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WNB Financial, N.A.

Vice President Mortgage Manager

WNB Financial, N.A., Onalaska, Wisconsin, United States, 54650

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Vice President Mortgage Manager

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WNB Financial, N.A.

Position Summary: Responsible for management and leadership of the Mortgage Department, which includes the Loan Operations and Mortgage Origination teams. Loan operations underwrites, processes, closes, and services residential mortgage and consumer loans for the Bank. The Mortgage Originators work with prospects, clients, and related third parties to develop relationships and originate a variety of consumer residential mortgages. The Department Manager will work with originators to achieve production goals, and processors to achieve efficient department workflows and accurate output. The Department objectives are 1) Meeting production targets, 2) Maintaining a high quality portfolio, and 3) Maximizing external and internal customer satisfaction. The Department Manager must promote the Bank’s Trusted Financial Advisor model. The Manager must understand and complete job responsibilities in accordance with federal and state regulations, the Bank’s policies, and secondary market requirements.

Essential Functions

Supervises the Loan Operations and Mortgage Origination Teams

Ensures loan files are administered in compliance with federal and state regulations, the Bank’s loan policy, and secondary market requirements, as applicable

Facilitates external and internal audits involving the Department

Promotes a constructive work environment, provides team member role clarity, and effective and efficient processes and procedures

Develops and leads initiatives to grow the Bank’s market share and the Department’s profitability

Oversees efforts to develop Originators’ business referral networks through marketing, calling, prospecting, and networking activities

Stays informed about industry opportunities, makes new product recommendations, and leads the related implementation efforts

Ensures Originators work in alignment with the Bank’s credit culture and policies

Underwriting and Lender Support

Oversees underwriting standards for analysis of client information for loan eligibility

Oversees underwriter standards for review of collateral, appraisal, and property evaluations

Responsible for ensuring loans meet internal or secondary market guidelines as applicable

Administers employee loans

System Software

Manages the Department’s loan software applications

Ensures full utilization of all applications and owns key vendor relationships

Additional Duties and Responsibilities

Develops and monitors work plans that align with the Bank’s strategic goals

Provides training, coaching, and guidance to support individual and team performance

Responsible for the management and administration/updating of the Department business continuity plans and program

Ensures team member compliance with federal and state regulations, policies, and procedures

Participates in training and development opportunities as required

Other job related duties necessary to carry out the responsibilities of this position

Requirements

Requires a four-year college degree or equivalent experience

Five years of banking experience required, commercial or consumer loan operations or underwriting experience preferred, residential mortgage origination and/or administration experience preferred

At least three years management or supervisory experience strongly preferred

Must possess excellent verbal and written communication skills for interacting professionally with clients and co-workers

Must possess excellent computer skills and strong basic math skills

Must be able to deal effectively with time pressures and stress; and have highly effective problem solving and excellent technical research skills

Must be a self-starter and independent thinker and meet goals as agreed to with the CFO

Working Conditions Work is performed largely in an office environment with minimal chance for personal injury. Occasional out-of-town and overnight business travel (air or auto) is required for business and education. Frequent repetitive use of keyboard for approximately 6 hours per day. Hours of work are generally during regular business hours, with some variation for special projects, deadlines, and community events.

Seniority Level Executive

Employment Type Full-time

Job Function Finance and Sales

Industries Banking

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