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Lucid Motors

Sr. Parts Advisor, Natick

Lucid Motors, Natick, Massachusetts, us, 01760

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Overview

Leading the future in luxury electric and mobility. At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. When you are no longer bound by convention, you are free to define your own experience. Come work alongside some of the most accomplished minds in the industry. We’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you. The

Senior Parts Advisor

(back counter) position will oversee parts operations within the service center to provide the highest level of customer satisfaction while maximizing return on investment through parts inventory management. The Senior Parts Advisor is an integral part of service center operations, by mentoring Parts Advisors and focused on parts efficiently to support seamless operations. The Role

Mentor and guide new hire Parts Advisors, equipping them with the knowledge and skills necessary to navigate internal processes effectively and excel in their roles Collaborate closely with the Service Manager and Shop Foreman to identify and address urgent business needs, ensuring prioritized solutions Effectively manage parts inventory by anticipating and addressing business needs to optimize operations Maintains an accurate and effective parts inventory control system that includes perpetual and annual inventories Order inventory and special-order parts for repairs Receive parts orders and stock them efficiently in designated storage area or assigned bins Effectively manages parts transfers from one Lucid Service location to another if applicable Generates parts estimates for customers, insurance companies or internal fleet vehicles to be sold by service advisor Stay up to date on latest part revision changes and refresh local inventory accordingly Achieve and maintain a high First Time Fill Rate (FTFR) for the Service Center’s Parts Department, ensuring timely and accurate service Organize and oversee parts warranty returns, both in the system and physically Interpret and understand automotive terminology, enabling accurate and efficient part searches within the catalog allowing for precise parts ordering Promote sales of accessories according to Lucid guidelines Other duties as assigned Qualifications

Minimum 5+ years of experience as a Parts Advisor Previous experience mentoring Parts Advisors Willingness to obtain forklift certification post hire, demonstrating a commitment to safety and operational efficiency in the workplace Inventory management experience Proficiency in parts catalog search for specific repair needs Excellent written and verbal communication skills Ability to multitask while maintaining high level of accuracy Ability to work independently and make timely decisions in a fast-paced environment, effectively minimizing downtime on repairs Ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software Ability to lift 50 lbs. Standing, walking, and bending for extended periods of time Full-time, including weekends or extended hours during busy periods Willingness to complete Lucid provided CPR training post hire Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire Preferred Experience

AA/BS in either Automotive Technology or Business Management, or equivalent work experience Knowledge of HV systems, LV systems, and EV powertrains Start-up experience and related fast-paced environments Previous OEM Parts training Team lead, supervisory or management experience a plus At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations. To all recruitment agencies : Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes. Apply for this job

* indicates a required field First Name * Last Name * Email * Phone Country * Phone * Location (City) Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education School Select... Degree Select... Select... Start date year End date month Select... End date year LinkedIn Profile How did you learn about this opportunity? * Are you a current contractor for Lucid, or any of its entities? * Have you previously worked for Lucid, or any of its entities, as a contractor? * What is your highest level of education completed? * Are you currently authorized to work in the United States of America? * Do you now or in the future require visa sponsorship? * We may reach out to you via text message (SMS) during the interview process. Do you approve of us contacting you via text message? * What range of compensation would you be comfortable with for this opportunity? * U.S. Standard Demographic Questions

We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process. How would you describe your gender identity? (mark all that apply) * How would you describe your racial/ethnic background? (mark all that apply) * How would you describe your sexual orientation? (mark all that apply) * Do you identify as transgender? (select one) * Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning? (select one) * Are you a veteran or active member of the United States Armed Forces? (select one) * Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Lucid Motors’ Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

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