Logo
Merge IT

Desktop Support Specialist

Merge IT, New York, New York, us, 10261

Save Job

Our enterprise-level client is seeking to add several Desktop Support Specialists to the team in New York City. Please see below for full details- Job Details

4+ week contract Schedule = every Tuesday, Wednesday, and Thursday from 5:30p-10p ET. (must be able to work this shift to qualify) Hiring seven total Onsite in New York, NY 10281 Drug & Background required. Pay Rate = $27-28 w2 per hour Note: For future, longer-term opportunities on this project, all candidates must be available for both shifts (8:30am-5:30pm & 1pm-10pm / Monday - Friday), with occasional OT opportunities in the evenings and weekends. Major roles:

Installing 100 fingerprint readers per night and installing ethernet blockers on monitors. Other possible duties described below-- Key Responsibilities: Provide deskside support for end users including IMAC (Install, Move, Add, Change) activities Reimage and deploy PCs as part of refresh or break/fix processes Perform hardware troubleshooting and replacement for desktops, laptops, and peripherals Support users with Office 365 applications and Windows OS issues Document incidents, service requests, and actions taken using ServiceNow or similar ITSM tools Collaborate remotely with team members across other locations to resolve complex issues Perform basic hands-and-feet network support: check switch power status, create console sessions as directed Ensure timely and professional communication with end users and team leads Technical Environment & Minimum Requirements

Strong experience supporting Windows desktop environments Proven hands-on experience with Office 365 at the deskside level Basic knowledge of device imaging, reimaging, and PC deployment best practices Excellent problem-solving and customer service skills Nice to Have

Experience using ServiceNow or similar ticketing systems Familiarity with Windows Autopilot deployments Hands-and-feet network support (switch checks, console sessions) Certifications

Certifications such as A+, MCP, or ITIL are a plus but not required Why Work with Merge IT?

We don’t just connect people with jobs, we connect top IT talent with game-changing opportunities at some of the biggest names in tech, finance, healthcare, and more. Our team is passionate about helping you land the role that propels your career forward. Let’s Stay Connected

Want insider access to hot jobs, career tips, and industry trends? Follow us @MergeITLLC on Instagram, Facebook, and Twitter, or check us out here: https://compiled.social/MergeITLLC. You’ll be the first to know when that perfect role opens up. Be You. With Us.

Merge IT is an equal opportunity employer. We value diversity in all forms and are committed to creating a workplace where everyone can thrive. All employment is subject to verification of eligibility to work in the U.S. per federal law. Your next opportunity starts here. Let’s make it happen.

#J-18808-Ljbffr