Perry Ellis International - Retail
Supervisor (full-time) - Golf Apparel Shop
Perry Ellis International - Retail, Tampa, Florida, us, 33646
Company Overview
Perry Ellis International, Inc. represents a diverse portfolio of lifestyle apparel brands. The Company, through its wholly owned subsidiaries owns and licenses nationally and with a brand portfolio of over 42 Brands domestically and internationally recognized brands including: Perry Ellis®, Original Penguin® by Munsingwear®, Laundry by Shelli Segal®, Rafaella®, Cubavera®, Ben Hogan®, Savane®, Grand Slam®, John Henry®, Manhattan®, Axist® and Farah®. The Company enhances its roster of brands by licensing trademarks from third parties, including: Nike® for swimwear, and Callaway®, PGA TOUR®, and Jack Nicklaus® for golf apparel.
About the Company Catering to those who enjoy the golf and tennis lifestyle, Golf Apparel Shop Stores feature Perry Ellis International, LLC’s 5 major golf and tennis brands. This a one stop shop that offers a wide variety of the best our brands have to offer in men’s, women’s, and big and tall apparel. Golf Apparel Shop has the smart options you need to look and perform your best.
Summary The Supervisor Key Holder is a support role in running our retail stores efficiently. The Supervisor Key Holder supports the Store Manager in all operations and sales management functions. The Supervisor Key Holder ensures the sales team meets its goals of efficiency and customer satisfaction. They support the Store Manager to ensure the store is replenished, marketing and promotional changes are executed to company directives in addition to supporting training sales associates.
Responsibilities Customer Experience
Ability to function as a role model at all times, ensuring that customers remain the top priority; ability to respond to all customer needs.
Achieves excellent scores on secret shopper reports.
Ensure the store is visually distinctive and appearance impeccably maintained.
Demonstrates awareness of store sales plans and results.
Demonstrates awareness of individual contribution to business results.
Promotes merchandise and demonstrates product knowledge to customers and assists them with any requests.
Shares vision and plans execution of store strategy in alignment with corporate and district initiatives.
Understands reports, analysis of business trends and inventory opportunities.
Operational Responsibilities
Prioritizes workflow through successful planning and time management.
Supports appropriate staffing levels based on business trends and payroll guidelines.
Understands and complies with all company policies, procedures and operations.
Supports the Store Manager on meeting the expectations for the maintenance and the physical appearance and cleanliness of the store.
Demonstrate effective written and verbal communication skills
Communicates all loss prevention occurrences to the Store Manager, District Manager and Loss Prevention Manager.
Supports the supervision and motivates staff members.
Visual, Brand And Product Management
Participates and supports execution of all pricing strategies to achieve gross margin.
Supports the execution of merchandise set up according to visual guidelines.
Communicates store inventory opportunities to the Store Manager.
Supports replenishment of merchandise on the selling floor as needed.
People Responsibilities
Adheres to Human Resources standards following general practices.
Holds teams accountable for achieving results and communicates with Store Managers opportunities.
Manages conflict
Empowers and involves the team in the decision making process while guiding the process.
Receptive to feedback and fosters dialogue around solutions.
Maintains confidentiality and meets own commitments.
Requirements
Energetic and positive attitude
1-2 years of retail experience
Strong interpersonal communication and customer service skills
Customer service-oriented. (outgoing, friendly, and personable with a positive attitude
Must be able to move and/or lift to 25 pounds
High school degree
Benefits
Paid vacation and Personal time
401(k) plan & company match
Legal Disclaimer:
Perry Ellis International is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. All qualified applicants will receive consideration for employment without regard to their individual background and characteristics. We are committed to providing a workplace free of any discrimination or harassment. This commitment extends to all aspects of employment, including hiring, promotion, transfer, compensation, and termination. By submitting your application, you acknowledge and agree to the company's commitment to equal employment opportunities.
#J-18808-Ljbffr
About the Company Catering to those who enjoy the golf and tennis lifestyle, Golf Apparel Shop Stores feature Perry Ellis International, LLC’s 5 major golf and tennis brands. This a one stop shop that offers a wide variety of the best our brands have to offer in men’s, women’s, and big and tall apparel. Golf Apparel Shop has the smart options you need to look and perform your best.
Summary The Supervisor Key Holder is a support role in running our retail stores efficiently. The Supervisor Key Holder supports the Store Manager in all operations and sales management functions. The Supervisor Key Holder ensures the sales team meets its goals of efficiency and customer satisfaction. They support the Store Manager to ensure the store is replenished, marketing and promotional changes are executed to company directives in addition to supporting training sales associates.
Responsibilities Customer Experience
Ability to function as a role model at all times, ensuring that customers remain the top priority; ability to respond to all customer needs.
Achieves excellent scores on secret shopper reports.
Ensure the store is visually distinctive and appearance impeccably maintained.
Demonstrates awareness of store sales plans and results.
Demonstrates awareness of individual contribution to business results.
Promotes merchandise and demonstrates product knowledge to customers and assists them with any requests.
Shares vision and plans execution of store strategy in alignment with corporate and district initiatives.
Understands reports, analysis of business trends and inventory opportunities.
Operational Responsibilities
Prioritizes workflow through successful planning and time management.
Supports appropriate staffing levels based on business trends and payroll guidelines.
Understands and complies with all company policies, procedures and operations.
Supports the Store Manager on meeting the expectations for the maintenance and the physical appearance and cleanliness of the store.
Demonstrate effective written and verbal communication skills
Communicates all loss prevention occurrences to the Store Manager, District Manager and Loss Prevention Manager.
Supports the supervision and motivates staff members.
Visual, Brand And Product Management
Participates and supports execution of all pricing strategies to achieve gross margin.
Supports the execution of merchandise set up according to visual guidelines.
Communicates store inventory opportunities to the Store Manager.
Supports replenishment of merchandise on the selling floor as needed.
People Responsibilities
Adheres to Human Resources standards following general practices.
Holds teams accountable for achieving results and communicates with Store Managers opportunities.
Manages conflict
Empowers and involves the team in the decision making process while guiding the process.
Receptive to feedback and fosters dialogue around solutions.
Maintains confidentiality and meets own commitments.
Requirements
Energetic and positive attitude
1-2 years of retail experience
Strong interpersonal communication and customer service skills
Customer service-oriented. (outgoing, friendly, and personable with a positive attitude
Must be able to move and/or lift to 25 pounds
High school degree
Benefits
Paid vacation and Personal time
401(k) plan & company match
Legal Disclaimer:
Perry Ellis International is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. All qualified applicants will receive consideration for employment without regard to their individual background and characteristics. We are committed to providing a workplace free of any discrimination or harassment. This commitment extends to all aspects of employment, including hiring, promotion, transfer, compensation, and termination. By submitting your application, you acknowledge and agree to the company's commitment to equal employment opportunities.
#J-18808-Ljbffr