Salvation Army Tucson
eCommerce Specialist - Las Vegas
Salvation Army Tucson, North Las Vegas, Nevada, United States, 89095
Overview
ABOUT THE ARC The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees. ABOUT OUR RETAIL TEAM Become part of the dedicated
RETAIL
Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to “ Do The Most Good ” at our
North Las Vegas Distribution Center , which supports the Adult Rehabilitation Program. This is an opportunity to
showcase your creativity , while contributing to the success of our Program and its participants. Location
Las Vegas ARC Warehouse, North Las Vegas, NV 89030, USA Responsibilities
As our enthusiastic and hardworking E-Commerce Specialist you will be responsible for (but not limited to): posting on Salvation Army online auction website, including writing product descriptions and photographing items for sale. Product descriptions must be grammatically correct at all times. Assist with pricing and selection of merchandise listed on the online auction website. Handle all phone and email customer support in a timely manner. Follow up on all orders with customers in real time. Meet daily posting quotas and weekly and monthly sales targets determined by Supervisor. Handle all fulfillment requests by processing customer orders. Select the most cost-effective shipping method for items purchased. Handle stock shipping, scheduling and ensure all orders are shipped within their handling times. Have a basic understanding of third-party listing and shipping software (Sure Done, Ship Station, Terapeak). Send shipping notifications in real time to customers after all orders are finalized. Handle all damage/loss claims and follow up on them in a timely manner. Contact carriers for daily shipments. Maintain required stock levels of authorized packaging materials. Work quickly with accuracy and productivity, pacing workload effectively. Perform duties with low error rate and a desire to learn and advance within the organization. Collaborate with the Retail Manager, Collectables Specialist and other team members in the day-to-day operation of the ecommerce business. Provide coaching, training and development of new employees. Qualifications
Must be a minimum of 18 years of age High School Diploma or GED equivalent required Excellent computer & technology skills with focus on Windows OS (7 or higher) and Microsoft Office (Word, Excel, etc.) Photoshop preferred Ability to work in a fast-paced environment A passion for working in a high growth business with high attention to detail and a commitment to excellence Strong organizational skills and professional conduct Ability to work independently with little supervision and under pressure Excellent written and verbal communication and strong interpersonal skills Two to four years of customer service and/or retail experience A positive attitude and consistent work ethic; must pass background check (Criminal History and Sex Offender Registry) Physical Demands
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis Ability to grasp, push, pull and move heavy objects such as household and office furniture, packages and bulk items Ability to operate a telephone Ability to lift up to 50 lbs Ability to perform various repetitive motion tasks Benefits
Opportunity for career growth Paid time off Employee Discounts Medical, Dental, and Vision Retirement Plan AFLAC Employee Assistance Program (EAP) Equal Opportunity
Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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ABOUT THE ARC The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees. ABOUT OUR RETAIL TEAM Become part of the dedicated
RETAIL
Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to “ Do The Most Good ” at our
North Las Vegas Distribution Center , which supports the Adult Rehabilitation Program. This is an opportunity to
showcase your creativity , while contributing to the success of our Program and its participants. Location
Las Vegas ARC Warehouse, North Las Vegas, NV 89030, USA Responsibilities
As our enthusiastic and hardworking E-Commerce Specialist you will be responsible for (but not limited to): posting on Salvation Army online auction website, including writing product descriptions and photographing items for sale. Product descriptions must be grammatically correct at all times. Assist with pricing and selection of merchandise listed on the online auction website. Handle all phone and email customer support in a timely manner. Follow up on all orders with customers in real time. Meet daily posting quotas and weekly and monthly sales targets determined by Supervisor. Handle all fulfillment requests by processing customer orders. Select the most cost-effective shipping method for items purchased. Handle stock shipping, scheduling and ensure all orders are shipped within their handling times. Have a basic understanding of third-party listing and shipping software (Sure Done, Ship Station, Terapeak). Send shipping notifications in real time to customers after all orders are finalized. Handle all damage/loss claims and follow up on them in a timely manner. Contact carriers for daily shipments. Maintain required stock levels of authorized packaging materials. Work quickly with accuracy and productivity, pacing workload effectively. Perform duties with low error rate and a desire to learn and advance within the organization. Collaborate with the Retail Manager, Collectables Specialist and other team members in the day-to-day operation of the ecommerce business. Provide coaching, training and development of new employees. Qualifications
Must be a minimum of 18 years of age High School Diploma or GED equivalent required Excellent computer & technology skills with focus on Windows OS (7 or higher) and Microsoft Office (Word, Excel, etc.) Photoshop preferred Ability to work in a fast-paced environment A passion for working in a high growth business with high attention to detail and a commitment to excellence Strong organizational skills and professional conduct Ability to work independently with little supervision and under pressure Excellent written and verbal communication and strong interpersonal skills Two to four years of customer service and/or retail experience A positive attitude and consistent work ethic; must pass background check (Criminal History and Sex Offender Registry) Physical Demands
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis Ability to grasp, push, pull and move heavy objects such as household and office furniture, packages and bulk items Ability to operate a telephone Ability to lift up to 50 lbs Ability to perform various repetitive motion tasks Benefits
Opportunity for career growth Paid time off Employee Discounts Medical, Dental, and Vision Retirement Plan AFLAC Employee Assistance Program (EAP) Equal Opportunity
Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr