HCA Healthcare
Overview
Join HCA Healthcare as a Medical Office Specialist and provide clerical expertise to ensure all patients receive high‑quality, efficient care. This role is part of the Cardiology Specialists of North Texas practice, a leading provider of healthcare services within the HCA system.
Benefits
Comprehensive medical coverage with free telemedicine, AirMed transportation, prescription drug, and behavioral health benefits.
Additional options for dental, vision, life, disability, flexible spending accounts, supplemental health protection, auto and home insurance, identity theft protection, legal counseling, long‑term care coverage, moving assistance, pet insurance, and more.
Free counseling services for emotional, physical, and financial wellbeing.
401(k) plan with a 100% match on 3%–9% of pay (based on years of service).
Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
Family support including fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder, pet care, home and auto repair, event planning, and more.
Consumer discounts through Abenity.
Retirement readiness, rollover assistance, and preferred banking partnerships.
Education assistance (tuition, student loan, certification support, dependent scholarships).
Colleague recognition program.
Time Away From Work program with paid time off, paid family leave, short‑ and long‑term disability coverage, and leaves of absence.
Employee Health Assistance Fund offering free coverage to full‑time and part‑time colleagues based on income.
Job Summary and Qualifications Seeking a Medical Office Specialist to provide clerical support, manage patient interactions, and ensure efficient operation of the office. The ideal candidate is patient‑care oriented, organized, and capable of handling multiple priorities.
Duties
Work at the reception desk, answer phones, greet patients and providers.
Schedule, cancel, and reschedule patient appointments.
Check in patients and accurately document registration.
Verify insurance and patient demographics.
File and retrieve medical records/files.
Perform copying and faxing duties.
Collect co‑pays and cash from patients; authorize credit card transactions.
Enter charges, process payments, and balance the day in the computer.
Adhere to the Code of Conduct and HCA mission and values.
Perform additional duties as required.
Follow all Physician Services policies and procedures.
Additional Duties for Patient‑Center Medical Home Certified Practices
Coordinate continuity of patient care with external health organizations and coordinate referrals from primary care to specialty providers.
Participate in a team for data collection, health outcomes reporting, audits, and programmatic evaluation related to Patient‑Centered Medical Home.
Experience Less than one year of experience required; one to three years preferred.
Knowledge, Skills, and Abilities
Proficiency with basic office equipment (copier, fax, computer).
Strong interpersonal skills and customer‑relations abilities.
Capacity to handle multiple priorities with minimal supervision.
Excellent verbal and written communication skills.
Strong organizational abilities and clear communication.
Maintain confidentiality of patient and employee information.
HCA Healthcare is an equal‑opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Benefits
Comprehensive medical coverage with free telemedicine, AirMed transportation, prescription drug, and behavioral health benefits.
Additional options for dental, vision, life, disability, flexible spending accounts, supplemental health protection, auto and home insurance, identity theft protection, legal counseling, long‑term care coverage, moving assistance, pet insurance, and more.
Free counseling services for emotional, physical, and financial wellbeing.
401(k) plan with a 100% match on 3%–9% of pay (based on years of service).
Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
Family support including fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder, pet care, home and auto repair, event planning, and more.
Consumer discounts through Abenity.
Retirement readiness, rollover assistance, and preferred banking partnerships.
Education assistance (tuition, student loan, certification support, dependent scholarships).
Colleague recognition program.
Time Away From Work program with paid time off, paid family leave, short‑ and long‑term disability coverage, and leaves of absence.
Employee Health Assistance Fund offering free coverage to full‑time and part‑time colleagues based on income.
Job Summary and Qualifications Seeking a Medical Office Specialist to provide clerical support, manage patient interactions, and ensure efficient operation of the office. The ideal candidate is patient‑care oriented, organized, and capable of handling multiple priorities.
Duties
Work at the reception desk, answer phones, greet patients and providers.
Schedule, cancel, and reschedule patient appointments.
Check in patients and accurately document registration.
Verify insurance and patient demographics.
File and retrieve medical records/files.
Perform copying and faxing duties.
Collect co‑pays and cash from patients; authorize credit card transactions.
Enter charges, process payments, and balance the day in the computer.
Adhere to the Code of Conduct and HCA mission and values.
Perform additional duties as required.
Follow all Physician Services policies and procedures.
Additional Duties for Patient‑Center Medical Home Certified Practices
Coordinate continuity of patient care with external health organizations and coordinate referrals from primary care to specialty providers.
Participate in a team for data collection, health outcomes reporting, audits, and programmatic evaluation related to Patient‑Centered Medical Home.
Experience Less than one year of experience required; one to three years preferred.
Knowledge, Skills, and Abilities
Proficiency with basic office equipment (copier, fax, computer).
Strong interpersonal skills and customer‑relations abilities.
Capacity to handle multiple priorities with minimal supervision.
Excellent verbal and written communication skills.
Strong organizational abilities and clear communication.
Maintain confidentiality of patient and employee information.
HCA Healthcare is an equal‑opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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