Salesforce
Overview
Software Engineering Architect - Commerce role at Salesforce Commerce Cloud. The position focuses on backend architecture for Identity, APIs, and Developer Experience within Commerce Cloud, leading architectural evolution, defining patterns and reference implementations, and enabling secure, scalable, and developer-friendly APIs for headless and agentic commerce at global scale. Collaboration across Core, Data Cloud, Service, and Platform Engineering to deliver a unified developer platform for commerce as part of Salesforce Customer 360. This description uses the original role focus and terminology without adding new facts. Responsibilities
Shape the next generation of Commerce Cloud APIs and Identity systems that power Salesforces unified commerce vision. Drive the convergence of B2C, B2B, OMS, and POS through consistent data and identity architecture. Define the API and developer experience foundation that accelerates adoption of headless and agentic commerce. Modernize Commerce Cloud into an AI-native, composable, developer-first platform that sets industry standards for trust, extensibility, and performance. Lead the backend architecture for Identity, API, and Developer Experience domains within Commerce Cloud; define frameworks and principles for how services are built, secured, and extended. Define next-generation architecture, including schema governance, versioning strategy, performance SLAs, and extensibility patterns across shopper, merchant, and platform APIs. Drive Identity unification across Commerce Cloud and Salesforce Core including authentication (OAuth2, OpenID Connect, JWT), authorization, token lifecycle, tenant isolation, and hybrid identity use cases. Collaborate with Core Identity and Data Cloud teams to ensure a consistent shopper identity model across clouds (Unified Shopper Profile) for personalization, marketing, and service. Architect API lifecycle and DX tooling (OpenAPI 3.0 specs, typed clients, SDK generation, API catalogs, CI/CD pipelines) to improve developer productivity and consistency. Partner with Developer Experience, CLI, and SDK teams to evolve the end-to-end developer workflow: discovery ? build ? test ? deploy ? monitor. Ensure API and service reliability at global scale via caching, rate limiting, circuit breaking, and edge-based delivery patterns. Collaborate with cross-cloud architects to align data contracts, eventing, and platform services (e.g., Event Bus, Data Graph, API Gateway). Provide architectural leadership and mentorship to backend teams with emphasis on strong design patterns, testability, and maintainability. Drive a culture of simplicity, security, and operational excellence to deliver trusted, composable, high-performance services. Qualifications
15+ years of backend software development and architecture experience, including 5+ years designing distributed, multi-tenant SaaS systems. Deep expertise in Identity and Access Management (IAM) OAuth2, OpenID Connect, JWT, SAML, and service-to-service authentication. Proven experience architecting and scaling API-first platforms (REST, GraphQL, or gRPC) with schema governance and API lifecycle management. Experience with SCAPI-style frameworks (e.g., CommerceTools, Shopify Hydrogen APIs, Salesforce MCP) and API gateway patterns (Apigee, Kong, etc.). Hands-on experience with developer productivity and SDK frameworks code generation, client libraries, and API documentation automation. Strong background in data modeling, caching, and service performance optimization using technologies such as Redis, Kafka, Postgres, or equivalent. Deep understanding of Salesforce architecture or comparable large-scale enterprise systems particularly Core Identity, Data Cloud, and Customer 360. Exceptional communication and cross-functional collaboration skills; ability to influence product and engineering strategy across mltiples orgs. Passion for mentoring, architectural rigor, and improving the developer experience for thousands of internal and external developers. Other information
Accommodations: If you require assistance due to disability applying for open positions please submit a request via the Accommodations Request Form. Posting Statement: Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. Rights and equal opportunity details are provided in the posting. Notable notes: This listing includes compensation ranges by location and outlines benefits, hiring ranges, and other standard postings information as part of Salesforces postings. #J-18808-Ljbffr
Software Engineering Architect - Commerce role at Salesforce Commerce Cloud. The position focuses on backend architecture for Identity, APIs, and Developer Experience within Commerce Cloud, leading architectural evolution, defining patterns and reference implementations, and enabling secure, scalable, and developer-friendly APIs for headless and agentic commerce at global scale. Collaboration across Core, Data Cloud, Service, and Platform Engineering to deliver a unified developer platform for commerce as part of Salesforce Customer 360. This description uses the original role focus and terminology without adding new facts. Responsibilities
Shape the next generation of Commerce Cloud APIs and Identity systems that power Salesforces unified commerce vision. Drive the convergence of B2C, B2B, OMS, and POS through consistent data and identity architecture. Define the API and developer experience foundation that accelerates adoption of headless and agentic commerce. Modernize Commerce Cloud into an AI-native, composable, developer-first platform that sets industry standards for trust, extensibility, and performance. Lead the backend architecture for Identity, API, and Developer Experience domains within Commerce Cloud; define frameworks and principles for how services are built, secured, and extended. Define next-generation architecture, including schema governance, versioning strategy, performance SLAs, and extensibility patterns across shopper, merchant, and platform APIs. Drive Identity unification across Commerce Cloud and Salesforce Core including authentication (OAuth2, OpenID Connect, JWT), authorization, token lifecycle, tenant isolation, and hybrid identity use cases. Collaborate with Core Identity and Data Cloud teams to ensure a consistent shopper identity model across clouds (Unified Shopper Profile) for personalization, marketing, and service. Architect API lifecycle and DX tooling (OpenAPI 3.0 specs, typed clients, SDK generation, API catalogs, CI/CD pipelines) to improve developer productivity and consistency. Partner with Developer Experience, CLI, and SDK teams to evolve the end-to-end developer workflow: discovery ? build ? test ? deploy ? monitor. Ensure API and service reliability at global scale via caching, rate limiting, circuit breaking, and edge-based delivery patterns. Collaborate with cross-cloud architects to align data contracts, eventing, and platform services (e.g., Event Bus, Data Graph, API Gateway). Provide architectural leadership and mentorship to backend teams with emphasis on strong design patterns, testability, and maintainability. Drive a culture of simplicity, security, and operational excellence to deliver trusted, composable, high-performance services. Qualifications
15+ years of backend software development and architecture experience, including 5+ years designing distributed, multi-tenant SaaS systems. Deep expertise in Identity and Access Management (IAM) OAuth2, OpenID Connect, JWT, SAML, and service-to-service authentication. Proven experience architecting and scaling API-first platforms (REST, GraphQL, or gRPC) with schema governance and API lifecycle management. Experience with SCAPI-style frameworks (e.g., CommerceTools, Shopify Hydrogen APIs, Salesforce MCP) and API gateway patterns (Apigee, Kong, etc.). Hands-on experience with developer productivity and SDK frameworks code generation, client libraries, and API documentation automation. Strong background in data modeling, caching, and service performance optimization using technologies such as Redis, Kafka, Postgres, or equivalent. Deep understanding of Salesforce architecture or comparable large-scale enterprise systems particularly Core Identity, Data Cloud, and Customer 360. Exceptional communication and cross-functional collaboration skills; ability to influence product and engineering strategy across mltiples orgs. Passion for mentoring, architectural rigor, and improving the developer experience for thousands of internal and external developers. Other information
Accommodations: If you require assistance due to disability applying for open positions please submit a request via the Accommodations Request Form. Posting Statement: Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. Rights and equal opportunity details are provided in the posting. Notable notes: This listing includes compensation ranges by location and outlines benefits, hiring ranges, and other standard postings information as part of Salesforces postings. #J-18808-Ljbffr