Risk Strategies Company
Senior Account Manager, Employee Benefits
Risk Strategies Company, Lansing, Michigan, United States, 48900
Senior Account Manager, Employee Benefits
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Senior Account Manager, Employee Benefits
role at
Risk Strategies Company . Your Impact
The Mid-Market Senior Account Manager is responsible for managing an assigned book of business while developing long-term relationships with clients. This position will also respond to day‑to‑day client inquiries and provide client analytics. The Senior Account Manager interfaces with vendors and key clients internally and externally, creates client deliverables, and ensures quality standards are met. The role focuses on revenue growth and client expansion on the personal book of business. Successful Candidates Will Have
Subject matter expert on Health & Welfare Benefits, vendor/carrier products and services including, but not limited to, medical, dental, vision, life, disability, and voluntary Manage a personal book of business of approximately $500,000 - $1,000,000+ Support Team Leader and/or Account Executive(s), as assigned Proactively provide client service in response to day‑to‑day service issues and questions; escalate as necessary Actively seek improvements to client service and efficiencies within teams by identifying improved processes Works with the client team to develop project plans and deliver on service goals Sets priorities and manages workflow to ensure efficient, timely and accurate processing of account transactions Prepare renewals and RFPs, coordinate vendor responses, support negotiations, analyze and spreadsheet proposal results, and develop the client presentations Delegate administrative and analytic tasks, as necessitated, to team Benefit Analyst; provide coaching and peer review, e.g., Forms 5500, policy review, monthly carrier reporting, etc. Requirements and Qualifications
Life, Accident and Health Insurance License required BA/BS preferred 4 - 7+ years of health & welfare experience, meets or exceeds majority of core practice competency‑based skills Client‑facing experience in the employee benefit industry a plus Knowledge of benefits administration, HealthCare Reform, industry trends, carrier products and services Physical Demands and Work Environment
While performing the duties of this job, the employee is required to regularly sit, hear, and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. The work environment characteristics described are representative of those employees performing the essential functions of this job. The noise level in the work environment is usually moderate to loud. Occasional travel. Seniority level
Mid‑Senior level Employment type
Full‑time Job function
General Business, Consulting, and Customer Service Industries
Insurance Location & Salary
Lansing, MI $47,724.00‑$59,655.00 (6 days ago)
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Join to apply for the
Senior Account Manager, Employee Benefits
role at
Risk Strategies Company . Your Impact
The Mid-Market Senior Account Manager is responsible for managing an assigned book of business while developing long-term relationships with clients. This position will also respond to day‑to‑day client inquiries and provide client analytics. The Senior Account Manager interfaces with vendors and key clients internally and externally, creates client deliverables, and ensures quality standards are met. The role focuses on revenue growth and client expansion on the personal book of business. Successful Candidates Will Have
Subject matter expert on Health & Welfare Benefits, vendor/carrier products and services including, but not limited to, medical, dental, vision, life, disability, and voluntary Manage a personal book of business of approximately $500,000 - $1,000,000+ Support Team Leader and/or Account Executive(s), as assigned Proactively provide client service in response to day‑to‑day service issues and questions; escalate as necessary Actively seek improvements to client service and efficiencies within teams by identifying improved processes Works with the client team to develop project plans and deliver on service goals Sets priorities and manages workflow to ensure efficient, timely and accurate processing of account transactions Prepare renewals and RFPs, coordinate vendor responses, support negotiations, analyze and spreadsheet proposal results, and develop the client presentations Delegate administrative and analytic tasks, as necessitated, to team Benefit Analyst; provide coaching and peer review, e.g., Forms 5500, policy review, monthly carrier reporting, etc. Requirements and Qualifications
Life, Accident and Health Insurance License required BA/BS preferred 4 - 7+ years of health & welfare experience, meets or exceeds majority of core practice competency‑based skills Client‑facing experience in the employee benefit industry a plus Knowledge of benefits administration, HealthCare Reform, industry trends, carrier products and services Physical Demands and Work Environment
While performing the duties of this job, the employee is required to regularly sit, hear, and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. The work environment characteristics described are representative of those employees performing the essential functions of this job. The noise level in the work environment is usually moderate to loud. Occasional travel. Seniority level
Mid‑Senior level Employment type
Full‑time Job function
General Business, Consulting, and Customer Service Industries
Insurance Location & Salary
Lansing, MI $47,724.00‑$59,655.00 (6 days ago)
#J-18808-Ljbffr