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Kettle Cuisine

Quality Assurance Supervisor

Kettle Cuisine, Seattle, Washington, us, 98127

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Quality Assurance Supervisor

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Kettle Cuisine

Base pay range $80,000.00/yr - $100,000.00/yr

Additional compensation types

Annual Bonus

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Shift Details:

M-F, 8+ hours per day, 40+ hours per week and weekends during peak season or as needed!

The Food Safety & Quality Assurance Supervisor is responsible for developing, planning and assisting the Quality Assurance Manager in the QA and Food Safety activities in support of Kettle Cuisine’s quality assurance operations and goals. Ensuring that company standards are exceeded with a targeted emphasis on continuous improvement, providing support, structure and documented formalized training for employees within the organization in all areas. The position requires a hands‑on, self‑starter with the ability to motivate and lead subordinates and others on the second shift. The Quality Assurance Supervisor must be a skilled communicator who can convey information, ideas and policy to all levels within the organization. In the absence of the FS&QA Supervisor, the duties will be performed by either the Quality Assurance Manager or Director or as prescribed by the company’s organizational chart.

Role and Responsibilities:

Organize and Coordinate QA activities of the second shift respective Teams

Serve as Food Safety Management System Team Leader to ensure the training of Food Safety Team Members, ensure that the Food Safety System is established, implemented, maintained; Prerequisite Programs, HACCP and HARPC (Preventive Controls), GMPs, SSOPs, GFSI, USDA, NOP and GFCO guidelines and policies are adhered to

Lead the internal auditing program

Ensure audit readiness for all Internal Quality Audits, SQF, GFCO, FDA, USDA, NOP and all other 3rd Party audits, and respond to findings with Preventive and Corrective Actions

Lead the execution of cultural changes and activities needed to support Continuous Improvement and QA&FS Initiatives on the second shift

Provide day-to-day leadership to QA&FS Departments and act as the primary liaison to outside laboratories, and to external regulatory agencies (FDA, USDA)

Ensure effective review, monitoring of QA and Production Records and escape as needed

Strong communication skills with the ability to interact effectively with frontline employees, peers, and executives

Ability to drive positive change in both processes and systems and culture

Track, analyze, and lead initiatives for all quality and customer complaint issues within the plant-dashboard rollup

Support Interviewing processes

Key Responsibilities:

Participate in Foreign Material & Customer Complaints investigations

Actively work with Operations to reduce Customer Complaints trends

QA Program Implementation

Mentor and Develop QA Technicians

Apply corrective actions in a timely manner when needed

Lead and participate in product disposition assessments

Collaborate with all the departments

Investigate non-conformances and internal deviations

Ensure internal programs are being followed as instructed

Scheduling, Timecard Review and Approval

Maintain deployment schedule, assign staff and resources when necessary

As A Leader Within the Kettle Cuisine Team You Are Expected To:

Model and support Kettle’s Core Values and safety culture

Manage performance of all team members

Build a strong, committed, and collaborative team

Develop individual team members & their careers

Conduct annual reviews and PDPs for all direct team members

Create a culture of accountability & performance

Drive a focus on quality and continuous improvement

Plan work, track results and resolve variances

Qualifications and Experience:

BS Degree in Food Science is preferred

Minimum of 5 years of experience in the Food Industry or related industry

2 to 3 years in quality supervisory role

Demonstrated excellence in driving consistently strong profitable sales growth

Experience working on Quality Assurance

Strong written and verbal communication and presentation skills

HACCP & PCQI Certified

SQF, USDA and FDA experience is preferred

Knowledge of Statistical Process Control, HACCP, Sanitation, and Hygienic design

Knowledge of Lean Manufacturing concepts and Strong Defect Root Cause Analysis process

Financial and business acumen

Required Attributes:

Self-starter able to conceptualize and drive initiatives forward

Positive attitude and motivated by contributing to the overall success of the team

Able to develop strong relationships with internal and external stakeholders

Creative problem-solving skills

Strong attention to detail, well organized and able to juggle many projects at once

Comfortable moving at a fast pace and in ambiguous environments

Passionate about food

Willing to address difficult situations head on with patience and respect

Americans with Disabilities Act Kettle Cuisine complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training and any other conditions or privileges of employment.

Core Values

Honor Food – We create and produce the best tasting, safest, all natural recipes that strive for perfection in every batch.

Honor Each Other – We seek to develop trusting, respectful and mutually rewarding relationships with all our team members and business partners.

Honor Development – We recognize and nurture each other’s talents, strengths and interests in order to further strengthen and grow our team.

Honor Innovation – We continually strive for creative and sustainable ways to achieve excellence.

Benefits:

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Tuition assistance

Disability insurance

Seniority level Associate

Employment type Full-time

Job function Quality Assurance and Management

Industries Food and Beverage Services, Food and Beverage Manufacturing, and Manufacturing

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