American President Lines
Implementation Engineer - Process Focused (Manhattan WMS/OMS)
American President Lines, Houston, Texas, United States, 77246
Implementation Engineer - Process Focused (Manhattan WMS/OMS)
CEVA Logistics provides global supply chain solutions that connect people, products, and providers worldwide. With a presence in 170+ countries and more than 110,000 employees across 1,500 sites, CEVA is a Top 5 global 3PL that excels in contract logistics and freight management.
As part of a multi‑year initiative to deploy the Manhattan IT Stack across 3PL warehouse operations, CEVA is hiring Implementation Engineers with deep process knowledge to support standardization, configuration, and rollout of Manhattan WMS and OMS systems.
Your Role As a Process‑Focused Implementation Engineer, you will define operational workflows, support system design, and ensure that business processes are accurately represented in Manhattan WMS and OMS solutions. You’ll work closely with Super Users, Operations, IT, and Training teams to build standardized SOPs and work instructions that drive successful deployments and long‑term adoption.
What Are You Going To Do? Process Design & Documentation
Define and map operational workflows for warehouse and order management functions.
Translate operational requirements into Manhattan Active system behaviors and functional specifications.
Create detailed process documentation and Standard Operating Procedures (SOPs).
Partner with Super Users to co‑develop System Work Instructions used during training and post‑go‑live support.
System Implementation Support
Provide business input to configuration and development teams during implementation phases.
Validate system behavior against business requirements through QA and UAT processes.
Act as an advisor to operational and customer teams during deployment execution.
Cross‑Functional Collaboration
Work hand‑in‑hand with Super Users, Deployment Managers, and Training teams to align process and system documentation.
Serve as a knowledge resource for Manhattan platform capabilities and best practices.
Ensure process changes are clearly communicated to affected stakeholders.
Identify process optimization opportunities through data, observation, and feedback.
Contribute to a centralized process library to support scale and standardization across deployments.
Leverage Manhattan and Associate tools to continuously optimize warehouse operations and systems.
Capture and communicate lessons learned to improve future rollouts.
What We Are Looking For? Education & Experience
Bachelor’s degree in Industrial Engineering, Supply Chain, Logistics, or a related field.
4–6 years of experience in warehouse or order management process design and implementation.
Strong familiarity with Manhattan WMS and/or OMS platforms.
Experience working in 3PL, distribution, or fulfillment environments required.
Experience in cross‑functional deployment teams preferred.
Strong analytical and process mapping skills.
Excellent written and verbal communication skills.
Ability to collaborate across technical and non‑technical teams.
Self‑directed and organized with the ability to manage multiple priorities.
Experience with documentation tools (e.g., Visio, Lucidchart, Confluence, MS Office).
Willingness to travel to deployment sites as needed.
What Do We Have To Offer?
Competitive compensation and travel support.
Full benefits package including health, dental, vision, and life insurance.
401(k) with company match.
Generous PTO and paid holidays.
Opportunities for growth within a global logistics leader.
Location Remote / 60 – 75% Travel Required (North America)
About Tomorrow At CEVA Logistics, we empower leaders who think big and act boldly. If you’re ready to lead one of the most ambitious WMS/OMS deployment programs in the logistics industry, we invite you to bring your expertise and energy to CEVA.
CEVA Logistics is proud to be an equal opportunity workplace and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
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As part of a multi‑year initiative to deploy the Manhattan IT Stack across 3PL warehouse operations, CEVA is hiring Implementation Engineers with deep process knowledge to support standardization, configuration, and rollout of Manhattan WMS and OMS systems.
Your Role As a Process‑Focused Implementation Engineer, you will define operational workflows, support system design, and ensure that business processes are accurately represented in Manhattan WMS and OMS solutions. You’ll work closely with Super Users, Operations, IT, and Training teams to build standardized SOPs and work instructions that drive successful deployments and long‑term adoption.
What Are You Going To Do? Process Design & Documentation
Define and map operational workflows for warehouse and order management functions.
Translate operational requirements into Manhattan Active system behaviors and functional specifications.
Create detailed process documentation and Standard Operating Procedures (SOPs).
Partner with Super Users to co‑develop System Work Instructions used during training and post‑go‑live support.
System Implementation Support
Provide business input to configuration and development teams during implementation phases.
Validate system behavior against business requirements through QA and UAT processes.
Act as an advisor to operational and customer teams during deployment execution.
Cross‑Functional Collaboration
Work hand‑in‑hand with Super Users, Deployment Managers, and Training teams to align process and system documentation.
Serve as a knowledge resource for Manhattan platform capabilities and best practices.
Ensure process changes are clearly communicated to affected stakeholders.
Identify process optimization opportunities through data, observation, and feedback.
Contribute to a centralized process library to support scale and standardization across deployments.
Leverage Manhattan and Associate tools to continuously optimize warehouse operations and systems.
Capture and communicate lessons learned to improve future rollouts.
What We Are Looking For? Education & Experience
Bachelor’s degree in Industrial Engineering, Supply Chain, Logistics, or a related field.
4–6 years of experience in warehouse or order management process design and implementation.
Strong familiarity with Manhattan WMS and/or OMS platforms.
Experience working in 3PL, distribution, or fulfillment environments required.
Experience in cross‑functional deployment teams preferred.
Strong analytical and process mapping skills.
Excellent written and verbal communication skills.
Ability to collaborate across technical and non‑technical teams.
Self‑directed and organized with the ability to manage multiple priorities.
Experience with documentation tools (e.g., Visio, Lucidchart, Confluence, MS Office).
Willingness to travel to deployment sites as needed.
What Do We Have To Offer?
Competitive compensation and travel support.
Full benefits package including health, dental, vision, and life insurance.
401(k) with company match.
Generous PTO and paid holidays.
Opportunities for growth within a global logistics leader.
Location Remote / 60 – 75% Travel Required (North America)
About Tomorrow At CEVA Logistics, we empower leaders who think big and act boldly. If you’re ready to lead one of the most ambitious WMS/OMS deployment programs in the logistics industry, we invite you to bring your expertise and energy to CEVA.
CEVA Logistics is proud to be an equal opportunity workplace and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
#J-18808-Ljbffr