Fort Defiance Indian Hospital Board, Inc.
CULTURAL LIAISON (INTERPRETER)
Fort Defiance Indian Hospital Board, Inc., Fort Defiance, Arizona, us, 86504
Pay
Base pay range: $19.06/hr - $22.88/hr
Job Details Closing Date: November 10, 2025 @ 4:00 P.M. (MST)
Salary Range: $19.06 - $22.88/hour
Applicant must have a valid, unrestricted insurable drivers license. Resumes and references are required.
Essential Duties, Functions And Responsibilities
Provides English‑Navajo translation and interpretation for medical staff and Navajo patients, including translation of medical issues for patients and families and communication of patient concerns to medical staff to meet patient needs.
Maintains and coordinates interpreting services for other languages for patients utilizing the volunteer interpreter list and coordinates interpreting and/or translating training for FDIHB staff.
Provides Navajo translation and cultural sensitivity for patients with long‑term care needs and end‑of‑life issues, Advance Directive, Living Wills, and Durable Medical Power of Attorney within the TMC Clinical Programs.
Coordinates with the Patient Experience Lead Navigator, Patient Experience Supervisor, and/or the Patient Experience Manager to address patient and visitor concerns in a customer‑friendly and culturally appropriate manner.
Coordinates interpreting and/or translating training for FDIHB staff.
Coordinates with FDIHB’s Native Practitioners to ensure staff are culturally sensitive to the needs of Navajo patients by providing training or educational material.
Acts as a resource for Navajo culture to FDIHB staff to meet the mission of the organization.
Assists patient navigators with greeting and determining needs of patients, families, and visitors in a cordial and helpful manner.
Assists with transporting patients to various clinics in the facility and retrieving patients from various clinics, providing accurate directions to clinic locations.
Follows all protocols and procedures to ensure safe delivery of patients and their possessions.
Assists with providing service to patients reporting to the Welcome Center by calling for transport service, obtaining wheelchairs, or other service providers.
Recognizes sensitive cultural differences and remains professional, courteous, and asks for help when needed.
Responds to questions in person or by telephone concerning the organization, functions, activities, and personnel of the hospital.
Monitors activities in the lobby and refers problems and questions to appropriate personnel office.
Notifies and reports all suspicious activity to Security and/or enters information into the electronic event reporting system.
Becomes familiar with emergency paging codes and emergency plans to direct persons to a designated area for treatment, administrative, logistical, or staff pool area.
Enters patient complaints and/or grievances into the electronic event reporting system.
Assists with immediate resolution of a patient complaint by listening and coordinating resolution to the patient’s satisfaction.
Required to provide rotational on‑call coverage and/or provide telephone Navajo interpreting services after hours and on weekends.
Performs other duties as assigned.
Mandatory Minimum Qualifications Experience: Two (2) years’ experience translating and interpreting the Navajo language.
Education: High School Diploma or Equivalency (HSE).
Please email current certificate of Indian blood (CIB), valid insurable driver’s license, high school diploma and college degree or transcripts to
Loren.Begay@fdihb.org .
Navajo/Indian Preference FDIHB and its facilities are located within the Navajo Nation and, in accordance with Navajo Nation law, have implemented a Navajo/Indian Preference in Employment Policy. Pursuant to this Policy, applicants who meet the minimum qualifications for this position and who are enrolled members of the Navajo Nation will be given primary preference in hiring and employment for this position, and members of other federally‑recognized Indian tribes will be given secondary preference. Other candidates will be considered only after all candidates entitled to primary or secondary preference have been fully considered.
Seniority level Entry level
Employment type Full‑time
Job function Information Technology
Industries: Hospitals and Health Care
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Job Details Closing Date: November 10, 2025 @ 4:00 P.M. (MST)
Salary Range: $19.06 - $22.88/hour
Applicant must have a valid, unrestricted insurable drivers license. Resumes and references are required.
Essential Duties, Functions And Responsibilities
Provides English‑Navajo translation and interpretation for medical staff and Navajo patients, including translation of medical issues for patients and families and communication of patient concerns to medical staff to meet patient needs.
Maintains and coordinates interpreting services for other languages for patients utilizing the volunteer interpreter list and coordinates interpreting and/or translating training for FDIHB staff.
Provides Navajo translation and cultural sensitivity for patients with long‑term care needs and end‑of‑life issues, Advance Directive, Living Wills, and Durable Medical Power of Attorney within the TMC Clinical Programs.
Coordinates with the Patient Experience Lead Navigator, Patient Experience Supervisor, and/or the Patient Experience Manager to address patient and visitor concerns in a customer‑friendly and culturally appropriate manner.
Coordinates interpreting and/or translating training for FDIHB staff.
Coordinates with FDIHB’s Native Practitioners to ensure staff are culturally sensitive to the needs of Navajo patients by providing training or educational material.
Acts as a resource for Navajo culture to FDIHB staff to meet the mission of the organization.
Assists patient navigators with greeting and determining needs of patients, families, and visitors in a cordial and helpful manner.
Assists with transporting patients to various clinics in the facility and retrieving patients from various clinics, providing accurate directions to clinic locations.
Follows all protocols and procedures to ensure safe delivery of patients and their possessions.
Assists with providing service to patients reporting to the Welcome Center by calling for transport service, obtaining wheelchairs, or other service providers.
Recognizes sensitive cultural differences and remains professional, courteous, and asks for help when needed.
Responds to questions in person or by telephone concerning the organization, functions, activities, and personnel of the hospital.
Monitors activities in the lobby and refers problems and questions to appropriate personnel office.
Notifies and reports all suspicious activity to Security and/or enters information into the electronic event reporting system.
Becomes familiar with emergency paging codes and emergency plans to direct persons to a designated area for treatment, administrative, logistical, or staff pool area.
Enters patient complaints and/or grievances into the electronic event reporting system.
Assists with immediate resolution of a patient complaint by listening and coordinating resolution to the patient’s satisfaction.
Required to provide rotational on‑call coverage and/or provide telephone Navajo interpreting services after hours and on weekends.
Performs other duties as assigned.
Mandatory Minimum Qualifications Experience: Two (2) years’ experience translating and interpreting the Navajo language.
Education: High School Diploma or Equivalency (HSE).
Please email current certificate of Indian blood (CIB), valid insurable driver’s license, high school diploma and college degree or transcripts to
Loren.Begay@fdihb.org .
Navajo/Indian Preference FDIHB and its facilities are located within the Navajo Nation and, in accordance with Navajo Nation law, have implemented a Navajo/Indian Preference in Employment Policy. Pursuant to this Policy, applicants who meet the minimum qualifications for this position and who are enrolled members of the Navajo Nation will be given primary preference in hiring and employment for this position, and members of other federally‑recognized Indian tribes will be given secondary preference. Other candidates will be considered only after all candidates entitled to primary or secondary preference have been fully considered.
Seniority level Entry level
Employment type Full‑time
Job function Information Technology
Industries: Hospitals and Health Care
Referrals increase your chances of interviewing at Fort Defiance Indian Hospital Board, Inc. by 2x.
Get notified about new Interpreter jobs in
Fort Defiance, AZ .
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr