Tapestry
Overview
Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. The successful individual will leverage their proficiency in retail to… Responsibilities
Client & Service Expert: Achieves individual sales goals. Develops strong product knowledge across all categories. Responsible for ensuring exemplary customer service by delivering the ultimate kate spade Experience. Able to develop a personal connection with guests through effective use of the selling skills. Leadership Presence: Achievement of personal sales goals. Extensive product knowledge. Partner with Store Manager and Assistant Manager to elevate selling culture. Partner with Store Manager and Assistant Manager to initiate business driving events in store. Building Brand Equity: Ability to understand and communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer. Build strong relationships with clients as a brand ambassador of the company. Communicate client feedback to Store Manager and Assistant Manager to elevate client service and sales. Adhere to all company policies and procedures with honesty and integrity. Operational Excellence: Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility. Qualifications
The accomplished individual will possess: Strong communication skills. Proven ability and contribution to an elevated selling culture. Elevated sense of personal style. An outstanding professional will have: Minimum 2-3 years’ experience in luxury goods or a comparable retail environment. Bachelor’s degree in related field preferred. Physical requirements: Available to work store schedule, as needed, including evenings and weekends. Standing for extended periods of time. Able to safely lift boxes up to 50 pounds. Comfortable climbing ladders. Competencies
Our competencies for all employees include Drive for Results, Customer Focus, Creativity, Interpersonal Savvy, Learning on the Fly, Perseverance, and Dealing with Ambiguity. For People Managers, competencies include Strategic Agility, Building Effective Teams, and Managerial Courage. See detailed descriptions within the original posting for these items. Our Competencies for All Employees Courage : Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems quickly and directly; is not afraid to take negative action when necessary. Creativity : Comes up with new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus : Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; can handle risk and uncertainty. Drive for Results : Can be counted on to exceed goals; top performer; bottom-line oriented; pushes self and others for results. Interpersonal Savvy : Relates well to all kinds of people; builds rapport and effective relationships; uses diplomacy and tact; can diffuse high-tension situations. Learning on the Fly : Learns quickly when facing new problems; open to change; analyzes successes and failures for clues to improvement; quickly grasps core concepts. Our Competencies for All People Managers Strategic Agility : Sees ahead clearly; anticipates future consequences and trends; can create competitive strategies and plans. Developing Direct Reports and Others : Provides challenging tasks; holds development discussions; aligns with career goals; builds development plans; collaborates with the development system; is a people builder. Building Effective Teams : Blends people into teams; creates morale and shared wins; fosters open dialogue; defines success for the whole team. Kate Spade is an equal opportunity and affirmative action employer. All employment decisions are based on qualifications related to the position and made without regard to protected characteristics or other legally protected bases. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide reasonable accommodation for disabilities or religious beliefs. If you require accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or employeerelations@tapestry.com. Visit Kate Spade at the website: www.katespade.com. Work Setup BASE PAY RANGE: $15.00 TO $19.50 General Description of All Benefits: Health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees may enroll in the company’s 401(k) plan and receive paid time off. Additional information about benefits is available here. General Description of Other Compensation: Eligible employees will receive product discounts and incentive compensation.
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Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. The successful individual will leverage their proficiency in retail to… Responsibilities
Client & Service Expert: Achieves individual sales goals. Develops strong product knowledge across all categories. Responsible for ensuring exemplary customer service by delivering the ultimate kate spade Experience. Able to develop a personal connection with guests through effective use of the selling skills. Leadership Presence: Achievement of personal sales goals. Extensive product knowledge. Partner with Store Manager and Assistant Manager to elevate selling culture. Partner with Store Manager and Assistant Manager to initiate business driving events in store. Building Brand Equity: Ability to understand and communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer. Build strong relationships with clients as a brand ambassador of the company. Communicate client feedback to Store Manager and Assistant Manager to elevate client service and sales. Adhere to all company policies and procedures with honesty and integrity. Operational Excellence: Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility. Qualifications
The accomplished individual will possess: Strong communication skills. Proven ability and contribution to an elevated selling culture. Elevated sense of personal style. An outstanding professional will have: Minimum 2-3 years’ experience in luxury goods or a comparable retail environment. Bachelor’s degree in related field preferred. Physical requirements: Available to work store schedule, as needed, including evenings and weekends. Standing for extended periods of time. Able to safely lift boxes up to 50 pounds. Comfortable climbing ladders. Competencies
Our competencies for all employees include Drive for Results, Customer Focus, Creativity, Interpersonal Savvy, Learning on the Fly, Perseverance, and Dealing with Ambiguity. For People Managers, competencies include Strategic Agility, Building Effective Teams, and Managerial Courage. See detailed descriptions within the original posting for these items. Our Competencies for All Employees Courage : Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems quickly and directly; is not afraid to take negative action when necessary. Creativity : Comes up with new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus : Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; can handle risk and uncertainty. Drive for Results : Can be counted on to exceed goals; top performer; bottom-line oriented; pushes self and others for results. Interpersonal Savvy : Relates well to all kinds of people; builds rapport and effective relationships; uses diplomacy and tact; can diffuse high-tension situations. Learning on the Fly : Learns quickly when facing new problems; open to change; analyzes successes and failures for clues to improvement; quickly grasps core concepts. Our Competencies for All People Managers Strategic Agility : Sees ahead clearly; anticipates future consequences and trends; can create competitive strategies and plans. Developing Direct Reports and Others : Provides challenging tasks; holds development discussions; aligns with career goals; builds development plans; collaborates with the development system; is a people builder. Building Effective Teams : Blends people into teams; creates morale and shared wins; fosters open dialogue; defines success for the whole team. Kate Spade is an equal opportunity and affirmative action employer. All employment decisions are based on qualifications related to the position and made without regard to protected characteristics or other legally protected bases. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide reasonable accommodation for disabilities or religious beliefs. If you require accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or employeerelations@tapestry.com. Visit Kate Spade at the website: www.katespade.com. Work Setup BASE PAY RANGE: $15.00 TO $19.50 General Description of All Benefits: Health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees may enroll in the company’s 401(k) plan and receive paid time off. Additional information about benefits is available here. General Description of Other Compensation: Eligible employees will receive product discounts and incentive compensation.
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