PayPal
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Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Description Summary This job establishes a cohesive product vision and strategy across the company, leading product strategy development with cross-functional teams. It balances innovative design with technical implementation while meeting regulatory requirements and customer needs. The focus is on enhancing customer experience, using metrics for product success, and standardizing analytics and market research for data‑driven decisions. Responsibilities include ensuring product profitability, leading operational reviews, and collaborating with global partners to maximize efficiency in a dynamic environment.
Essential Responsibilities
Establish a shared vision across the company for one or more products, or a platform product enabling development & scalability, with a deliberate and cohesive strategy.
Leads product strategy development, and develops a clear, executable view of the product strategy with cross‑functional stakeholders.
Influences the architectural roadmap and balances innovative design and technical implementation, while balancing regulatory requirements, time‑to‑market, meeting customer needs and product profitability.
Champions the customer experience and prioritizes customer needs in product requirements and decision making.
Defines and uses metrics that inform the success of products including usability studies, research and market analysis.
Standardizes workstreams to include analytics, customer discovery, market research and competitive analysis to drive data‑driven decision‑making.
Responsible for product profitability, including budgetary decisions.
Leads operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with senior leadership as needed.
Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.
Expected Qualifications
10+ years relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience.
2 years of experience leading others
Additional Responsibilities
Develop and deliver on the Venmo Credit product roadmap by following the stages of the product development lifecycle within the Consumer Financial Services business unit.
Participate in business planning to inform decision making on key initiatives tied to the goals of the business.
Participate in cross‑functional capacities to influence the product roadmap and the prioritization of activities that deliver on financial targets and metrics.
Be accountable for the Venmo Credit Card product team – which includes but not limited to, career development, team collaboration and performance assessments and driving employee satisfaction within their roles.
Act as the end‑to‑end product leader to stakeholders and peers across Venmo and PayPal, effectively communicating product roadmaps, priorities and challenges.
Work closely with the core stakeholders to deliver on the product roadmap by quarter and year.
Stay informed about industry trends, product strategies and potential opportunities to help maintain Venmo’s leadership position in the market.
Preferred Qualifications
Proven experience in creating, grooming and delivering on product roadmaps and strategies (including acquisition, engagement and retention based roadmaps), preferably within the financial services or fintech industry.
Strong understanding of the product development lifecycle and associated artifacts, deliverables and documented plans.
Demonstrated ability to think strategically and creatively while applying sound business judgment and quantitative analytics.
Excellent analytical, problem‑solving, and decision‑making skills.
Ability to work collaboratively with cross‑functional teams and manage multiple stakeholders.
Strong, effective communication and presentation skills.
A passion for innovation and a customer‑centric mindset.
Compensation PayPal is committed to fair and equitable compensation practices. The total compensation for this role may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com. The U.S. national annual pay range for this role is $188,000 to $323,950.
Benefits We offer a flexible work environment, employee share options, health and life insurance, and more. To learn more about our benefits, visit https://www.paypalbenefits.com.
Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity, and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
Referral Information Referrals increase your chances of interviewing at PayPal by 2x. Any general requests for consideration of your skills, please join our Talent Community.
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Get AI-powered advice on this job and more exclusive features.
Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Description Summary This job establishes a cohesive product vision and strategy across the company, leading product strategy development with cross-functional teams. It balances innovative design with technical implementation while meeting regulatory requirements and customer needs. The focus is on enhancing customer experience, using metrics for product success, and standardizing analytics and market research for data‑driven decisions. Responsibilities include ensuring product profitability, leading operational reviews, and collaborating with global partners to maximize efficiency in a dynamic environment.
Essential Responsibilities
Establish a shared vision across the company for one or more products, or a platform product enabling development & scalability, with a deliberate and cohesive strategy.
Leads product strategy development, and develops a clear, executable view of the product strategy with cross‑functional stakeholders.
Influences the architectural roadmap and balances innovative design and technical implementation, while balancing regulatory requirements, time‑to‑market, meeting customer needs and product profitability.
Champions the customer experience and prioritizes customer needs in product requirements and decision making.
Defines and uses metrics that inform the success of products including usability studies, research and market analysis.
Standardizes workstreams to include analytics, customer discovery, market research and competitive analysis to drive data‑driven decision‑making.
Responsible for product profitability, including budgetary decisions.
Leads operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with senior leadership as needed.
Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.
Expected Qualifications
10+ years relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience.
2 years of experience leading others
Additional Responsibilities
Develop and deliver on the Venmo Credit product roadmap by following the stages of the product development lifecycle within the Consumer Financial Services business unit.
Participate in business planning to inform decision making on key initiatives tied to the goals of the business.
Participate in cross‑functional capacities to influence the product roadmap and the prioritization of activities that deliver on financial targets and metrics.
Be accountable for the Venmo Credit Card product team – which includes but not limited to, career development, team collaboration and performance assessments and driving employee satisfaction within their roles.
Act as the end‑to‑end product leader to stakeholders and peers across Venmo and PayPal, effectively communicating product roadmaps, priorities and challenges.
Work closely with the core stakeholders to deliver on the product roadmap by quarter and year.
Stay informed about industry trends, product strategies and potential opportunities to help maintain Venmo’s leadership position in the market.
Preferred Qualifications
Proven experience in creating, grooming and delivering on product roadmaps and strategies (including acquisition, engagement and retention based roadmaps), preferably within the financial services or fintech industry.
Strong understanding of the product development lifecycle and associated artifacts, deliverables and documented plans.
Demonstrated ability to think strategically and creatively while applying sound business judgment and quantitative analytics.
Excellent analytical, problem‑solving, and decision‑making skills.
Ability to work collaboratively with cross‑functional teams and manage multiple stakeholders.
Strong, effective communication and presentation skills.
A passion for innovation and a customer‑centric mindset.
Compensation PayPal is committed to fair and equitable compensation practices. The total compensation for this role may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com. The U.S. national annual pay range for this role is $188,000 to $323,950.
Benefits We offer a flexible work environment, employee share options, health and life insurance, and more. To learn more about our benefits, visit https://www.paypalbenefits.com.
Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity, and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
Referral Information Referrals increase your chances of interviewing at PayPal by 2x. Any general requests for consideration of your skills, please join our Talent Community.
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr