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UAMS - University of Arkansas for Medical Sciences

Associate Director, Denial Prevention

UAMS - University of Arkansas for Medical Sciences, Little Rock, Arkansas, United States, 72208

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Associate Director, Denial Prevention

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UAMS – University of Arkansas for Medical Sciences

Closing Date:

11/17/2025

Type of Position:

Senior Professional Staff - Operations

Job Type:

Regular

Sponsorship Available:

No

Institution Name:

University of Arkansas for Medical Sciences

Summary of Job Duties:

The Associate Director, Denial Prevention/​Reimbursement analyzes, interprets, and identifies insurance denials and charge capture related performance variations. The role develops mitigation strategies, coordinates denial prevention projects, and leads charge capture and reconciliation efforts to maximize reimbursement. Responsibilities include managing revenue cycle analysts, overseeing clinical trial claims, participating in the charge master committee, and collaborating with departments such as Accounts Receivable, HIM, Coding, Patient Access, and Clinical Operations.

Responsibilities

Analyze and interpret insurance denials and charge capture data to identify root causes and opportunities for improvement.

Develop and execute denial prevention plans anchored in core analytics and effective communication with stakeholders.

Lead charge capture and reconciliation projects to ensure operational efficiency and revenue optimization.

Manage and mentor revenue cycle and charge capture analysts.

Coordinate with the charge master committee and monitor pharmacy charging issues.

Support clinical trials by ensuring accurate coding and billing practices.

Design and implement process improvements to reduce coding, charging, billing, and late charge errors.

Participate in leadership development activities and provide ongoing performance feedback.

Qualifications

Bachelor’s degree in business, nursing, or related field with 5+ years of experience in revenue-focused healthcare settings.

Proficient in MS Office (Word, PowerPoint, Excel, Outlook) and Windows operating system.

Deep knowledge of healthcare revenue cycle operations, including billing, collections, charge capture, and reimbursement methods.

Advanced knowledge of coding (CPT, HCPCS, ICD‑10), NCCI edits, Medicare LCD/NCDs, and reimbursement methodologies (DRG, OPPS).

Strong interpersonal, analytical, and organization skills with the ability to influence without direct authority.

Preferred Qualifications

7+ years of experience in revenue analytics for healthcare service lines.

Professional certifications such as RN, CCS, CPC, CPA.

Understanding of CPT/HCPCS coding, payer regulations, and reimbursement.

Data visualization experience using Power BI.

Working knowledge of Epic HB Resolute, PB Resolute, and Epic Slicer Dicer.

Required Documents to Apply

Professional references (name, email, business title) – three required.

Resume.

Optional Documents

Proof of Veteran Status.

Equal Opportunity Statement The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Persons must have proof of legal authority to work in the United States on the first day of employment.

Contact Information For general application assistance or questions about this posting, contact Human Resources at askrecruitment@uams.edu.

Pre‑Employment Screening

Criminal background check.

Position is subject to standard pre‑employment screening (criminal background, drug testing, education verification).

Job Benefits

Health: Medical, dental, and vision plans.

Holiday, vacation, and sick leave.

Education discount for staff and dependents.

Retirement: up to 10% matched contribution.

Basic life insurance up to $50,000.

Career training and educational opportunities.

Merchant discounts.

Concierge prescription delivery on the main campus.

Salary Commensurate with education and experience.

Additional Physical Requirements Frequent physical activity: repetitive motion. Occasional physical activity: crouching, lifting, pulling, pushing, reaching, standing, walking.

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