Pluralsight
Senior Customer Success Manager, Strategic
Pluralsight, Myrtle Point, Oregon, United States, 97458
Employer Industry: Technology Skills Development
Why consider this job opportunity:
Salary up to $160,000
Competitive compensation packages with additional benefits and bonuses
Unlimited PTO and wellness reimbursements
Opportunities for professional development and growth within the organization
Flexible remote work options with a hybrid setup
Strong commitment to diversity, belonging, and a collaborative work culture
What to Expect (Job Responsibilities):
Own the customer lifecycle for strategic accounts, ensuring mutual success through proactive management Successfully onboard customers, driving full adoption and utilization of the service Monitor account health and product usage, taking timely actions based on insights Build and maintain lasting relationships with customers to help them achieve their success Collaborate with sales teams to execute customer success plans and facilitate business reviews
What is Required (Qualifications):
Significant experience working with Gainsight and Salesforce 3-5 years of progressive customer success experience or similar fields (sales, pro services, consulting) Bachelor's Degree in Sales or equivalent professional experience Basic technical knowledge of development and IT solutions Ability to travel up to 50%
How to Stand Out (Preferred Qualifications):
Experience implementing new processes within customer success Background in workforce development, skills-based learning, or EdTech Exceptional communication and relationship-building skills at all levels, including C-Level Self?motivated and excited to drive customer success Organized with effective time?management skills in an entrepreneurial environment
#TechnologySkills #CustomerSuccess #RemoteWork #CareerGrowth #DiversityAndInclusion We prioritize candidate privacy and champion equal?opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top?tier employer. #J-18808-Ljbffr
What to Expect (Job Responsibilities):
Own the customer lifecycle for strategic accounts, ensuring mutual success through proactive management Successfully onboard customers, driving full adoption and utilization of the service Monitor account health and product usage, taking timely actions based on insights Build and maintain lasting relationships with customers to help them achieve their success Collaborate with sales teams to execute customer success plans and facilitate business reviews
What is Required (Qualifications):
Significant experience working with Gainsight and Salesforce 3-5 years of progressive customer success experience or similar fields (sales, pro services, consulting) Bachelor's Degree in Sales or equivalent professional experience Basic technical knowledge of development and IT solutions Ability to travel up to 50%
How to Stand Out (Preferred Qualifications):
Experience implementing new processes within customer success Background in workforce development, skills-based learning, or EdTech Exceptional communication and relationship-building skills at all levels, including C-Level Self?motivated and excited to drive customer success Organized with effective time?management skills in an entrepreneurial environment
#TechnologySkills #CustomerSuccess #RemoteWork #CareerGrowth #DiversityAndInclusion We prioritize candidate privacy and champion equal?opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top?tier employer. #J-18808-Ljbffr