NinjaOne
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Senior Enterprise Architect role at NinjaOne.
Hiring in the following states CA, CO, CT, FL, GA, IL, KS, MA, MD, ME, NC, NJ, NY, OR, TN, TX, VA, WA.
Description We are seeking a highly skilled Senior Enterprise Architect to join our Enterprise & Federal team. This role is responsible for tackling the most challenging technical and product barriers in large, complex customer environments. Acting as a bridge between Sales Engineering, Support, Professional Services, and Product, you will create and scale the technical content, tools, and frameworks that enable NinjaOne to succeed in enterprise and federal markets.
Location Remote working from home. Must be located in the USA and reside in one of the states above.
Travel Up to 35% required.
What You’ll Be Doing
Partner with SEs and AEs to identify and solve deeply technical problems that block large opportunities.
Rapidly prototype and iterate on new NinjaOne content, dashboards, and API‑based integrations.
Triage and resolve complex support tickets beyond the scope of frontline SEs and support staff.
Diagnose and mitigate customer‑side factors impacting NinjaOne performance (e.g., firewalls, load‑balancers, storage systems, endpoint agents, OS tuning).
Collaborate with Professional Services and Product teams to design and deliver tools that reduce effort for customers, partners, and NinjaOne staff.
Build solutions to accelerate migrations from competitive platforms onto NinjaOne.
Serve as a technical advisor and problem‑solver across Sales, Product, Professional Services, and Support.
Contribute to internal knowledge sharing, helping create repeatable playbooks and tools for future enterprise deployments.
Provide hands‑on technical leadership in emerging areas critical to advancing enterprise accounts.
Other duties as assigned.
About You Technical Expertise
Strong background in systems engineering, IT operations, or enterprise endpoint management.
Deep familiarity with enterprise IT environments, networking, storage, OS tuning, and troubleshooting.
Experience with API development/integration, scripting, and automation tools.
Proficiency with multiple operating systems (Windows, macOS, Linux, iOS, Android).
Proficient in multiple scripting languages with demonstrable proficiency in PowerShell and/or Python (preference for PowerShell).
Proficient with troubleshooting & analysis tools such as sysmon, procmon, WPR/T/A, sysinternals, strace/ltrace, WireShark, nmap, tcpdump, gbd, lsof, sysdiagnose, etc.
Problem‑Solving Mindset
Track record of building creative gap‑fills, prototypes, and integrations to unblock deals.
Ability to diagnose complex, multi‑system performance issues.
Enterprise Experience
Previous work with large‑scale, complex IT organizations, preferably in Federal or regulated industries.
Strong understanding of enterprise procurement and implementation cycles.
Collaboration Skills
Comfortable working cross‑functionally with Sales, Support, Product, and Professional Services.
Excellent communication skills, translating deep technical details into customer‑ready solutions.
Operate with urgency and flexibility, applying structured thinking to ambiguous situations and excelling in dynamic, high‑growth environments.
Embody NinjaOne’s values of Curiosity, Integrity, Kindness, Humility, Builders.
About Us NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 30,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.
What You’ll Love
Collaborative, kind, and curious community.
Hybrid remote flexibility.
Comprehensive benefits package (medical, dental, vision).
401(k) plan.
Unlimited PTO.
Growth and advancement opportunities.
Additional Information This position is NOT eligible for Visa sponsorship.
Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. Candidates must reside outside the Chicago city proper or be willing to self‑relocate.
Starting pay depends on location and experience. For roles based in California, Colorado, New Jersey, or Washington, the base salary range is $150,000 to $200,000 per year. For roles based in New York, the same range applies. Benefits include medical, dental, vision, 401(k), life insurance, and PTO. All qualified applicants will receive consideration for employment without regard to protected status. We are committed to a diverse work environment.
Seniority level Mid‑Senior level.
Employment type Full‑time.
Job function Information Technology. Industries: Software Development.
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Hiring in the following states CA, CO, CT, FL, GA, IL, KS, MA, MD, ME, NC, NJ, NY, OR, TN, TX, VA, WA.
Description We are seeking a highly skilled Senior Enterprise Architect to join our Enterprise & Federal team. This role is responsible for tackling the most challenging technical and product barriers in large, complex customer environments. Acting as a bridge between Sales Engineering, Support, Professional Services, and Product, you will create and scale the technical content, tools, and frameworks that enable NinjaOne to succeed in enterprise and federal markets.
Location Remote working from home. Must be located in the USA and reside in one of the states above.
Travel Up to 35% required.
What You’ll Be Doing
Partner with SEs and AEs to identify and solve deeply technical problems that block large opportunities.
Rapidly prototype and iterate on new NinjaOne content, dashboards, and API‑based integrations.
Triage and resolve complex support tickets beyond the scope of frontline SEs and support staff.
Diagnose and mitigate customer‑side factors impacting NinjaOne performance (e.g., firewalls, load‑balancers, storage systems, endpoint agents, OS tuning).
Collaborate with Professional Services and Product teams to design and deliver tools that reduce effort for customers, partners, and NinjaOne staff.
Build solutions to accelerate migrations from competitive platforms onto NinjaOne.
Serve as a technical advisor and problem‑solver across Sales, Product, Professional Services, and Support.
Contribute to internal knowledge sharing, helping create repeatable playbooks and tools for future enterprise deployments.
Provide hands‑on technical leadership in emerging areas critical to advancing enterprise accounts.
Other duties as assigned.
About You Technical Expertise
Strong background in systems engineering, IT operations, or enterprise endpoint management.
Deep familiarity with enterprise IT environments, networking, storage, OS tuning, and troubleshooting.
Experience with API development/integration, scripting, and automation tools.
Proficiency with multiple operating systems (Windows, macOS, Linux, iOS, Android).
Proficient in multiple scripting languages with demonstrable proficiency in PowerShell and/or Python (preference for PowerShell).
Proficient with troubleshooting & analysis tools such as sysmon, procmon, WPR/T/A, sysinternals, strace/ltrace, WireShark, nmap, tcpdump, gbd, lsof, sysdiagnose, etc.
Problem‑Solving Mindset
Track record of building creative gap‑fills, prototypes, and integrations to unblock deals.
Ability to diagnose complex, multi‑system performance issues.
Enterprise Experience
Previous work with large‑scale, complex IT organizations, preferably in Federal or regulated industries.
Strong understanding of enterprise procurement and implementation cycles.
Collaboration Skills
Comfortable working cross‑functionally with Sales, Support, Product, and Professional Services.
Excellent communication skills, translating deep technical details into customer‑ready solutions.
Operate with urgency and flexibility, applying structured thinking to ambiguous situations and excelling in dynamic, high‑growth environments.
Embody NinjaOne’s values of Curiosity, Integrity, Kindness, Humility, Builders.
About Us NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 30,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.
What You’ll Love
Collaborative, kind, and curious community.
Hybrid remote flexibility.
Comprehensive benefits package (medical, dental, vision).
401(k) plan.
Unlimited PTO.
Growth and advancement opportunities.
Additional Information This position is NOT eligible for Visa sponsorship.
Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. Candidates must reside outside the Chicago city proper or be willing to self‑relocate.
Starting pay depends on location and experience. For roles based in California, Colorado, New Jersey, or Washington, the base salary range is $150,000 to $200,000 per year. For roles based in New York, the same range applies. Benefits include medical, dental, vision, 401(k), life insurance, and PTO. All qualified applicants will receive consideration for employment without regard to protected status. We are committed to a diverse work environment.
Seniority level Mid‑Senior level.
Employment type Full‑time.
Job function Information Technology. Industries: Software Development.
#J-18808-Ljbffr