Adtalem Global Education
About Adtalem Global Education
Adtalem Global Education is a national leader in post‑secondary education and a leading provider of professional talent to the healthcare industry.
We educate and empower students with the knowledge and skills to become leaders in their communities and to make a lasting impact on public health, well‑being and beyond.
Through equitable access to education, nurturing environments and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world. Job Description
The Student Engagement Specialist is primarily responsible for ensuring that employees of our existing healthcare and healthcare‑adjacent partners are aware of our programs, providing insight and motivation for those employees to enroll, and working with account management teams to deliver an exemplary level of service.
She/he will produce workforce solutions leads (employees and related students) for Adtalem programs by having meaningful conversations and recording information from prospective students—essentially the employees of our partners.
Accurate and faithful communication of Adtalem’s capabilities, mission, and focus is required, along with honoring relationships with our partners.
While the primary focus is on growing qualifying student leads, the specialist will also work to bring in new and expanded sources of leads from partner institutions. Location: Portland, Oregon or Seattle, Washington. Responsibilities
Engage directly with employees of healthcare and healthcare‑adjacent partners to ensure those employees have the information, context and motivation to seek enrollment at Adtalem institutions; work to identify alumni at partner institutions who can serve as references and connect them to prospective students. Work with the Account Management team to strategically select, source and schedule onsite events at partner institutions; expected to be "in the field" 3‑4 days per week. Ensure that relevant information is captured for each student lead and work closely with enrollment teams to collect the correct data. Target a minimum of 50 quality conversations per month, defined as conversations that lead to a highly qualified lead with a +10% chance of enrollment. Source additional leads to be passed to marketing for nurturing (less‑qualified leads) and may be asked to qualify existing or new lead sources via calls, email or other communication modes. Attend tradeshows and industry events where employee enrollment is a core focus. Perform other duties as assigned. Comply with all policies and standards. Qualifications
Bachelor's degree required. 3+ years of customer service, student enrollment, or prior experience serving healthcare institutions required. Knowledge of Salesforce or similar CRM, PowerBI and/or other reporting tools. Knowledge of the nursing profession, healthcare career paths and understanding of the degrees and credentials used in nursing (may be learned on the job). Understanding of academic cycles and the B2BC nature of enrollment revenue. Ability to discern interest level, engage in direct and indirect communication, and connect to prospective students. Additional Information
In support of the pay transparency laws enacted across the country, the expected salary range for this position is $65,000–$90,000.
Actual pay will be adjusted based on experience, training, geographic location, licensure, certifications, market factors, departmental budgets and responsibility.
The position qualifies for the following benefits: Health, dental, vision, life and disability insurance. 401(k) retirement program with 6% employer match. Participation in Adtalem’s Flexible Time Off (FTO) policy. 12 paid holidays. For more information related to our benefits please visit: https://careers.adtalem.com/benefits. Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation.
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Adtalem Global Education is a national leader in post‑secondary education and a leading provider of professional talent to the healthcare industry.
We educate and empower students with the knowledge and skills to become leaders in their communities and to make a lasting impact on public health, well‑being and beyond.
Through equitable access to education, nurturing environments and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world. Job Description
The Student Engagement Specialist is primarily responsible for ensuring that employees of our existing healthcare and healthcare‑adjacent partners are aware of our programs, providing insight and motivation for those employees to enroll, and working with account management teams to deliver an exemplary level of service.
She/he will produce workforce solutions leads (employees and related students) for Adtalem programs by having meaningful conversations and recording information from prospective students—essentially the employees of our partners.
Accurate and faithful communication of Adtalem’s capabilities, mission, and focus is required, along with honoring relationships with our partners.
While the primary focus is on growing qualifying student leads, the specialist will also work to bring in new and expanded sources of leads from partner institutions. Location: Portland, Oregon or Seattle, Washington. Responsibilities
Engage directly with employees of healthcare and healthcare‑adjacent partners to ensure those employees have the information, context and motivation to seek enrollment at Adtalem institutions; work to identify alumni at partner institutions who can serve as references and connect them to prospective students. Work with the Account Management team to strategically select, source and schedule onsite events at partner institutions; expected to be "in the field" 3‑4 days per week. Ensure that relevant information is captured for each student lead and work closely with enrollment teams to collect the correct data. Target a minimum of 50 quality conversations per month, defined as conversations that lead to a highly qualified lead with a +10% chance of enrollment. Source additional leads to be passed to marketing for nurturing (less‑qualified leads) and may be asked to qualify existing or new lead sources via calls, email or other communication modes. Attend tradeshows and industry events where employee enrollment is a core focus. Perform other duties as assigned. Comply with all policies and standards. Qualifications
Bachelor's degree required. 3+ years of customer service, student enrollment, or prior experience serving healthcare institutions required. Knowledge of Salesforce or similar CRM, PowerBI and/or other reporting tools. Knowledge of the nursing profession, healthcare career paths and understanding of the degrees and credentials used in nursing (may be learned on the job). Understanding of academic cycles and the B2BC nature of enrollment revenue. Ability to discern interest level, engage in direct and indirect communication, and connect to prospective students. Additional Information
In support of the pay transparency laws enacted across the country, the expected salary range for this position is $65,000–$90,000.
Actual pay will be adjusted based on experience, training, geographic location, licensure, certifications, market factors, departmental budgets and responsibility.
The position qualifies for the following benefits: Health, dental, vision, life and disability insurance. 401(k) retirement program with 6% employer match. Participation in Adtalem’s Flexible Time Off (FTO) policy. 12 paid holidays. For more information related to our benefits please visit: https://careers.adtalem.com/benefits. Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation.
#J-18808-Ljbffr