Cash App
External Response Lead
Join to apply for the External Response Lead role at Cash App. It all started with an idea at Block in 2013. Initially built to take the pain out of peer‑to‑peer payments, Cash App has evolved into a dynamic ecosystem for financial products, including Afterpay/Clearpay, and serves 50+ million monthly active customers. We aim to redefine the world’s relationship with money. The Role
The External Response Leader – First Line Risk Management reports into the First Line Risk – External Response Team. This individual‑contributor role drives enterprise‑wide compliance and risk matters while managing timely, high‑quality deliverables for our bank partners across Square product offerings. Strong stakeholder engagement and project management expertise are essential. You Will
Partner with Legal, Compliance, Product, Operations, Data Science, and Bank Partnerships teams to support first‑line risk and regulatory response programs. Manage bank partnership projects and external response deliverables with accuracy. Serve as the First Line Risk business partner for banking partnerships and risk management aligned with Square product and operations teams; assess risk when making decisions, ensuring alignment with laws, regulations, and internal policies. Maintain high‑quality documentation and work papers for audits, remediation, and reporting activities. Present clear, tailored project updates for leadership and partner committees. Foster collaboration across teams and build relationships with all partners. You Have
5+ years of experience in regulatory compliance, risk management, or program management in financial services or FinTech. Experience with Consumer Banking or Financial Technology transformation and change management. Experience translating regulatory requirements into operational processes and documentation. Experience working with U.S. federal and state regulators, including knowledge of Anti‑Money Laundering / USA PATRIOT Act, Consumer Financial Protection and related state regulations. Take ownership and navigate the unknown. Technologies We Use and Teach
Bachelor’s degree in law, business administration, finance, or a related field; or CRCM, ACAMS or CAMS. Master’s degree, Juris doctorate, regulatory compliance or operational risk management experience in financial institutions, preferably with direct experience in consumer banking compliance, or in a financial institution under regulatory supervision. Direct experience in the consumer financial protection space with customer remediation activities. Equal Opportunity Statement
Block is a proud equal opportunity employer. We evaluate all employees and job applicants consistently, based solely on the core competencies required of the role, without regard to any legally protected class. We commit to an inclusive interview experience and provide reasonable accommodations to disabled applicants throughout the recruitment process. Salary Zones
Zone A
$122,900—$184,300 USD Zone B
$114,200—$171,400 USD Zone C
$108,200—$162,200 USD Zone D
$98,300—$147,500 USD Use of AI in Our Hiring Process
We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us at privacy@block.xyz with hiring practice or data usage questions. Benefits
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offerings. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self‑custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.
#J-18808-Ljbffr
Join to apply for the External Response Lead role at Cash App. It all started with an idea at Block in 2013. Initially built to take the pain out of peer‑to‑peer payments, Cash App has evolved into a dynamic ecosystem for financial products, including Afterpay/Clearpay, and serves 50+ million monthly active customers. We aim to redefine the world’s relationship with money. The Role
The External Response Leader – First Line Risk Management reports into the First Line Risk – External Response Team. This individual‑contributor role drives enterprise‑wide compliance and risk matters while managing timely, high‑quality deliverables for our bank partners across Square product offerings. Strong stakeholder engagement and project management expertise are essential. You Will
Partner with Legal, Compliance, Product, Operations, Data Science, and Bank Partnerships teams to support first‑line risk and regulatory response programs. Manage bank partnership projects and external response deliverables with accuracy. Serve as the First Line Risk business partner for banking partnerships and risk management aligned with Square product and operations teams; assess risk when making decisions, ensuring alignment with laws, regulations, and internal policies. Maintain high‑quality documentation and work papers for audits, remediation, and reporting activities. Present clear, tailored project updates for leadership and partner committees. Foster collaboration across teams and build relationships with all partners. You Have
5+ years of experience in regulatory compliance, risk management, or program management in financial services or FinTech. Experience with Consumer Banking or Financial Technology transformation and change management. Experience translating regulatory requirements into operational processes and documentation. Experience working with U.S. federal and state regulators, including knowledge of Anti‑Money Laundering / USA PATRIOT Act, Consumer Financial Protection and related state regulations. Take ownership and navigate the unknown. Technologies We Use and Teach
Bachelor’s degree in law, business administration, finance, or a related field; or CRCM, ACAMS or CAMS. Master’s degree, Juris doctorate, regulatory compliance or operational risk management experience in financial institutions, preferably with direct experience in consumer banking compliance, or in a financial institution under regulatory supervision. Direct experience in the consumer financial protection space with customer remediation activities. Equal Opportunity Statement
Block is a proud equal opportunity employer. We evaluate all employees and job applicants consistently, based solely on the core competencies required of the role, without regard to any legally protected class. We commit to an inclusive interview experience and provide reasonable accommodations to disabled applicants throughout the recruitment process. Salary Zones
Zone A
$122,900—$184,300 USD Zone B
$114,200—$171,400 USD Zone C
$108,200—$162,200 USD Zone D
$98,300—$147,500 USD Use of AI in Our Hiring Process
We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us at privacy@block.xyz with hiring practice or data usage questions. Benefits
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offerings. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self‑custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.
#J-18808-Ljbffr