Amazon Web Services (AWS)
Partner Solution Architect - ISV Technology Partners, Partner SA, Tech COE
Amazon Web Services (AWS), New York, New York, us, 10261
Overview
Partner Solution Architect with a Unified Communications and Collaboration (UC&C) background to enable new capabilities for customers to design and deploy UCaaS/CCaaS solutions on AWS. You are responsible for the technology, strategy, and senior level relationships with strategic and/or fast-growing Independent Software Vendors (ISV). This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges. The role will be located in one of the following cities: San Francisco, Seattle, Arlington, New York, or Austin. Travel up to 30% (including international) may be required. Responsibilities
Work with partners as a strategic adviser to deeply understand their business and technical needs. Develop solutions that make the best use of AWS services such as AWS EC2, EKS, ECS, SageMaker and other communications platforms for interactive voice response (IVR), automatic call distribution, and integration with other AWS services for data storage and analytics. Collaborate with AWS field sales, training, and support teams to ensure partner success. Exhibit thought leadership by evangelizing AWS Services and ISV solutions that benefit customers. Share best practices through forums such as AWS blogs, whitepapers, reference architectures and public speaking events such as AWS Summit and AWS re:Invent. Act as technical liaison between partners and service engineering teams, providing product improvement feedback to AWS developers and accelerating the adoption of new features in customer deployments. Provide one-to-few and one-to-many training sessions to transfer knowledge to builders considering or already using AWS. Capture and share best-practice knowledge among the AWS solutions architecture community. Build deep relationships with senior technical individuals within partners to enable them to be cloud advocates. Act as a technical liaison between partners, service engineering teams, and support. Hands-on experience and ability to develop proof-of-concepts for solutions involving AWS services. Drive product integrations between partner products and AWS services. Publish thought leadership via blog posts, public speaking, white papers and reference architectures. Key activities
Meet with partner product managers and engineering teams to discuss blockers or gather feedback on ongoing build activities. Build and test a proof of concept (PoC) or create a code sample. Write a blog post or white paper. Stay informed on technical news and market developments related to AWS and UCaaS/CCaaS solutions. Basic Qualifications
2+ years of design, implementation, or consulting in applications and infrastructures experience. 3+ years of experience in technology domains such as software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics. 4+ years of IT development or implementation/consulting in the software or Internet industries. 2+ years of experience with Unified Communications and Collaboration in designing, developing, and implementing complex voice/video solutions, with recent hands-on experience in AI/ML, GenAI workloads. Preferred Qualifications
Experience in software development or Internet-related industries. Experience migrating or transforming legacy customer solutions to the cloud. Experience working with AWS technologies from a dev/ops perspective. Hands-on expertise in configuring and building CCaaS or UCaaS solutions including IVR, Lambda coding, Amazon Lex, ACD Routing, Telephony integration, and SIP Trunking. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you are applying in isn’t listed, please contact your Recruiting Partner.
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Partner Solution Architect with a Unified Communications and Collaboration (UC&C) background to enable new capabilities for customers to design and deploy UCaaS/CCaaS solutions on AWS. You are responsible for the technology, strategy, and senior level relationships with strategic and/or fast-growing Independent Software Vendors (ISV). This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges. The role will be located in one of the following cities: San Francisco, Seattle, Arlington, New York, or Austin. Travel up to 30% (including international) may be required. Responsibilities
Work with partners as a strategic adviser to deeply understand their business and technical needs. Develop solutions that make the best use of AWS services such as AWS EC2, EKS, ECS, SageMaker and other communications platforms for interactive voice response (IVR), automatic call distribution, and integration with other AWS services for data storage and analytics. Collaborate with AWS field sales, training, and support teams to ensure partner success. Exhibit thought leadership by evangelizing AWS Services and ISV solutions that benefit customers. Share best practices through forums such as AWS blogs, whitepapers, reference architectures and public speaking events such as AWS Summit and AWS re:Invent. Act as technical liaison between partners and service engineering teams, providing product improvement feedback to AWS developers and accelerating the adoption of new features in customer deployments. Provide one-to-few and one-to-many training sessions to transfer knowledge to builders considering or already using AWS. Capture and share best-practice knowledge among the AWS solutions architecture community. Build deep relationships with senior technical individuals within partners to enable them to be cloud advocates. Act as a technical liaison between partners, service engineering teams, and support. Hands-on experience and ability to develop proof-of-concepts for solutions involving AWS services. Drive product integrations between partner products and AWS services. Publish thought leadership via blog posts, public speaking, white papers and reference architectures. Key activities
Meet with partner product managers and engineering teams to discuss blockers or gather feedback on ongoing build activities. Build and test a proof of concept (PoC) or create a code sample. Write a blog post or white paper. Stay informed on technical news and market developments related to AWS and UCaaS/CCaaS solutions. Basic Qualifications
2+ years of design, implementation, or consulting in applications and infrastructures experience. 3+ years of experience in technology domains such as software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics. 4+ years of IT development or implementation/consulting in the software or Internet industries. 2+ years of experience with Unified Communications and Collaboration in designing, developing, and implementing complex voice/video solutions, with recent hands-on experience in AI/ML, GenAI workloads. Preferred Qualifications
Experience in software development or Internet-related industries. Experience migrating or transforming legacy customer solutions to the cloud. Experience working with AWS technologies from a dev/ops perspective. Hands-on expertise in configuring and building CCaaS or UCaaS solutions including IVR, Lambda coding, Amazon Lex, ACD Routing, Telephony integration, and SIP Trunking. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you are applying in isn’t listed, please contact your Recruiting Partner.
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