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Placetel

Website Experience Manager (m/f/d)

Placetel, Mission, Kansas, United States

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We are all united by one goal: simple communication. Placetel stands for state-of-the-art and innovative

AI-native SaaS communication & CX solutions

from the cloud. More than

40,000 business customers

use Placetel daily to make calls and utilize our products to successfully collaborate from anywhere – whether in the office, from home, or on the go. Since our founding in 2008, our company has continuously grown and is now part of Gamma Communications. Together, we are changing the way people work worldwide. Today and in the future.

Aufgaben We’re looking for a

Website Experience Manager

who takes full ownership of our website as the central touchpoint in our digital customer journey. You’ll be responsible for designing seamless experiences, improving usability, building conversion‑optimized pages, and continuously evolving the site architecture in close alignment with marketing and product goals.

This role is key to how we present our brand, how customers discover and evaluate Placetel, and how we support them across their journey — from first visit to long‑term user.

Your Mission

Lead the

user experience strategy

for Placetel and related digital properties

Plan and evolve

site structure, navigation, and information architecture

Build and optimize pages directly in the

CMS.

Collaborate with design and content teams to

develop new landing pages , product pages, and campaign‑specific assets

Analyze performance data to improve

conversion rates, SEO visibility, and user retention

Own and refine our

UX/UI patterns , working closely with design and brand

Identify and implement improvements to

site performance, accessibility, and mobile responsiveness

Ensure a consistent and high‑quality brand experience across the entire web funnel

Qualifikation 3+ years of experience in

website management, UX design , or digital experience roles

Solid understanding of

user‑centered design , information architecture, and A/B testing

Strong hands‑on experience with

CMS systems

and basic HTML/CSS knowledge

Analytical mindset: you love to test, iterate, and make data‑driven decisions

Collaborative spirit: you’re great at working with designers, developers, and marketers

Fluent in

German

and comfortable in

English‑speaking team environments

Benefits The opportunity to work on

exciting and challenging digital projects

in a

rapidly growing SaaS company

with advanced, data‑driven processes in the

Digital & Growth Team .

A

young, motivated, and interdisciplinary team

of digital professionals who collaborate closely to shape the

future of business communication and customer experience .

Flat hierarchies , a high degree of

freedom and ownership , and the stability of a secure role in a

forward‑thinking, AI‑driven environment .

A

remote‑first setup

with

flexible working hours

to support your

work‑life balance —work where and when you are most effective.

Strong commitment to

learning & development

with access to trainings, certifications, and personal growth opportunities.

A centrally located

office in Cologne’s Südstadt

with modern workspaces, excellent equipment, and free water, coffee, and fruit.

A

welcoming and open culture

with regular team events and a collaborative atmosphere.

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