Site Reliability Engineer (Java/GoLang/Python coding)

SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job – no more, no less.

IdentityNow is SailPoint’s Identity as a Service (IDaaS) product, and the Site Reliability Engineer will be a key player on our Reliability Engineering team servicing the IdentityNow product suite. We are looking for engineers with broad experience in building and running distributed systems at global scale. If you enjoy analyzing complicated problems, innovating creative solutions, and collaborating across teams to build reliable, scalable, and impactful solutions, come join our Reliability Engineering team. We are a team of people that write software to solve scalability, observability, security, reliability, and operability problems.**What You’ll Make Happen:*** Make it easy for everyone to create, consume, manage, and scale reliable cloud production services to achieve more.* Work independently or collaboratively on SailPoint SaaS services to design, develop, and improve end-to-end reliability and maintainability for all services* Coach engineering teams on observability best practices such as setting up well defined Service Level Objectives (SLOs).* Lead engineering teams through post-incident reviews to define effective preventive actions.* Collaborate effectively with developers to increase system reliability through short-term embedding programs.* Enable our engineering teams to scale our enterprise operations by providing guidance, best practices and support as part of an SRE Center of Excellence* Manage cross-functional requirements working with Engineering, Product, Services, and other departments.* Develop and implement automation tools and processes to streamline operations and enhance system performance.* Be a mentor of quality for design reviews, code, test cases, automation, observability, root cause analysis, and self-healing.* Influence architectural design, implementation, consolidation, and simplification for global scale* Focuses on expanding own skills and looking at improving their teammates' skills..* Drive operational excellence to deliver frictionless operation, happy on call, and optimal customer experience.**Requirements*** 5+ years experience in SRE or DevOps production operations supporting a highly available environment for SaaS software or cloud service provider.* Experience with cloud infrastructure environments, preferably AWS, and Infrastructure as code, preferably Terraform.* Experience with containerization technology and/or Kubernetes.* Experience with metrics, tracing, and logging observability tools such as Prometheus, Grafana, Honeycomb, and Kibana.* Experience with incident management, including conducting incident reviews.* Experience with programming languages (Java, Python, Go, etc). Strong understanding of Linux, software development, systems, networking, and Cloud concepts.* Strong interpersonal and teaming skills - ability to set and enforce process and influence engineers who are not direct reports.* Have excellent communication skills- English fluency of C1 or higher preferred* Bachelor's degree in Computer Science or other technical discipline, or equivalent experience is preferred, not required.**Within the first 30 days you will:*** Onboard into your new role, get familiar with our product offering and technology stack.* If applicable, come up to speed on Identity Access Management space.* Get to know your peers, leaders and other engineers to understand current state, challenges and motivations.* Get to understand the current state of our reliability practices **By 90 days:*** Contribute to the technical architecture of our reliability and capacity planning practices, providing architectural ideas.* Look beyond the immediate backlog to create and share a forward-thinking technical vision for your team.* You are prioritizing projects and defining scopes of work and developing solutions. **By 6 months:*** You are regularly mentoring and coaching members of your team .* You own multiple significant projects .* You provide technical leadership to your team while also delivering high quality code on your own.* Lead significant and thoughtful critiques of others’ design document.* Consistently achieve targets and meet deadlines; you ensure the quality of deliverables exceeds expectations.* You are flexing your lifelong learning muscles, staying abreast of emerging external technologies to understand when to introduce them to your team.SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations.

NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.SailPoint is a leading provider of identity security for the modern enterprise. Enterprise security starts and ends with identities and their access, yet the ability to manage and secure identities today has moved well beyond human capacity. Using a foundation of artificial intelligence and machine learning, the SailPoint Identity Security Platform delivers the right level of access to the right identities and resources at the right time—matching the scale, velocity, and environmental needs of today’s cloud-oriented enterprise. Our intelligent, autonomous, and integrated solutions put identity security at the core of digital business operations, enabling even the most complex organizations across the globe to build a security foundation capable of defending against today’s most pressing threats.The employment policy of SailPoint is to provide equal opportunity to all persons, and it is SailPoint’s policy to take affirmative action to employ and advance in employment protected veterans and individuals with disabilities.It is SailPoint’s policy to recruit, hire, train and promote qualified individuals in all job titles, and ensure that all other personnel actions are administered without regard to race, color, religion, national origin, sex, military and/or veteran status, disability, or other legally protected status, and we will ensure that all employment decisions are based only on valid job requirements. SailPoint does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986.Employees and applicants shall not be subjected to harassment, intimidation, threats, coercion, or discrimination because they have engaged in or may engage in any of the following activities:* Filing a complaint;* Assisting or participating in an investigation, compliance evaluation, hearing, or any other activity related to the administration of the affirmative action provisions of Section 503, VEVRAA, or any other Federal, State or local law requiring equal opportunity for individuals with disabilities or protected veterans;* Opposing any act or practice made unlawful by Section 503, VEVRAA, or their implementing regulations in this part, or any other Federal, State or local law requiring equal opportunity for individuals with disabilities or protected veterans; or* Exercising any other right protected by section 503, VEVRAA or their implementing regulations.SailPoint #J-18808-Ljbffr