Cushman & Wakefield is hiring: Dock Door Lead Technician in Cleveland

Overview

Job Title: Dock Door Lead Technician. As a Dock Door Lead Technician, you will take technical ownership of dock doors and dock leveling systems across our operations. You’ll manage preventive and corrective maintenance programs, troubleshoot complex mechanical and electrical issues, and serve as the go-to resource for dock door systems — without formal supervisory responsibilities.

About the Role

As a Dock Door Lead Technician, you will take technical ownership of dock doors and dock leveling systems across our operations. You’ll manage preventive and corrective maintenance programs, troubleshoot complex mechanical and electrical issues, and serve as the go-to resource for dock door systems — without formal supervisory responsibilities.

Key Responsibilities

• Develop and implement dock door and dock leveler preventive maintenance schedules.
• Perform inspections, repairs, and maintenance on commercial and industrial overhead doors and dock levelers.
• Troubleshoot mechanical, hydraulic, pneumatic, and electrical systems.
• Maintain documentation of work performed, inspections, and service records in CMMS.
• Serve as the primary technical point of contact for dock door-related issues.
• Support and mentor other maintenance staff with technical guidance when needed.
• Coordinate with operations and facilities teams to prioritize repairs.
• Work safely from ladders, scaffolding, and aerial lifts while following PPE and fall protection standards.
• Ensure all work complies with company safety policies and OSHA standards.

Basic Qualifications

• High school diploma or equivalent.
• 5+ years of experience in dock door installation, repair, and maintenance in commercial or industrial settings.
• Strong knowledge of mechanical and electrical systems.
• Welding and fabrication experience is a plus.
• Must own a complete set of tools required for the role.
• Ability to lift up to 75 lbs and perform physically demanding tasks.
• Valid driver’s license and reliable personal vehicle required. Travel between sites will be a requirement of the role.
• Completion of all required C&W Safety Training.

Preferred Qualifications

• Graduate of an apprentice program or trade school.
• Certifications or licenses as may be required in your trade (e.g., Journeyman, Master Electrician, Universal Technician for CFCs).
• Experience in operation, maintenance, or repair of HVAC, boilers, pumps, water systems, or energy management systems.
• Strong technical proficiency and troubleshooting skills.

Physical Demands

• Regularly required to reach overhead, kneel, squat, climb ladders, and lift up to 75 lbs.
• Ability to work indoors and outdoors in varying temperatures and physically demanding environments.
• Must use required PPE, including gloves, safety glasses, and fall protection equipment.
• Frequent movement between facilities and work sites as needed.

Why C&W Services?

We’re a global company with over 400 offices in 60 countries. We’re proud of our diverse family of employees and are committed to creating an inclusive workplace. We’ve been recognized by the Human Rights Foundation as a Best Place to Work for LGBTQI+ individuals and continue to foster a culture of inclusion, respect, and technical excellence.

What’s Next?

Ready to take ownership of critical dock systems and grow your technical expertise? Apply today and join a team that relies on your skills to keep operations running smoothly.

C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.