Tasting Room Expo
Wine Sales & Hospitality Coordinator
Tasting Room Expo, Petaluma, California, United States, 94954
Keller Estate is a dynamic winery in Petaluma, California, dedicated to producing exceptional wines and creating memorable experiences for our guests. We’re seeking a versatile Wine Sales & Hospitality Coordinator who thrives at the intersection of hospitality, sales, and operations. This full‑time role offers a unique blend of guest‑facing experiences in our tasting room (25–30%) and administrative responsibilities (70–75%). It’s an excellent opportunity for someone with wine industry experience who’s looking to deepen their operational skills while staying connected to the hospitality side of the business.
Key Responsibilities
Tasting Room & Customer‑Facing (25-30%)
Provide exceptional wine tasting experiences and educate guests about our wines Drive wine sales through engaging presentations and product knowledge Build lasting relationships with guests and wine club members Represent the winery at events and local community functions
Administrative & Operations (70-75%)
Coordinate wine club operations, including member communications and shipments Generate sales reports and analyze performance metrics Support event planning, coordination, and execution Assist with marketing design and content creation Manage customer service inquiries and order fulfillment Handle general administrative duties to support winery operations
Qualifications
Required:
Background in wine sales and/or hospitality (2+ years) Strong customer service orientation with excellent communication skills Proficiency with standard office software and willingness to learn new systems Detail‑oriented with strong organizational abilities Ability to work flexible hours, including some weekends for events and tasting room coverage
Preferred:
Wine industry knowledge Experience with CRM systems, wine club management software, or POS systems Marketing or graphic design skills, intermediate Event participation experience
What We Offer
Competitive hourly rate: $28–32/hour based on experience Generous health benefits package Paid time off (PTO) Sales incentives and bonus opportunities Employee wine allocation Opportunity for professional growth and skill development Supportive team environment in beautiful Petaluma wine country Please submit your resume and a brief cover letter explaining your interest in this hybrid role to angie@kellerestate.com
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Tasting Room & Customer‑Facing (25-30%)
Provide exceptional wine tasting experiences and educate guests about our wines Drive wine sales through engaging presentations and product knowledge Build lasting relationships with guests and wine club members Represent the winery at events and local community functions
Administrative & Operations (70-75%)
Coordinate wine club operations, including member communications and shipments Generate sales reports and analyze performance metrics Support event planning, coordination, and execution Assist with marketing design and content creation Manage customer service inquiries and order fulfillment Handle general administrative duties to support winery operations
Qualifications
Required:
Background in wine sales and/or hospitality (2+ years) Strong customer service orientation with excellent communication skills Proficiency with standard office software and willingness to learn new systems Detail‑oriented with strong organizational abilities Ability to work flexible hours, including some weekends for events and tasting room coverage
Preferred:
Wine industry knowledge Experience with CRM systems, wine club management software, or POS systems Marketing or graphic design skills, intermediate Event participation experience
What We Offer
Competitive hourly rate: $28–32/hour based on experience Generous health benefits package Paid time off (PTO) Sales incentives and bonus opportunities Employee wine allocation Opportunity for professional growth and skill development Supportive team environment in beautiful Petaluma wine country Please submit your resume and a brief cover letter explaining your interest in this hybrid role to angie@kellerestate.com
#J-18808-Ljbffr