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Whatnot

Business Operations (Senior) Manager

Whatnot, San Francisco, California, United States, 94199

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Base pay range

$160,000.00/yr - $210,000.00/yr Company Overview

Whatnot is the largest live shopping platform in North America and Europe. We’re redefining e-commerce by blending community, shopping, and entertainment into a community just for you. With hubs in the US, UK, Germany, Ireland, and Poland, we’re building the future of online marketplaces together. From fashion, beauty, electronics to collectibles and live plants, our live auctions bring something for everyone. As one of the fastest growing marketplaces, we attract bold, forward‑thinking problem solvers across all functional areas. Role

The Business Operations Manager plays a significant role in building functions to unlock growth and help the Company scale. Working directly with Whatnot’s leadership, this role leads large, critical initiatives and solves complex, unstructured problems. Responsibilities

Act as a strategic partner to leadership, driving high‑impact business initiatives and informing decision‑making. Lead and execute key cross‑functional initiatives to scale functions and build solutions. Proactively identify inhibitors to growth. Define and measure critical metrics. Qualifications

5–6+ years experience in consulting, investment banking, private equity, or a fast‑growing startup. Bachelor’s degree in Business, Economics, or a related field. Motivation to take on new opportunities and challenges. Ability to move fast with little structure or guidance. Curiosity about different parts of the business and how to pull levers to grow faster. Independence and depth of focus on projects while building cross‑functional relationships. Demonstrated ability to influence cross‑functionally and drive change in a fluid environment. Ability to solve ambiguous problems using data and process improvement. Nice to Have

Experience on a marketplace or two‑sided platform. Passion for buying and selling in online marketplaces. MBA. SQL and dashboard experience. Benefits

Generous holiday and time‑off policy. Health insurance options (medical, dental, vision). Work‑from‑home support and home office setup allowance. Monthly allowances for cellphone and internet. Wellness and childcare allowances. Lifetime benefits for family planning (adoption, fertility). 401(k) with employer match up to 4% of base salary. Parental leave: 16 weeks of paid leave plus one month gradual return to work. Equal Opportunity Employer

Whatnot is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. Compensation Range

$160,000.00 – $210,000.00

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