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Bayforce

Business Analyst

Bayforce, Charlotte, North Carolina, United States, 28245

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Business Analyst Employment Type:

Contract Duration:

12 months Location:

Charlotte, NC preferred hybrid 2 days per week onsite Role Overview

Were seeking an experienced

Business Analyst

to serve as the key liaison between business stakeholders and technical teams. This role is responsible for gathering, analyzing, and documenting business requirements; identifying process improvements; and ensuring that delivered solutions align with organizational objectives. The ideal candidate will be proactive, analytical, and comfortable driving clarity in complex business and technical environments. Key Responsibilities

Requirements Gathering & Analysis

Collaborate with stakeholders to elicit, analyze, and document detailed business requirements. Translate business needs into functional specifications, process flows, and user stories. Process Improvement

Identify and recommend process optimization opportunities. Perform gap analyses between current and future state processes. Stakeholder Communication

Facilitate workshops, meetings, and presentations to ensure alignment and shared understanding. Act as a bridge between business units and technical delivery teams. Documentation & Reporting

Create and maintain comprehensive documentation including business requirements, workflows, and use cases. Develop progress reports and dashboards to track project status and KPIs. Testing & Validation

Support QA teams by reviewing test cases and validating that solutions meet business requirements. Change Management

Contribute to training and communication plans to support successful adoption of new systems or processes. Qualifications

Bachelors degree or equivalent professional experience. Minimum

5 years of experience

as a Business Analyst or in a similar role. Proven experience performing true business analysis including process mapping, workflow design, and requirements documentation using established BA tools and templates. Strong analytical, problem-solving, and communication skills. Ability to work independently, take initiative, and drive tasks to completion. Preferred Experience

Familiarity with

data visualization tools

(Power BI preferred). Experience with

Azure DevOps

or other project management/development tools. Professional certifications such as

CBAP, CCBA, or PMI-PBA . Understanding of enterprise applications and cross-functional systems. Core Competencies

Analytical and critical thinking Strong attention to detail Team collaboration and communication Flexibility and adaptability Proactive, self-driven problem solver Confident and assertive when facilitating discussions or decisions The ideal candidate is a team player who will be responsible for working with company data in various business areas. Specific responsibilities include reporting metrics, analyzing methodologies, suggesting operation improvements, and building proposal evaluations in a cross-functional environment. #J-18808-Ljbffr