University of Kentucky
Working Title
Patient Services Coordinator - Psychiatric - SMART Clinic
Department AMB-PSYCHIATRY (M7700)
Location Lexington, KY (UKHC at Fountain Court)
Grade 07
Salary Range $17.50-27.31/hour
Position Type Staff, Full-Time, Monday – Friday, variable hours
Required Education HS
Required License/Registration/Certification None
Physical Requirements Regularly sit at a computer workstation for extended periods of time with repetitive motion (such as typing); walk including pushing, pulling, and/or lifting up to 10lbs; occasional pushing, pulling, and/or lifting objects up to 50lbs.
Job Summary Position located off-campus in Lexington, KY at UKHC at Fountain Court.
This position is responsible for coordination of patient services which includes, but is not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls.
The person in this position will need to be adept in working within a multidisciplinary team and have strong interpersonal communication skills. Medical terminology knowledge/experience preferred. Customer service experience in healthcare preferred.
Skills / Knowledge / Abilities Does this position have supervisory responsibilities? No
Preferred Education/Experience Prefer at least 6 months of customer service, medical office, or care coordination experience.
Deadline to Apply 11/06/2025
Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. The University of Kentucky is a Tobacco & Drug Free campus.
The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Posting Specific Questions Required fields are indicated with an asterisk (*).
* How many years of paid work experience do you have in customer service?
None
Some, but less than 1 year
More than 1 year, up through 3 years
More than 3 years up through 5 years
More than 5 years
* How many years of paid work experience do you have in patient scheduling?
None
More than 0, up through 1 year
More than 1 year, up through 3 years
More than 3 years up through 5 years
More than 5 years
#J-18808-Ljbffr
Department AMB-PSYCHIATRY (M7700)
Location Lexington, KY (UKHC at Fountain Court)
Grade 07
Salary Range $17.50-27.31/hour
Position Type Staff, Full-Time, Monday – Friday, variable hours
Required Education HS
Required License/Registration/Certification None
Physical Requirements Regularly sit at a computer workstation for extended periods of time with repetitive motion (such as typing); walk including pushing, pulling, and/or lifting up to 10lbs; occasional pushing, pulling, and/or lifting objects up to 50lbs.
Job Summary Position located off-campus in Lexington, KY at UKHC at Fountain Court.
This position is responsible for coordination of patient services which includes, but is not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls.
The person in this position will need to be adept in working within a multidisciplinary team and have strong interpersonal communication skills. Medical terminology knowledge/experience preferred. Customer service experience in healthcare preferred.
Skills / Knowledge / Abilities Does this position have supervisory responsibilities? No
Preferred Education/Experience Prefer at least 6 months of customer service, medical office, or care coordination experience.
Deadline to Apply 11/06/2025
Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. The University of Kentucky is a Tobacco & Drug Free campus.
The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Posting Specific Questions Required fields are indicated with an asterisk (*).
* How many years of paid work experience do you have in customer service?
None
Some, but less than 1 year
More than 1 year, up through 3 years
More than 3 years up through 5 years
More than 5 years
* How many years of paid work experience do you have in patient scheduling?
None
More than 0, up through 1 year
More than 1 year, up through 3 years
More than 3 years up through 5 years
More than 5 years
#J-18808-Ljbffr