lululemon
Contract Community Specialist | Watters Creek
Job Summary
The Community Specialist is responsible for executing the store’s community strategy, which includes engaging with the community through relationship building, events, and other activities including supporting lululemon product seeding and attending local studios. They develop and sustain local key relationships with lululemon Ambassadors and other relevant and influential community partners providing synergistic value. The Community Specialist also delivers a world‑class guest (i.e., customer) experience when working on the floor in the store, bringing their community perspective into the guest connection.
Core Responsibilities
Collaborate with store leadership to bring Community strategy, through the pillars of community foundations, and guest experience to life.
Establish and manage local key relationships (e.g., Ambassadors, Sweat Collective, studio owners, lululemon Studio partner studios) to increase new guest acquisition and guest retention.
Engage with the local community to identify future Ambassador or partner opportunities and to increase the store’s standing as a community hub.
Connect with guests on the floor to assess their unique needs, provide technical product education, and incorporate omnichannel programs into a seamless end‑to‑end guest experience.
Attend, support, and or host local and regional Community events.
Execute the product seeding strategy through community partners and Ambassadors.
Review community relevant business data and metrics to identify and share insights and recommendations with store leadership regarding Community events, projects, or initiatives.
Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members.
Eligibility & Experience
Must be legally authorized to work in the country in which the store is located.
Must have the ability to travel to assigned store with reliable transportation methods.
1 year of cumulative experience in customer service or engagement, grassroots marketing, brand engagement or community building.
Schedule / Availability
The work schedule can vary based on store needs; shifts are typically scheduled: mornings, afternoons, evenings, weekends, and holidays.
During peak timeframes or other circumstances, schedule may include early mornings or late nights/overnights.
Compensation & Benefits Base Pay Range: $20.00 – $23.01/hour.
Target Bonus: $2.00/hour.
Total Target Base Pay Range: $22.00 – $25.01/hour.
Benefits include extended health and dental benefits, mental health plans, paid time off, savings and retirement plan matching, generous employee discount, fitness & yoga classes, parenthood top‑up, extensive catalog of development course offerings, people networks, mentorship programs, and leadership series.
What We Look For
Inclusion & Diversity: Creates/supports an inclusive environment.
Integrity: Behaves honestly and ethically.
Connection and Partnership: Builds professional relationships.
Planning and Organizing: Plans work clearly and efficiently.
Collaboration and Teamwork: Works productively with others.
Learner Mindset: Is curious and pursues learning.
Self‑Leadership: Takes personal responsibility.
Interactive Communication: Conveys information effectively.
About lululemon lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We focus on creating positive change to build a healthier, thriving future and we create an equitable, inclusive and growth‑focused environment for our people.
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The Community Specialist is responsible for executing the store’s community strategy, which includes engaging with the community through relationship building, events, and other activities including supporting lululemon product seeding and attending local studios. They develop and sustain local key relationships with lululemon Ambassadors and other relevant and influential community partners providing synergistic value. The Community Specialist also delivers a world‑class guest (i.e., customer) experience when working on the floor in the store, bringing their community perspective into the guest connection.
Core Responsibilities
Collaborate with store leadership to bring Community strategy, through the pillars of community foundations, and guest experience to life.
Establish and manage local key relationships (e.g., Ambassadors, Sweat Collective, studio owners, lululemon Studio partner studios) to increase new guest acquisition and guest retention.
Engage with the local community to identify future Ambassador or partner opportunities and to increase the store’s standing as a community hub.
Connect with guests on the floor to assess their unique needs, provide technical product education, and incorporate omnichannel programs into a seamless end‑to‑end guest experience.
Attend, support, and or host local and regional Community events.
Execute the product seeding strategy through community partners and Ambassadors.
Review community relevant business data and metrics to identify and share insights and recommendations with store leadership regarding Community events, projects, or initiatives.
Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members.
Eligibility & Experience
Must be legally authorized to work in the country in which the store is located.
Must have the ability to travel to assigned store with reliable transportation methods.
1 year of cumulative experience in customer service or engagement, grassroots marketing, brand engagement or community building.
Schedule / Availability
The work schedule can vary based on store needs; shifts are typically scheduled: mornings, afternoons, evenings, weekends, and holidays.
During peak timeframes or other circumstances, schedule may include early mornings or late nights/overnights.
Compensation & Benefits Base Pay Range: $20.00 – $23.01/hour.
Target Bonus: $2.00/hour.
Total Target Base Pay Range: $22.00 – $25.01/hour.
Benefits include extended health and dental benefits, mental health plans, paid time off, savings and retirement plan matching, generous employee discount, fitness & yoga classes, parenthood top‑up, extensive catalog of development course offerings, people networks, mentorship programs, and leadership series.
What We Look For
Inclusion & Diversity: Creates/supports an inclusive environment.
Integrity: Behaves honestly and ethically.
Connection and Partnership: Builds professional relationships.
Planning and Organizing: Plans work clearly and efficiently.
Collaboration and Teamwork: Works productively with others.
Learner Mindset: Is curious and pursues learning.
Self‑Leadership: Takes personal responsibility.
Interactive Communication: Conveys information effectively.
About lululemon lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We focus on creating positive change to build a healthier, thriving future and we create an equitable, inclusive and growth‑focused environment for our people.
#J-18808-Ljbffr