City Wide Facility Solutions
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Base pay range
$80,000.00/yr - $100,000.00/yr The
Account Manager
is responsible for the business operations of an assigned client contracted service area. This position provides field support including training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients and ensuring high client satisfaction. Responsibilities
Manage all aspects of assigned client relationships, including client retention, expansion and diversification of City Wide building solutions and/or products. Formulate and manage an effective service strategy and schedule tailored to each client Negotiate and enter into agreements with clients for additional services - determine pricing, staffing, and logistics Manage all Contractor relationships including – interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow through with all promises to clients Supervise and direct Night Managers (NM) to ensure the client's strategy is executed and all services are performed correctly Ensure adequate (internal and external) staffing needs to service clients Promote the sale of, procure, and monitor supplies for clients Effectively communicate all client issues with Contractors and the Director of Operations (DOO) (or owner); promptly address any client issues or problems that arise Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc Schedule non-routine activities in client facilities using Outlook Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A’s. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and all items are properly labeled Notify Sales Executives of potential accounts in your territory, especially new construction Discuss quality control surveys with clients and encourage them to respond when they are received Communicate client survey responses to the DOO, NMs, and Contractors Develop and implement a plan with the DOO and the NMs to resolve client complaints or deficiencies in service and actively monitor compliance Approve NM and/or Service Representatives pay sheets; ensure accuracy Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors Maintain updated route sheets, key/alarm sheets, and monthly planner for each client Participate and be present in monthly Contractor paydays Requirements
Three to five + years of sales and management experience in building maintenance, facility management, or equivalent experience High School diploma required, bachelor’s degree highly desirable Highly detail-oriented and excellent follow-through on commitments Positive and out-going personality; great at building relationships Excellent verbal and strong written communication skills Proficient in Microsoft Office and knowledge of CRM databases Must have reliable transportation Benefits
City Wide Facility Solutions has a national sales network with a strong tradition of mentorship and coaching. This position fits a defined sales career path within our company. We offer a competitive compensation package with guaranteed base salary and potential for uncapped commissions. Benefits include medical, dental and vision coverage, supplemental insurance programs, and 401K. About City Wide Facility Solutions
City Wide Facility Solutions is a national organization with a 50-year tradition of sales excellence in Kansas City. City Wide works with businesses large and small to find building maintenance solutions that save them time. This successful model has expanded into over 35 markets nationwide through a successful franchising program, creating a supportive network of high-level sales professionals. Seniority level
Associate Employment type
Full-time Job function
Facilities Services Referrals increase your chances of interviewing at City Wide Facility Solutions by 2x Sign in to set job alerts for “Account Manager” roles.
Tampa, FL $90,000.00-$115,000.00 1 week ago Largo, FL $70,000.00-$400,000.00 3 days ago Greater Tampa Bay Area $61,000.00-$65,000.00 3 days ago Clearwater, FL $80,000.00-$120,000.00 2 days ago Tampa, FL $80,000.00-$90,000.00 2 days ago Tampa, FL $200,000.00-$250,000.00 2 weeks ago Outside Sales Account Manager - Automation & Motion Control Components and Solutions Tampa, FL $60,000.00-$72,750.00 1 week ago Account Manager - Cutaneous Oncology - Fort Myers, FL Tampa, FL $92,000.00-$160,000.00 1 week ago Tampa, FL $80,000.00-$100,000.00 1 day ago Leisure Sales Manager - Sheraton Sand Key Resort Sales Account Manager, On Demand Manufacturing Tampa, FL $85,000.00-$95,000.00 1 week ago Tampa, FL $60,000.00-$75,000.00 1 week ago Territory Sales Manager – Hospitality and Residential(Tampa) Clearwater, FL $80,000.00-$120,000.00 2 days ago Senior Account Executive, SevenRooms powered by DoorDash High Net Worth PCS Account Manager for Wholesale Company Tampa, FL $50,000.00-$80,000.00 2 days ago Greater Tampa Bay Area $55,000.00-$65,000.00 1 day ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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$80,000.00/yr - $100,000.00/yr The
Account Manager
is responsible for the business operations of an assigned client contracted service area. This position provides field support including training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients and ensuring high client satisfaction. Responsibilities
Manage all aspects of assigned client relationships, including client retention, expansion and diversification of City Wide building solutions and/or products. Formulate and manage an effective service strategy and schedule tailored to each client Negotiate and enter into agreements with clients for additional services - determine pricing, staffing, and logistics Manage all Contractor relationships including – interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow through with all promises to clients Supervise and direct Night Managers (NM) to ensure the client's strategy is executed and all services are performed correctly Ensure adequate (internal and external) staffing needs to service clients Promote the sale of, procure, and monitor supplies for clients Effectively communicate all client issues with Contractors and the Director of Operations (DOO) (or owner); promptly address any client issues or problems that arise Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc Schedule non-routine activities in client facilities using Outlook Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A’s. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and all items are properly labeled Notify Sales Executives of potential accounts in your territory, especially new construction Discuss quality control surveys with clients and encourage them to respond when they are received Communicate client survey responses to the DOO, NMs, and Contractors Develop and implement a plan with the DOO and the NMs to resolve client complaints or deficiencies in service and actively monitor compliance Approve NM and/or Service Representatives pay sheets; ensure accuracy Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors Maintain updated route sheets, key/alarm sheets, and monthly planner for each client Participate and be present in monthly Contractor paydays Requirements
Three to five + years of sales and management experience in building maintenance, facility management, or equivalent experience High School diploma required, bachelor’s degree highly desirable Highly detail-oriented and excellent follow-through on commitments Positive and out-going personality; great at building relationships Excellent verbal and strong written communication skills Proficient in Microsoft Office and knowledge of CRM databases Must have reliable transportation Benefits
City Wide Facility Solutions has a national sales network with a strong tradition of mentorship and coaching. This position fits a defined sales career path within our company. We offer a competitive compensation package with guaranteed base salary and potential for uncapped commissions. Benefits include medical, dental and vision coverage, supplemental insurance programs, and 401K. About City Wide Facility Solutions
City Wide Facility Solutions is a national organization with a 50-year tradition of sales excellence in Kansas City. City Wide works with businesses large and small to find building maintenance solutions that save them time. This successful model has expanded into over 35 markets nationwide through a successful franchising program, creating a supportive network of high-level sales professionals. Seniority level
Associate Employment type
Full-time Job function
Facilities Services Referrals increase your chances of interviewing at City Wide Facility Solutions by 2x Sign in to set job alerts for “Account Manager” roles.
Tampa, FL $90,000.00-$115,000.00 1 week ago Largo, FL $70,000.00-$400,000.00 3 days ago Greater Tampa Bay Area $61,000.00-$65,000.00 3 days ago Clearwater, FL $80,000.00-$120,000.00 2 days ago Tampa, FL $80,000.00-$90,000.00 2 days ago Tampa, FL $200,000.00-$250,000.00 2 weeks ago Outside Sales Account Manager - Automation & Motion Control Components and Solutions Tampa, FL $60,000.00-$72,750.00 1 week ago Account Manager - Cutaneous Oncology - Fort Myers, FL Tampa, FL $92,000.00-$160,000.00 1 week ago Tampa, FL $80,000.00-$100,000.00 1 day ago Leisure Sales Manager - Sheraton Sand Key Resort Sales Account Manager, On Demand Manufacturing Tampa, FL $85,000.00-$95,000.00 1 week ago Tampa, FL $60,000.00-$75,000.00 1 week ago Territory Sales Manager – Hospitality and Residential(Tampa) Clearwater, FL $80,000.00-$120,000.00 2 days ago Senior Account Executive, SevenRooms powered by DoorDash High Net Worth PCS Account Manager for Wholesale Company Tampa, FL $50,000.00-$80,000.00 2 days ago Greater Tampa Bay Area $55,000.00-$65,000.00 1 day ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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