Infogain Corp
Cloud Ops (Senior) with skills Cloud Service Incident Management, Servicenow, Cloud Service Incident Management, Cloud Service Manager, Infrastructure Support for location Any Infogain Base Location (Noida, Gurugram, Bangalore, Mumbai, Pune)
Design, implement, and maintain ServiceNow ITOM solutions, including Discovery, Service Mapping, Event Management, and CMDB.
Develop and customize integrations with various IT systems using REST, SOAP, and other APIs.
Troubleshoot issues within the ITOM modules and ensure data integrity in the CMDB.
Collaborate with stakeholders to gather requirements and translate them into technical solutions on the ServiceNow platform.
Experience in ITIL processes and strong analytical and problem-solving skills are essential.
Experience
8-11 Years
Skills
Primary Skill: Cloud Service Incident Management
Sub Skill(s): Cloud Service Incident Management
Additional Skill(s): Servicenow, Cloud Service Incident Management, Cloud Service Manager, Infrastructure Support
About the Company Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).
Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.
Infogain is an equal opportunity employer that conducts recruitment and extends job offers ONLY through its official domain (*@infogain.com). If you have encountered suspicious job postings or recruitment communications or have been asked to execute a financial transaction during the recruitment process, please report the same to us at info@infogain.com . All legitimate job openings are posted on our website . We do not ask for money or fees during our recruitment process.
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Develop and customize integrations with various IT systems using REST, SOAP, and other APIs.
Troubleshoot issues within the ITOM modules and ensure data integrity in the CMDB.
Collaborate with stakeholders to gather requirements and translate them into technical solutions on the ServiceNow platform.
Experience in ITIL processes and strong analytical and problem-solving skills are essential.
Experience
8-11 Years
Skills
Primary Skill: Cloud Service Incident Management
Sub Skill(s): Cloud Service Incident Management
Additional Skill(s): Servicenow, Cloud Service Incident Management, Cloud Service Manager, Infrastructure Support
About the Company Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).
Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.
Infogain is an equal opportunity employer that conducts recruitment and extends job offers ONLY through its official domain (*@infogain.com). If you have encountered suspicious job postings or recruitment communications or have been asked to execute a financial transaction during the recruitment process, please report the same to us at info@infogain.com . All legitimate job openings are posted on our website . We do not ask for money or fees during our recruitment process.
#J-18808-Ljbffr