WHOOP
Senior NetSuite Business Systems Analyst
WHOOP is hiring a Senior NetSuite Business Systems Analyst to join the Business Systems team. This role bridges Finance, Operations (Supply Chain, Manufacturing, Quality, Logistics), and Engineering to scale NetSuite and integrations with growth. You will gather requirements, design workflows, and deliver system enhancements, while developing technical solutions through scripting, APIs, and automation. You will combine business process expertise with technical skills to optimize WHOOP’s core financial and operational systems.
Overview At WHOOP, we’re on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
Compensation & Location Base pay range: $145,000.00/yr - $175,000.00/yr
The role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate to work out of the Boston, MA office.
Responsibilities
Serve as the NetSuite subject matter expert, partnering with Finance, Operations, and cross-functional teams to understand business needs and deliver solutions.
Partner with stakeholders to gather business requirements and translate them into scalable NetSuite solutions.
Configure and customize NetSuite, including workflows, custom records, scripts (SuiteScript), and saved searches.
Design and implement integrations between NetSuite and other business-critical systems in collaboration with Engineering.
Lead requirements gathering, solution design, testing, and deployment for NetSuite enhancements and projects.
Support and optimize end-to-end financial and operational processes, including order-to-cash, procure-to-pay, and revenue recognition.
Develop technical documentation, process guides, and training for end users.
Proactively identify opportunities for automation and efficiency improvements across systems and workflows.
Qualifications
BS in Information Systems, Computer Science, Business, or equivalent experience.
5+ years of experience in NetSuite administration, business systems analysis, or consulting with both functional and technical responsibilities.
Strong understanding of NetSuite financials (GL, AP, AR, Revenue) and operational modules.
Hands-on experience with SuiteScript (1.0/2.0), workflows, custom objects, and NetSuite APIs.
Experience designing and supporting integrations with NetSuite (e.g., middleware, APIs, ETL tools).
Ability to translate business processes into scalable system designs and technical requirements.
Excellent problem-solving skills with strong attention to detail and analytical rigor.
Effective communication skills, with proven success collaborating across technical and non-technical teams.
Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
EEO & Compliance WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. We encourage anyone who is interested in this role to apply.
Additional Information The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. In addition to base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. Total compensation depends on qualifications, expertise, and alignment with role requirements.
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Overview At WHOOP, we’re on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
Compensation & Location Base pay range: $145,000.00/yr - $175,000.00/yr
The role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate to work out of the Boston, MA office.
Responsibilities
Serve as the NetSuite subject matter expert, partnering with Finance, Operations, and cross-functional teams to understand business needs and deliver solutions.
Partner with stakeholders to gather business requirements and translate them into scalable NetSuite solutions.
Configure and customize NetSuite, including workflows, custom records, scripts (SuiteScript), and saved searches.
Design and implement integrations between NetSuite and other business-critical systems in collaboration with Engineering.
Lead requirements gathering, solution design, testing, and deployment for NetSuite enhancements and projects.
Support and optimize end-to-end financial and operational processes, including order-to-cash, procure-to-pay, and revenue recognition.
Develop technical documentation, process guides, and training for end users.
Proactively identify opportunities for automation and efficiency improvements across systems and workflows.
Qualifications
BS in Information Systems, Computer Science, Business, or equivalent experience.
5+ years of experience in NetSuite administration, business systems analysis, or consulting with both functional and technical responsibilities.
Strong understanding of NetSuite financials (GL, AP, AR, Revenue) and operational modules.
Hands-on experience with SuiteScript (1.0/2.0), workflows, custom objects, and NetSuite APIs.
Experience designing and supporting integrations with NetSuite (e.g., middleware, APIs, ETL tools).
Ability to translate business processes into scalable system designs and technical requirements.
Excellent problem-solving skills with strong attention to detail and analytical rigor.
Effective communication skills, with proven success collaborating across technical and non-technical teams.
Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
EEO & Compliance WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. We encourage anyone who is interested in this role to apply.
Additional Information The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. In addition to base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. Total compensation depends on qualifications, expertise, and alignment with role requirements.
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