Commerce Bank
Payment Processor - Lockbox (1st Shift)
Commerce Bank, Kansas City, Missouri, United States, 64101
Payment Processor - Lockbox (1st Shift)
Job posted 1 day ago – Be among the first 25 applicants.
About the Job
As a 1st Shift Payment Processor, you’ll handle the daily processing of remittance accounts, maintaining high production and quality standards. Your role ensures money flows quickly and efficiently. If you are detail‑oriented, fast‑paced, and meticulous, we want to talk.
The main purpose of this position is to support Lockbox Remittance Processing services. This includes expedited collection and processing of various payment types and customer correspondence, as well as electronic documentation.
Compensation Range : Hourly $17.50 – $17.50 (based on experience, skills, and competencies)
Work Schedule : Monday – Friday, 6:30 am – 3:00 pm, with occasional ability to work later.
Essential Functions
Apply customer rules to perform desk‑related duties including credit card processing, pulling rejected work, labeling processed work, and responding to emails.
Meet department production and quality goals by processing multiple accounts accurately and in compliance with procedures.
Complete data entry item processing for scanned images, manual keying, and field validation of multiple accounts according to processing procedures.
Process Protected Health Information (PHI) and card payments in compliance with HIPAA, Payment Card Industry (PCI) security standards, and all other applicable policies and regulations.
Read and interpret unique customer instructions to perform all aspects of remittance processing, including mail sorting, remittance and payment identification and batching, and/or data identification and capture.
Operate, clean, and maintain equipment. Report equipment issues as needed.
Provide secondary support and preparation of documents and package disposal.
Cross‑train and deliver results in other areas of the department as needed.
Perform other duties as assigned.
Knowledge, Skills & Abilities Required
Understand customer instructions and follow department guidelines.
Motivated and organized self‑starter with strong attention to detail and the ability to manage multiple priorities.
Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills.
Remain adaptable and resilient to all situations with an optimistic outlook aligned with our culture and core values.
Intermediate proficiency with Microsoft Word, Excel, Teams, and Outlook.
Flexible and willing to work overtime hours when needed.
Manual dexterity and eye‑hand coordination.
Ability to lift and move mail trays weighing up to 15 pounds.
Comfortable with repetitive hand movements.
Ability to stand for up to 8 hours (may be required).
Education & Experience
High School Diploma or equivalent combination of education and experience required.
1+ years of payment processing or related experience in a production environment required.
Additional Employment Requirements
Commerce Bank must certify that applicants are not excluded from working with federally funded healthcare programs. Candidates considered for this position will authorize a review of the Office of the Inspector General’s List of Excluded Individuals/Entities and any similar state or federal exclusions list.
For roles with pay transparency requirements, Commerce provides a reasonable estimate of the compensation range. Current base pay estimate is $17.50 per hour.
Benefits: employer sponsored health, dental, and vision insurance; 401(k); life insurance; paid vacation; paid personal time. Additional career development, education assistance, and voluntary supplemental benefits are available.
Learn more .
Location : 811 Main St, Kansas City, Missouri 64105
Time Type : Full time
Employment Type : Full‑time
Seniority Level : Not Applicable
Job Function : Accounting/Auditing and Finance
Industries : Banking and Financial Services
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About the Job
As a 1st Shift Payment Processor, you’ll handle the daily processing of remittance accounts, maintaining high production and quality standards. Your role ensures money flows quickly and efficiently. If you are detail‑oriented, fast‑paced, and meticulous, we want to talk.
The main purpose of this position is to support Lockbox Remittance Processing services. This includes expedited collection and processing of various payment types and customer correspondence, as well as electronic documentation.
Compensation Range : Hourly $17.50 – $17.50 (based on experience, skills, and competencies)
Work Schedule : Monday – Friday, 6:30 am – 3:00 pm, with occasional ability to work later.
Essential Functions
Apply customer rules to perform desk‑related duties including credit card processing, pulling rejected work, labeling processed work, and responding to emails.
Meet department production and quality goals by processing multiple accounts accurately and in compliance with procedures.
Complete data entry item processing for scanned images, manual keying, and field validation of multiple accounts according to processing procedures.
Process Protected Health Information (PHI) and card payments in compliance with HIPAA, Payment Card Industry (PCI) security standards, and all other applicable policies and regulations.
Read and interpret unique customer instructions to perform all aspects of remittance processing, including mail sorting, remittance and payment identification and batching, and/or data identification and capture.
Operate, clean, and maintain equipment. Report equipment issues as needed.
Provide secondary support and preparation of documents and package disposal.
Cross‑train and deliver results in other areas of the department as needed.
Perform other duties as assigned.
Knowledge, Skills & Abilities Required
Understand customer instructions and follow department guidelines.
Motivated and organized self‑starter with strong attention to detail and the ability to manage multiple priorities.
Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills.
Remain adaptable and resilient to all situations with an optimistic outlook aligned with our culture and core values.
Intermediate proficiency with Microsoft Word, Excel, Teams, and Outlook.
Flexible and willing to work overtime hours when needed.
Manual dexterity and eye‑hand coordination.
Ability to lift and move mail trays weighing up to 15 pounds.
Comfortable with repetitive hand movements.
Ability to stand for up to 8 hours (may be required).
Education & Experience
High School Diploma or equivalent combination of education and experience required.
1+ years of payment processing or related experience in a production environment required.
Additional Employment Requirements
Commerce Bank must certify that applicants are not excluded from working with federally funded healthcare programs. Candidates considered for this position will authorize a review of the Office of the Inspector General’s List of Excluded Individuals/Entities and any similar state or federal exclusions list.
For roles with pay transparency requirements, Commerce provides a reasonable estimate of the compensation range. Current base pay estimate is $17.50 per hour.
Benefits: employer sponsored health, dental, and vision insurance; 401(k); life insurance; paid vacation; paid personal time. Additional career development, education assistance, and voluntary supplemental benefits are available.
Learn more .
Location : 811 Main St, Kansas City, Missouri 64105
Time Type : Full time
Employment Type : Full‑time
Seniority Level : Not Applicable
Job Function : Accounting/Auditing and Finance
Industries : Banking and Financial Services
#J-18808-Ljbffr