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Something Inked LLC

E-Commerce Specialist (Amazon & Social Commerce)

Something Inked LLC, Nashville, Tennessee, United States, 37247

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Description

About the Role: We’re looking for a highly motivated and experienced E-Commerce Specialist to manage and grow our online stores across Amazon, TikTok Shop, and other social commerce platforms. This role is perfect for someone who understands the full lifecycle of online selling—from store setup to product launches, fulfillment, customer service, and everything in between.

Key Responsibilities:

Amazon Store Management

Set up and optimize Amazon storefronts (Seller Central, Vendor Central, and/or Merch on Demand)

Create and manage product listings

Manage reviews, feedback, and maintain account health

Social Commerce (TikTok, Instagram, etc.)

Launch and manage storefronts on TikTok Shop and other relevant platforms

Collaborate with influencers or creators for product promotion

Coordinate with creative teams to create short-form product content

Operations & Fulfillment

Integrate sales channels with Shopify and other internal inventory and order management software(s)

Coordinate with warehouses and/or 3PLs to ensure timely order fulfillment

Manage inventory levels and restocking strategies

Handle listing variations, bundles, and promotions across platforms

Customer Service Support

Work with the customer service team to resolve issues efficiently

Manage return/refund processes

Monitor customer satisfaction and implement improvements

Qualifications:

2–5+ years of experience in e-commerce, specifically selling on Amazon and social platforms

Proven success in launching and scaling Amazon stores

Hands-on experience with TikTok Shop or other social commerce platforms

Strong knowledge of Amazon Seller Central tools and metrics

Experience with fulfillment logistics (FBA, FBM, or 3PLs)

Familiarity with tools like Shopify, GSuite, Semrush, etc.

Excellent written and verbal communication skills

Strong analytical and problem-solving mindset

Ability to work independently and meet deadlines

Nice to Have:

Experience running paid social ad campaigns (TikTok Ads, Meta Ads)

Graphic design or video editing skills

Experience in influencer or affiliate marketing

Shopify store experience

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