The Salvation Army Southern California
San Rafael CA, Store Manager
The Salvation Army Southern California, San Rafael, California, United States, 94911
Store Manager – Retail (Full-Time/Benefited) – San Rafael, CA
Compensation : $25.00 per hour, depending on experience/qualifications
The Salvation Army Mission Statement : The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.
Position Objectives
To provide customers with the best selection, exceptional service and well-organized stores so we can offer spiritual, social, and rehabilitation programs to those in need. Accountable for meeting store sales and income budget expectations while managing expenses to maximize profitability. Create a positive and mentoring environment for Beneficiaries (ARC rehabilitation program participants) through collaboration and partnership with program staff. Implement positive and effective Work Therapy Assignments (WTA) and keep Beneficiaries on the right track and focus where they need to improve. Core Competencies
Problem Solving – Identify & resolve problems promptly; gather, analyze information, and develop solutions. Oral Communication - Speak professionally, clearly, and persuasively in a variety of potentially challenging situations; seek clarification and respond appropriately to questions. Written Communication - Write clearly and informatively; edit work for spelling and grammar; present numerical data accurately; read and interpret written information. Project Management - Prioritize and plan work activities; use time efficiently; organize work schedules of others and assign tasks; follow up to ensure accountability. Teamwork – Balance team and individual responsibilities; build a positive team spirit, morale, and group commitment to established goals, core values and objectives. Managing People - Include staff in planning, decision-making, facilitating, and process improvement. Be available and present to staff; provide regular performance feedback; help develop subordinate’s skills and encourage growth; improve processes, products, and services. Delegate work assignments; match responsibilities to the right people; set expectations and monitor delegated activities. Essential Duties And Responsibilities
Accountable for meeting the sales and income budget expectations while managing expense controls to maximize profitability for the assigned location, delivering results on established key performance indicators. Plan and direct day-to-day operations of the store, including opening/closing procedures, point of sale operations, inventory management and rotation, ARC merchandising standards, and donations. Hire, train and direct the store team; develop and coach store employees; issue employee evaluations and performance results; coordinate with HR and the District Sales Manager. Schedule employees to ensure appropriate store and donation center coverage; coordinate daily team meetings; maintain accurate payroll records and time/attendance edits. Ensure high levels of Customer and Donor satisfaction and maintain positive community relations; develop strategies to improve service and customer experience. BRP (Back Room Processing) — supervise back room processors/warehouse staff to meet daily processing goals. Ensure inventory deliveries are on the sales floor in a timely manner. Supervise, support, and report on program Beneficiaries when Work Therapy Assignments are in place at the location. Protect store currency, inventory, and property; manage safe funds, deposits, product, equipment, and building security. Ensure building security during non-operating hours and follow alarm/alert protocols. Maintain safety measures consistent with ARC policy and regulations; report safety issues/incidents; conduct weekly store meetings and attend ARC safety meetings. May transfer or be relocated to other stores based on business needs. Complete all tasks assigned by the District Sales Manager, Command Retail Directors and Command Administration. Qualifications
Minimum High School Diploma or equivalent (some college preferred). Minimum of 3 years of supervisor/management experience in a retail environment (thrift experience preferred). Basic understanding of office applications, including MS Office (Word, Excel, Outlook). Valid Driver’s license with ability to pass a MVR check, proof of insurance, and access to a vehicle. Must pass background check, including Criminal History and Sex Offender Registry. Ability to communicate effectively with management, store employees, customers, and donors. Physical Requirements
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist as needed. Ability to grasp, push, pull objects such as carts, racks, and merchandise. Ability to lift up to 50 lbs. Ability to perform various repetitive motion tasks. Position Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Sales and Business Development Industries: Non-profit Organizations
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To provide customers with the best selection, exceptional service and well-organized stores so we can offer spiritual, social, and rehabilitation programs to those in need. Accountable for meeting store sales and income budget expectations while managing expenses to maximize profitability. Create a positive and mentoring environment for Beneficiaries (ARC rehabilitation program participants) through collaboration and partnership with program staff. Implement positive and effective Work Therapy Assignments (WTA) and keep Beneficiaries on the right track and focus where they need to improve. Core Competencies
Problem Solving – Identify & resolve problems promptly; gather, analyze information, and develop solutions. Oral Communication - Speak professionally, clearly, and persuasively in a variety of potentially challenging situations; seek clarification and respond appropriately to questions. Written Communication - Write clearly and informatively; edit work for spelling and grammar; present numerical data accurately; read and interpret written information. Project Management - Prioritize and plan work activities; use time efficiently; organize work schedules of others and assign tasks; follow up to ensure accountability. Teamwork – Balance team and individual responsibilities; build a positive team spirit, morale, and group commitment to established goals, core values and objectives. Managing People - Include staff in planning, decision-making, facilitating, and process improvement. Be available and present to staff; provide regular performance feedback; help develop subordinate’s skills and encourage growth; improve processes, products, and services. Delegate work assignments; match responsibilities to the right people; set expectations and monitor delegated activities. Essential Duties And Responsibilities
Accountable for meeting the sales and income budget expectations while managing expense controls to maximize profitability for the assigned location, delivering results on established key performance indicators. Plan and direct day-to-day operations of the store, including opening/closing procedures, point of sale operations, inventory management and rotation, ARC merchandising standards, and donations. Hire, train and direct the store team; develop and coach store employees; issue employee evaluations and performance results; coordinate with HR and the District Sales Manager. Schedule employees to ensure appropriate store and donation center coverage; coordinate daily team meetings; maintain accurate payroll records and time/attendance edits. Ensure high levels of Customer and Donor satisfaction and maintain positive community relations; develop strategies to improve service and customer experience. BRP (Back Room Processing) — supervise back room processors/warehouse staff to meet daily processing goals. Ensure inventory deliveries are on the sales floor in a timely manner. Supervise, support, and report on program Beneficiaries when Work Therapy Assignments are in place at the location. Protect store currency, inventory, and property; manage safe funds, deposits, product, equipment, and building security. Ensure building security during non-operating hours and follow alarm/alert protocols. Maintain safety measures consistent with ARC policy and regulations; report safety issues/incidents; conduct weekly store meetings and attend ARC safety meetings. May transfer or be relocated to other stores based on business needs. Complete all tasks assigned by the District Sales Manager, Command Retail Directors and Command Administration. Qualifications
Minimum High School Diploma or equivalent (some college preferred). Minimum of 3 years of supervisor/management experience in a retail environment (thrift experience preferred). Basic understanding of office applications, including MS Office (Word, Excel, Outlook). Valid Driver’s license with ability to pass a MVR check, proof of insurance, and access to a vehicle. Must pass background check, including Criminal History and Sex Offender Registry. Ability to communicate effectively with management, store employees, customers, and donors. Physical Requirements
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist as needed. Ability to grasp, push, pull objects such as carts, racks, and merchandise. Ability to lift up to 50 lbs. Ability to perform various repetitive motion tasks. Position Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Sales and Business Development Industries: Non-profit Organizations
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