Horizon Health Corporation is hiring: Receptionist in Grand Rapids

Responsibilities

Forest View Hospital, located just seven miles southeast of downtown Grand Rapids, Michigan, is a private 108‑bed psychiatric facility serving children, adolescents and adults. We are licensed by the State of Michigan, fully accredited by The Joint Commission, and bring more than 45 years of experience to the evaluation, diagnosis and treatment of a wide range of behavioral health problems. As part of our continued success and growth, we are seeking qualified applicants for a Receptionist.

The Receptionist cordially greets and receives hospital guests, ascertains their needs, and appropriately directs visitors. The role operates the hospital switchboard in a professional manner, correctly routes calls, performs admission registration processes, and supports a variety of clerical duties. Candidates must comply with attendance and punctuality policies and perform other duties as assigned by the supervisor.

Schedule

Days every other weekend 7:00 am – 3:00 pm

Essential Job Responsibilities

• Operate the hospital switchboard and paging system functions in a professional, courteous, and effective manner, directing all incoming calls to the appropriate person.
• Welcome visitors to the hospital in a warm and helpful manner and maintain the visitor log, passes, and adherence to established procedures.
• Protect confidentiality of hospital and patient information, strictly adhering to privacy and patient rights procedures.
• Perform admission procedures, demonstrating comprehension of admission forms and the facility’s processes to answer patient/visitor questions.
• Accurately perform clerical tasks including data entry and report management.
• Execute opening and closing procedures.
• Comply with hospital policy regarding handling patient valuables and the cash drawer.
• Accept payment and provide receipts for hospital cafeteria tickets.
• Comply with hospital and departmental policies on attendance and punctuality.
• Assist with COVID‑19 protocols, including screening of visitors and staff and additional cleaning requirements for the front lobby and assessment rooms.
• Perform other duties as assigned.

Benefit Highlights

• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(k) with company match and discounted stock plan
• Generous Paid Time Off (PTO) – 6.46 hours biweekly accrued
• Basic Life Insurance equal to 1x your salary
• Short‑Term Disability (STD) and Long‑Term Disability (LTD)
• Tuition Reimbursement
• Student Loan Reimbursement Program (up to $200 per month)
• Pet Insurance and additional benefits

About Universal Health Services

Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. With an impressive record of achievement and performance, UHS has grown steadily since its inception into a Fortune 300 corporation. In 2024, annual revenues reached $15.8 billion. UHS is headquartered in King of Prussia, PA, and employs approximately 99,000 individuals across acute care hospitals, behavioral health facilities, outpatient and ambulatory care services, and more.

Qualifications

• High school graduate or equivalent
• Accurate typing skills and previous office experience
• Effective oral and written communication skills and demonstrated interpersonal skills for interacting with a diverse population
• Ability to make independent, responsible decisions while upholding hospital policies

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS is an equal opportunity employer and fully supports recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, or protected veteran status.

Recruitment Scams Warning

Be aware of recruiters posing as UHS representatives who request personal or financial information. No legitimate recruiter will ask for Social Security numbers, credit card or bank details, or use public webmail clients such as Hotmail, Gmail, or Yahoo. Verify opportunities through official UHS career websites and report suspected fraudulent activity to the appropriate law‑enforcement agencies.