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Northeastern University

Payment Operations Analyst - Temporary

Northeastern University, Boston, Massachusetts, us, 02298

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Payment Operations Analyst – Temporary

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Northeastern University .

About the Opportunity You are passionate about delivering on‑time, at‑cost, and low‑risk payment operations. You revel in consistently exceeding customers’ expectations and want a lead role in managing enterprise‑level day‑to‑day accounts payable activities while thriving in the Invoice to Payment and Time & Expense (T&E) workflows. You are a well‑versed disbursement tactician with a continuous improvement, operational efficiency, and effectiveness mindset who delivers data‑driven outcomes. You are a proven leader who often works without authority, acting with urgency and organizational agility when problem‑solving and project‑managing. You desire a supporting role in transforming and automating business processes, deploying a reimagined, data‑driven performance management system within enterprise disbursement, and ultimately delighting our customers. You possess intellectual curiosity, strong financial acumen, and a commitment to integrity, ownership, and attention to detail. You are an independent self‑starter who thrives in connecting people and ideas to data and outcomes, with a strong entrepreneurial drive and excellent communication skills.

Qualifications

5 years of related experience or a BA/BS with 2 years of relevant experience, or an MBA/MS.

Demonstrated leadership and expertise within the Invoice to Payment and T&E workflows, including invoice acceptance and payment, two‑ and three‑way invoice matching, commercial and grantee payment terms, preferred payment mechanisms, compliance, corporate card programs, and electronic expense systems.

Proficient in using disbursement data and building cross‑functional coalitions to identify opportunities and improve efficiency and effectiveness, delivering better outcomes via a published performance management framework.

Familiarity with government and state/local payment/disbursement regulations, commercial payment best practices, and techniques/value levers to enhance returns on working capital.

Proven experience leading payment/disbursement operations in a high‑volume, high‑financial‑risk environment.

Globally minded, self‑motivated, flexible, and creative, able to prioritize and work horizontally and vertically across a decentralized organization.

Strong leadership presence and ability to build customer‑focused “trusted advisor” relationships using sound technical analysis, customer empathy, and data‑driven decision‑making.

Excellent interpersonal, written, and verbal communication skills, with the ability to influence and drive accountability across cultures and disciplines.

Ability to adapt to external environmental changes and ensure efficient transition.

Familiarity with foreign currency transactions and ACH/Bank Wire regulations.

Proficiency with Microsoft Office (Outlook, Excel, Word, PowerPoint).

Experience using data warehouse, analytics, and reporting tools (Cognos, SQL, R, Python, Tableau, Power BI).

Preferred: experience with JAGGAER and Workday.

Key Responsibilities

Manage timing of vendor payments consistent with vendor agreements and company policy and budget.

Process all non‑Payroll payment requests.

Coordinate purchase order and invoice payment issues with business partners, identifying training gaps.

Communicate and enforce P2P policy.

Oversee the centralized billing and upload process for preferred suppliers.

Support onboarding, maintenance, and off‑boarding activities for vendor partners in B2B portals and Amex BIP program.

Research, address, and troubleshoot supplier onboarding issues.

Support year‑end accrual and payment processes.

Act as a communication bridge between the P2P team and its customers, both internal and external.

Assist in training non‑P2P employees on the University’s procurement and payables systems.

Participate in internal and external audits as required.

Develop and maintain “trusted advisor” relationships with business partners and key customers.

Communicate results and recommendations to Deans, Directors, Departments, and key financial administrators.

Refer significant problems to Internal Audit for further review.

Gather data, compile information, analyze data, and process reports as needed.

Position Type: Temporary

Pay Rate: $23–$30/hour

Northeastern University offers a comprehensive benefits package including medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement, and commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

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