Comcast
Overview
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day.
What You Will Be Doing
Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.
Providing outstanding customer service with all customer interactions.
Helping customers interpret and clarify their account statements and pay their bills in the store.
Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
Acting as brand ambassador to promote Comcast/Xfinity products.
Providing expert-level understanding and passion around technology, especially around Comcast products and services.
Maintaining detailed sales product knowledge, including competitive information.
Contributing to a fun and competitive environment, connecting products and services to customers’ everyday lifestyles.
What You Will Need To Have
High School Diploma or equivalent
Generally, requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experience
Ability to work a flexible schedule which includes evenings, weekends, holidays, variable schedules, and overtime as needed. Ability to work in alternate stores outside of the home base store.
Regular, consistent, and punctual attendance.
Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly.
Compensation Total Target Compensation (includes Base Pay plus Targeted Commission): $23.69 - $27.09 annually: $49,280 to $56,352. Base Pay: $16.55; Total Target Compensation (Base Pay plus Targeted Commission): $24.24 USD
Our uncapped commissions offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Pay ranges are based on geography (or work location).
Perks And Benefits
Day-One benefits including Medical, Dental, and Vision coverage, Comcast XFINITY courtesy services, discount tickets to Universal Resorts, Paid Parental Leave, Tuition reimbursement up to $8,000, Paid Time Off, and a 401K Savings Plan with up to 6% dollar-to-dollar matching.
And much more.
Disclaimer This information indicates the general nature and level of work performed by employees in this role. It is not designed to be a comprehensive inventory of all duties, responsibilities, and qualifications.
EEO Statement Comcast is an EOE/Veterans/Disabled/LGBT employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills Customer-Focused; Workplace Organization; Persuasion; Teamwork; Technical Knowledge; Self Motivation; Resilience; Critical Thinking Problem Solving; Communication; Professional Integrity
Salary Base Pay: $16.55
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Total Target Compensation (Base Pay plus Targeted Commission): $24.24 USD.
Education High School Diploma / GED
Certifications (if applicable) Relevant Work Experience: 2-5 Years
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What You Will Be Doing
Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.
Providing outstanding customer service with all customer interactions.
Helping customers interpret and clarify their account statements and pay their bills in the store.
Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
Acting as brand ambassador to promote Comcast/Xfinity products.
Providing expert-level understanding and passion around technology, especially around Comcast products and services.
Maintaining detailed sales product knowledge, including competitive information.
Contributing to a fun and competitive environment, connecting products and services to customers’ everyday lifestyles.
What You Will Need To Have
High School Diploma or equivalent
Generally, requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experience
Ability to work a flexible schedule which includes evenings, weekends, holidays, variable schedules, and overtime as needed. Ability to work in alternate stores outside of the home base store.
Regular, consistent, and punctual attendance.
Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly.
Compensation Total Target Compensation (includes Base Pay plus Targeted Commission): $23.69 - $27.09 annually: $49,280 to $56,352. Base Pay: $16.55; Total Target Compensation (Base Pay plus Targeted Commission): $24.24 USD
Our uncapped commissions offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Pay ranges are based on geography (or work location).
Perks And Benefits
Day-One benefits including Medical, Dental, and Vision coverage, Comcast XFINITY courtesy services, discount tickets to Universal Resorts, Paid Parental Leave, Tuition reimbursement up to $8,000, Paid Time Off, and a 401K Savings Plan with up to 6% dollar-to-dollar matching.
And much more.
Disclaimer This information indicates the general nature and level of work performed by employees in this role. It is not designed to be a comprehensive inventory of all duties, responsibilities, and qualifications.
EEO Statement Comcast is an EOE/Veterans/Disabled/LGBT employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills Customer-Focused; Workplace Organization; Persuasion; Teamwork; Technical Knowledge; Self Motivation; Resilience; Critical Thinking Problem Solving; Communication; Professional Integrity
Salary Base Pay: $16.55
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Total Target Compensation (Base Pay plus Targeted Commission): $24.24 USD.
Education High School Diploma / GED
Certifications (if applicable) Relevant Work Experience: 2-5 Years
#J-18808-Ljbffr