Bowman Williams
Technical Advisor/ Engineer (MSP) | Downtown Los Angeles
Bowman Williams, California, Missouri, United States, 65018
Overview
Technical Advisor/ Engineer (MSP) | Downtown Los Angeles Are you a seasoned MSP professional who loves building relationships, solving business challenges through technology, and owning client success—without living in the ticket queue? This is your opportunity to join a fast-growing, security-driven Managed IT & Security Provider (MSP/MSSP) headquartered in downtown Los Angeles. We deliver proactive IT, cybersecurity, cloud, and compliance solutions to industries where precision matters—finance, healthcare, entertainment, and professional services. Our philosophy is simple: strategic alignment over reactive firefighting. Now, we’re looking for a Technical Account Manager (TAM) to own a book of clients, drive technology roadmaps, and deliver measurable business value—all while working onsite at our LA headquarters (no travel or fieldwork required). Base pay range: $100,000.00/yr - $120,000.00/yr Additional compensation: Annual Bonus Location : Downtown Los Angeles (Biltmore Tower) – in-office only What You’ll Do
Own your client book
— manage 10–15 accounts as the strategic advisor, ensuring alignment, retention, and client success. Lead QBRs and roadmap sessions
— translate business goals into actionable IT strategies covering cloud, security, lifecycle planning, and compliance. Champion best practices
— drive adoption of standardized Microsoft 365/Azure, backup/DR, MFA, EDR, and SIEM architectures. Collaborate cross-functionally
— work with Projects, Infrastructure, and Security teams to deliver on your roadmap initiatives. Support growth opportunities
— identify and quote new projects, enhancements, and strategic add-ons. Light technical escalation
— provide insight and triage for complex issues (you guide priorities, not grind tickets). Communicate with clarity
— deliver executive-ready updates, reports, and presentations that connect IT impact to business value. What You Bring
MSP industry experience is required — ideally as a Technical Account Manager, vCIO, or consultative Systems Engineer. Strong grasp of Microsoft 365, Azure, networking (DNS/DHCP/TCP/IP), security (MFA/EDR/SIEM), and compliance frameworks. Confidence leading QBRs, budgeting discussions, and IT roadmaps. Experience with Autotask PSA, Datto RMM, and familiarity with Kaseya SOC/NOC. Excellent communication, relationship-building, and executive presentation skills. Knowledge of regulated industries (FINRA, SEC, HIPAA) is a plus. Why You’ll Love It Here
Base salary between 100K to 120K+ bonuses No travel
– all client interactions are virtual In-office only
– collaborate with your peers at our modern HQ in Downtown LA 401(k)
– 3% dollar-for-dollar match + partial match up to 5% Paid time off
– vacation, sick leave, and 12–13 holidays per year Commuter benefit
– up to $250/month for parking or transit Clear path for
career growth into vCIO or leadership roles Location
Downtown Los Angeles (Biltmore Tower) Monday–Friday, 8 AM – 5 PM,
in-office only Candidates should live within
~45 minutes of DTLA Seniority level
Mid-Senior level Employment type
Full-time Job function
Information Technology Industries IT Services and IT Consulting Note: This description reflects the content provided for the job posting and excludes unrelated postings and boilerplate extras.
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Technical Advisor/ Engineer (MSP) | Downtown Los Angeles Are you a seasoned MSP professional who loves building relationships, solving business challenges through technology, and owning client success—without living in the ticket queue? This is your opportunity to join a fast-growing, security-driven Managed IT & Security Provider (MSP/MSSP) headquartered in downtown Los Angeles. We deliver proactive IT, cybersecurity, cloud, and compliance solutions to industries where precision matters—finance, healthcare, entertainment, and professional services. Our philosophy is simple: strategic alignment over reactive firefighting. Now, we’re looking for a Technical Account Manager (TAM) to own a book of clients, drive technology roadmaps, and deliver measurable business value—all while working onsite at our LA headquarters (no travel or fieldwork required). Base pay range: $100,000.00/yr - $120,000.00/yr Additional compensation: Annual Bonus Location : Downtown Los Angeles (Biltmore Tower) – in-office only What You’ll Do
Own your client book
— manage 10–15 accounts as the strategic advisor, ensuring alignment, retention, and client success. Lead QBRs and roadmap sessions
— translate business goals into actionable IT strategies covering cloud, security, lifecycle planning, and compliance. Champion best practices
— drive adoption of standardized Microsoft 365/Azure, backup/DR, MFA, EDR, and SIEM architectures. Collaborate cross-functionally
— work with Projects, Infrastructure, and Security teams to deliver on your roadmap initiatives. Support growth opportunities
— identify and quote new projects, enhancements, and strategic add-ons. Light technical escalation
— provide insight and triage for complex issues (you guide priorities, not grind tickets). Communicate with clarity
— deliver executive-ready updates, reports, and presentations that connect IT impact to business value. What You Bring
MSP industry experience is required — ideally as a Technical Account Manager, vCIO, or consultative Systems Engineer. Strong grasp of Microsoft 365, Azure, networking (DNS/DHCP/TCP/IP), security (MFA/EDR/SIEM), and compliance frameworks. Confidence leading QBRs, budgeting discussions, and IT roadmaps. Experience with Autotask PSA, Datto RMM, and familiarity with Kaseya SOC/NOC. Excellent communication, relationship-building, and executive presentation skills. Knowledge of regulated industries (FINRA, SEC, HIPAA) is a plus. Why You’ll Love It Here
Base salary between 100K to 120K+ bonuses No travel
– all client interactions are virtual In-office only
– collaborate with your peers at our modern HQ in Downtown LA 401(k)
– 3% dollar-for-dollar match + partial match up to 5% Paid time off
– vacation, sick leave, and 12–13 holidays per year Commuter benefit
– up to $250/month for parking or transit Clear path for
career growth into vCIO or leadership roles Location
Downtown Los Angeles (Biltmore Tower) Monday–Friday, 8 AM – 5 PM,
in-office only Candidates should live within
~45 minutes of DTLA Seniority level
Mid-Senior level Employment type
Full-time Job function
Information Technology Industries IT Services and IT Consulting Note: This description reflects the content provided for the job posting and excludes unrelated postings and boilerplate extras.
#J-18808-Ljbffr