Adtalem Global Education
Student Engagement Specialist
Adtalem Global Education, Atlanta, Georgia, United States, 30383
About Adtalem Global Education
About Adtalem Global Education
is a national leader in post-secondary education and provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world. Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University. We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment. Visit Adtalem.com for more information, and follow us on LinkedIn and Instagram.
Job Description Opportunity at a Glance
The Student Engagement Specialist is responsible for ensuring that employees of our existing healthcare and healthcare-adjacent partners are aware of our programs, receives insight and motivation to enroll, and works with our account management teams to provide the highest level of service and support. The Specialist produces workforce solutions leads for Adtalem programs by engaging in meaningful conversations and recording information from prospective students (the employees of our partners). The Specialist accurately communicates Adtalem capabilities, mission, and focus to prospective students, honors partner relationships, and delivers world-class service to their employees. While primarily focused on growing qualified student leads, the role also works to identify new and expanded sources of leads from partner institutions.
This role is location specific and requires the candidate to be based in Atlanta, Georgia.
Responsibilities
Engages directly with employees of healthcare and healthcare-adjacent partners to provide information, context, and motivation to seek enrollment at Adtalem institutions; identifies alumni at partner institutions who can serve as references and connects them to prospective students.
Works with Account Management to strategically select, source, and schedule onsite events at partner institutions; expected to be in the field 3–4 days per week.
Ensures that relevant information is captured for each student lead and works with enrollment teams to collect the correct information.
Targets a minimum of 50 quality conversations per month, defined as conversations that lead to a highly qualified lead with a +10% chance of enrollment.
Sources additional leads to be passed to marketing for nurturing and may be asked to qualify existing or new lead sources (via calls, email or other communication modes).
Attends tradeshows and industry events where employee enrollment is a core focus.
Performs other duties as assigned
Complies with all policies and standards
Qualifications
Bachelor's Degree required
3+ years customer service, student enrollment, or prior experience serving healthcare institutions required
Experience with Salesforce or similar CRM, PowerBI and/or other reporting tools
Knowledge of the nursing profession, healthcare career paths, and understanding of nursing degrees and credentials (may be learned on the job)
Understanding of academic cycles and B2B nature of enrollment revenue
Ability to discern interest level, engage in direct and indirect communication, and connect to prospective students
Additional Information In support of pay transparency laws, the expected salary range for this position is between $65,000 and $90,000. Actual pay will be adjusted based on job-related factors such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
Participation in Adtalem’s Flexible Time Off (FTO) Policy
12 Paid Holidays
For more information related to benefits please visit: https://careers.adtalem.com/benefits
Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation
#J-18808-Ljbffr
is a national leader in post-secondary education and provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world. Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University. We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment. Visit Adtalem.com for more information, and follow us on LinkedIn and Instagram.
Job Description Opportunity at a Glance
The Student Engagement Specialist is responsible for ensuring that employees of our existing healthcare and healthcare-adjacent partners are aware of our programs, receives insight and motivation to enroll, and works with our account management teams to provide the highest level of service and support. The Specialist produces workforce solutions leads for Adtalem programs by engaging in meaningful conversations and recording information from prospective students (the employees of our partners). The Specialist accurately communicates Adtalem capabilities, mission, and focus to prospective students, honors partner relationships, and delivers world-class service to their employees. While primarily focused on growing qualified student leads, the role also works to identify new and expanded sources of leads from partner institutions.
This role is location specific and requires the candidate to be based in Atlanta, Georgia.
Responsibilities
Engages directly with employees of healthcare and healthcare-adjacent partners to provide information, context, and motivation to seek enrollment at Adtalem institutions; identifies alumni at partner institutions who can serve as references and connects them to prospective students.
Works with Account Management to strategically select, source, and schedule onsite events at partner institutions; expected to be in the field 3–4 days per week.
Ensures that relevant information is captured for each student lead and works with enrollment teams to collect the correct information.
Targets a minimum of 50 quality conversations per month, defined as conversations that lead to a highly qualified lead with a +10% chance of enrollment.
Sources additional leads to be passed to marketing for nurturing and may be asked to qualify existing or new lead sources (via calls, email or other communication modes).
Attends tradeshows and industry events where employee enrollment is a core focus.
Performs other duties as assigned
Complies with all policies and standards
Qualifications
Bachelor's Degree required
3+ years customer service, student enrollment, or prior experience serving healthcare institutions required
Experience with Salesforce or similar CRM, PowerBI and/or other reporting tools
Knowledge of the nursing profession, healthcare career paths, and understanding of nursing degrees and credentials (may be learned on the job)
Understanding of academic cycles and B2B nature of enrollment revenue
Ability to discern interest level, engage in direct and indirect communication, and connect to prospective students
Additional Information In support of pay transparency laws, the expected salary range for this position is between $65,000 and $90,000. Actual pay will be adjusted based on job-related factors such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
Participation in Adtalem’s Flexible Time Off (FTO) Policy
12 Paid Holidays
For more information related to benefits please visit: https://careers.adtalem.com/benefits
Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation
#J-18808-Ljbffr