Select Medical
Medical Front Office - Patient Service Specialist
Select Medical, Baltimore, Maryland, United States, 21276
Overview
Position:
Patient Service Specialist Location:
Baltimore, MD Type of Employment:
Full-time Schedule:
Monday - Friday (hours vary) (2 evenings per week till 7pm) Compensation:
$16.50 - $22.00/hour (pending experience) When patients enter our outpatient physical therapy center in Baltimore, we want them to have an exceptional experience starting at the front desk. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Benefits (for full-time at 32+ hours/week)
Start Strong: Our mentorship and orientation programs ensure a successful transition
Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
Responsibilities
Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
Schedule patient appointments in person and via phone
Maintain regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and the business development team
Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
Minimum Qualifications
High School Diploma or GED
1 year Front Desk experience
1 year of Scheduling experience
Preferred Qualifications
Bilingual (Spanish/English)
Healthcare experience
#J-18808-Ljbffr
Position:
Patient Service Specialist Location:
Baltimore, MD Type of Employment:
Full-time Schedule:
Monday - Friday (hours vary) (2 evenings per week till 7pm) Compensation:
$16.50 - $22.00/hour (pending experience) When patients enter our outpatient physical therapy center in Baltimore, we want them to have an exceptional experience starting at the front desk. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Benefits (for full-time at 32+ hours/week)
Start Strong: Our mentorship and orientation programs ensure a successful transition
Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
Responsibilities
Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
Schedule patient appointments in person and via phone
Maintain regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and the business development team
Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
Minimum Qualifications
High School Diploma or GED
1 year Front Desk experience
1 year of Scheduling experience
Preferred Qualifications
Bilingual (Spanish/English)
Healthcare experience
#J-18808-Ljbffr