Energy Jobline ZR
Overview
One of the largest independently owned document imaging dealers in the nation is seeking a
Technical Service Manager
at our office in
Seattle, WA . Position
Technical Service Manager at our Seattle, WA office. Essential Job Duties
Oversee Mechanical, Network, and Managed IT Technicians Coordinating the field, shop and dispatch activities within the branch Maintain all profit that is comparable to industry benchmarks Focus on high levels of customer retention, award winning service, and managing a budget Qualifications
3-5 years experience in copier/printer repair industry Prior experience managing 10+ service employees Minimum 3 years’ experience in management or supervisor role Demonstrative ability to recruit, motivate and train our technical force Evaluate cost of operation and establish work assignment benchmarks Strong start to finish management skills Ability to be fair and hold subordinates responsible for branch revenue and cost budgets Self-starter with strong problem-solving abilities Ability to set compensation structure standard with the industry Ability to set processes & procedures that improve efficiency and bottom line results, while consistently improving our high level of customer service Ability to manage approximately 30 technical staff individuals and hold accountable: territory integrity, response time, daily calls and incompletes at acceptable ranges. Benefits
DOE: $95k-$125k/year Advancement and growth into leadership roles Team-player environment Medical/Dental/Vision/Life insurance plans Matched 401k PTO, Vacation, Sick Leave FSA/HSA programs Our Commitment to Inclusion
Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to ancestry, expression or veteran status, or any other characteristic protected by law. We celebrate our employees’ because we know that makes us stronger. #LI-Onsite #INDSP If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
#J-18808-Ljbffr
One of the largest independently owned document imaging dealers in the nation is seeking a
Technical Service Manager
at our office in
Seattle, WA . Position
Technical Service Manager at our Seattle, WA office. Essential Job Duties
Oversee Mechanical, Network, and Managed IT Technicians Coordinating the field, shop and dispatch activities within the branch Maintain all profit that is comparable to industry benchmarks Focus on high levels of customer retention, award winning service, and managing a budget Qualifications
3-5 years experience in copier/printer repair industry Prior experience managing 10+ service employees Minimum 3 years’ experience in management or supervisor role Demonstrative ability to recruit, motivate and train our technical force Evaluate cost of operation and establish work assignment benchmarks Strong start to finish management skills Ability to be fair and hold subordinates responsible for branch revenue and cost budgets Self-starter with strong problem-solving abilities Ability to set compensation structure standard with the industry Ability to set processes & procedures that improve efficiency and bottom line results, while consistently improving our high level of customer service Ability to manage approximately 30 technical staff individuals and hold accountable: territory integrity, response time, daily calls and incompletes at acceptable ranges. Benefits
DOE: $95k-$125k/year Advancement and growth into leadership roles Team-player environment Medical/Dental/Vision/Life insurance plans Matched 401k PTO, Vacation, Sick Leave FSA/HSA programs Our Commitment to Inclusion
Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to ancestry, expression or veteran status, or any other characteristic protected by law. We celebrate our employees’ because we know that makes us stronger. #LI-Onsite #INDSP If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
#J-18808-Ljbffr