Atria Senior Living is hiring: Receptionist in Austin

Overview

Join to apply for the Receptionist role at Atria Senior Living.

This range is provided by Atria Senior Living. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $19.20/hr

Benefits

• Paid holidays and PTO
• Annual anniversary rewards dependent on classification, starting at $500 for Full Time employees
• Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results
• Health, Dental, Vision, and Life Insurance
• Retirement Savings Plan / 401(k) employer match
• Tuition reimbursement (U.S Based Communities)
• Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location

Responsibilities

• Answer incoming telephone calls in a cheerful and marketing oriented way, determine purpose of callers, and forward calls to appropriate personnel or department.
• Retrieve messages from voicemail and forward to appropriate personnel.
• Takes and delivers messages or transfers calls to voicemail when appropriate personnel are unavailable.
• Answer general questions about the community and provide callers with address, directions, and other information; refer specific questions to appropriate staff.
• Welcome on-site visitors, determine nature of business, and announce visitors to appropriate personnel.
• Coordinate guestroom reservations.
• Maintain current list of residents who are hospitalized.
• Update appointment calendars, including transportation and beauty calendars, as directed.
• Receive, sort, and route mail, and maintain and route publications.
• Distribute written communication, accept and sign for deliveries (mail, prescriptions, etc.).
• Maintain copy and fax machines, assist users, send faxes, and retrieve and route incoming faxes.
• Create and print fax cover sheets, memos, correspondence, reports, and other documents when necessary.
• Perform other clerical duties as needed, such as filing, photocopying, and collating.
• Order, receive, and maintain office supplies.
• Collect rent checks from residents and family members and provide needed information to bookkeeping for billing.
• May drive company vehicle from community to social and other various destinations (only if required by community).
• May perform other duties as assigned.

Qualifications

• High school diploma or GED; or 1–3 years related experience and/or training; or equivalent combination of education and experience.
• Basic First Aid and CPR certification where required.
• Must successfully complete all Atria specified training programs.
• Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; present information in one-on-one and small group settings.
• Ability to perform basic arithmetic (two-digit numbers, with tens and hundreds).
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions; deal with problems involving a few concrete variables in standardized situations.
• Ability to operate: telephone, emergency call system, monitoring board or beeper, photocopier; work various schedules and shifts as needed.
• Excellent customer service skills and the ability to provide accurate information to residents, families, and staff.

Job function

• Administrative

Employment type

• Full-time