SkyOne Federal Credit Union
Operations Support Specialist II
SkyOne Federal Credit Union, Hawthorne, California, United States, 90250
Overview
Join SkyOne Federal Credit Union in Hawthorne, CA, as a Full-Time
Operations Support Specialist II
and immerse yourself in a vibrant workplace dedicated to innovation and member satisfaction. This onsite role focuses on improving members\' lives through efficient operations and tailored solutions. Salary: $27.50 - $34.00 per hour, commensurate with experience. Responsibilities
Process electronic payments, including managing requests related to VISA Debit Card programs, ATM cards, and wire transfers. Fulfill member requests such as card orders, lost/stolen processing, and handling fraud and dispute claims. Oversee monitoring and processing of new accounts through the online membership channel; manage special accounts with an emphasis on compliance and accuracy. Apply departmental procedures as a designated Subject Matter Expert, streamlining exception processing and various operational functions to contribute to a seamless member experience. Qualifications
Minimum three (3) years of experience within a financial institution (preferably with operations emphasis). Working knowledge of Visa regulations, chargeback procedures, Fedline, EFT, Check21, ACH rules and regulations related to electronic processing of member transactions (preferred). Ability to independently navigate multiple internet resources/interfaces to research, compile, and report information. Demonstrated sound judgment in decision-making. Excellent communication skills with members and staff, both verbally and in writing. Excellent computer skills including proficiency in MS Word, Excel, Windows, spreadsheet preparation, and hands-on Internet experience. Strong attention to detail and accuracy; ability to work in a fast-paced environment; self-starter with the ability to prioritize and work independently; effective cross-training across responsibilities. Ready to join our team? If this role fits what you are looking for, apply by following the instructions on this page.
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Join SkyOne Federal Credit Union in Hawthorne, CA, as a Full-Time
Operations Support Specialist II
and immerse yourself in a vibrant workplace dedicated to innovation and member satisfaction. This onsite role focuses on improving members\' lives through efficient operations and tailored solutions. Salary: $27.50 - $34.00 per hour, commensurate with experience. Responsibilities
Process electronic payments, including managing requests related to VISA Debit Card programs, ATM cards, and wire transfers. Fulfill member requests such as card orders, lost/stolen processing, and handling fraud and dispute claims. Oversee monitoring and processing of new accounts through the online membership channel; manage special accounts with an emphasis on compliance and accuracy. Apply departmental procedures as a designated Subject Matter Expert, streamlining exception processing and various operational functions to contribute to a seamless member experience. Qualifications
Minimum three (3) years of experience within a financial institution (preferably with operations emphasis). Working knowledge of Visa regulations, chargeback procedures, Fedline, EFT, Check21, ACH rules and regulations related to electronic processing of member transactions (preferred). Ability to independently navigate multiple internet resources/interfaces to research, compile, and report information. Demonstrated sound judgment in decision-making. Excellent communication skills with members and staff, both verbally and in writing. Excellent computer skills including proficiency in MS Word, Excel, Windows, spreadsheet preparation, and hands-on Internet experience. Strong attention to detail and accuracy; ability to work in a fast-paced environment; self-starter with the ability to prioritize and work independently; effective cross-training across responsibilities. Ready to join our team? If this role fits what you are looking for, apply by following the instructions on this page.
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