks to patient floors as assigned. Assures all food trucks are placed in their gallies and secured. Picks up food tray trucks from patient floors after each meal period. Delivers outpatient/inpatient breakfasts, lunches & dinners (boxes or meals) to Emergency Department, Blood Bank, APS, Ellison 2, etc. as needed.
Pick‑up and store supplies from the DSC. Rotates all stock according to First In First Out (FIFO) procedures.
Sweep and mop tray line area and hallway. Remove all accumulated trash to refuse area.
Remove empty milk and bread containers to the DSC.
Answer telephone calls and report all needs to the supervisor.
Handles food, supplies and equipment in a manner that meets federal, state, local and Joint Commission regulations.
Must be customer service oriented and meet all guidelines of patient rights and confidentiality.
Knowledge, Skills and Abilities
Knowledge of supplies, equipment, and/or services ordering and inventory control.
Ability to follow routine verbal and written instructions.
Ability to read and write.
Ability to understand and follow safety procedures.
Ability to safely use cleaning equipment and supplies.
Ability to lift and manipulate heavy objects.
Knowledge of food service lines set‑up and temperature requirements.
Skill in cooking and preparing a variety of foods.
Knowledge of food preparation and presentation methods, techniques, and quality standards.
Physical Requirements Standing Frequently (34-66%)
Walking Frequently (34-66%)
Sitting Occasionally (3-33%)
Lifting Occasionally (3-33%) 35lbs+ (with assisted device)
Carrying Occasionally (3-33%) 35lbs+ (with assisted device)
Pushing Occasionally (3-33%)
Pulling Occasionally (3-33%)
Climbing Occasionally (3-33%)
Balancing Frequently (34-66%)
Stooping Occasionally (3-33%)
Kneeling Occasionally (3-33%)
Crouching Occasionally (3-33%)
Crawling Occasionally (3-33%)
Reaching Occasionally (3-33%)
Gross Manipulation (Handling) Frequently (34-66%)
Fine Manipulation (Fingering) Frequently (34-66%)
Feeling Constantly (67-100%)
Foot Use Rarely (Less than 2%)
Vision - Far Constantly (67-100%)
Vision - Near Constantly (67-100%)
Talking Constantly (67-100%)
Hearing Constantly (67-100%)
Additional Job Details Remote Type: Onsite
Work Location: 273 Charles Street
Scheduled Weekly Hours: 16
Employee Type: Regular
Work Shift: Day (United States of America)
Pay Range: $17.36 - $23.80 / Hourly
Grade: 2
About Mass General Brigham At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People‑Focused, half Performance‑Focused) and is defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Seniority Level
Entry level
Employment Type
Part‑time
Job Function
Management and Manufacturing
Hospitals and Health Care
Referrals Referrals increase your chances of interviewing at Mass General Brigham by 2x.
#J-18808-Ljbffr