Savant Senior Living
Position Summary
This senior management position is responsible for overseeing the day-to-day operations of the Community. The Executive Director coordinates, plans, implements, monitors, directs, and evaluates all aspects of operations, including the supervision, support, and coaching of associates. Essential functions include meeting financial expectations, maintaining high customer satisfaction, and ensuring a quality customer‑oriented workforce. Lead by example interacting with residents and staff. Walk the building and be involved in care.
Essential Duties and Responsibilities
Supervise community staff, provide training, set and adjust rates of pay and hours of work, provide informal and formal performance feedback, recognize both appropriate and inappropriate behaviors/performances through rewards and discipline, and apportion work among subordinates.
Perform conflict interventions and resolutions for residents, families, staff, and third parties.
Comply with all aspects of operations, including personnel practices, in accordance with policies and federal, state, and local regulations.
Strategize regarding labor, occupancy mix, expenses, and quality of services; review and redirect activity, if necessary.
Hire, orient, supervise, evaluate, review, and discipline subordinate staff, as required. Interview and test job applicants.
Oversee development and implementation of all strategies and tactics at the Community level consistent with company objectives.
Identify and monitor customer markets regularly and analyze competition.
Develop operational budgets and capital requirements, including forecasting.
Develop and implement new business strategies and/or initiatives.
Promptly respond to all inquiries from subordinate, and/or corporate staff, families, and residents.
Positively impact workers' compensation and unemployment losses.
Represent Community, area, company, and self in a positive professional manner.
Organize tasks and procure resources to perform assigned tasks.
Implement and support the management performance system.
Improve skills, with special emphasis on industry techniques, to improve the operation of the Community.
Plan and/or oversee presentations for meetings.
Evaluate and make recommendations for all aspects of building construction and preventative maintenance.
Maintain state‑specific residents' Bill of Rights.
Oversee resident assessment process to ensure that adequate staffing is provided to meet resident needs, company standards, state requirements, and fall within budgetary guidelines.
Provide performance evaluations and wage reviews.
Ensure that annual evaluation processes are in place and providing direction to all associates in Community.
Contribute to the industry by participating in state or national associations.
Oversee and participate in training and education of residential staff on an ongoing basis, including classroom in‑services and situation‑specific training.
Motivate employees through staff appreciation, recognition, and incentive programs; consistently promote positive associate relations and resolve grievances in a proactive manner.
Maintain and facilitate open lines of communication between corporate, regional, and local offices.
Oversee and ensure the recruitment and retention of qualified staff throughout the Community, as evidenced by good morale, enthusiasm, team spirit, and dedication to the residence staff.
Monitor and approve expenses on a regular basis and prepare monthly variance reports.
Maintain outreach and education with the local community to ensure positive relationships with community resources.
Participate in New Hire Orientation program and other regular associate meetings or functions.
Work to resolve or properly refer to regional manager any issues identified by residents and/or their family members.
Conduct tours.
Ensure campus buildings and grounds are maintained in good repair, clean, free of trash and litter.
Perform routine safety inspections on a regular basis.
Ensure monthly fire drills are conducted in Community.
Respond appropriately to changes in the work setting.
Perform other related assignments as required.
May accept money for store purchase, meal tickets, etc.
Be familiar with company Policies & Procedures Manual and Employee Handbook.
Supervisory Responsibilities The incumbent supervises Department Heads directly and all community associates indirectly.
Education, Experience, and Credentials
Associate must be at least 21 years of age.
Required health screening, TB clearance, and criminal record clearance.
Any relevant licenses, certifications, and certificates (First Aid/CPR Certified).
Special skills required to meet client needs as specified in California Code of Regulations.
Licensure as an administrator in states requiring such licensure and meet minimum educational requirements.
Valid and current driver's license.
Must have a minimum of high school diploma or equivalent. Bachelor’s degree is preferred in Business Administration, Personnel Administration, or related field.
Must complete 20 clock hours of continuing education per year in aging and/or administration.
Must possess operations experience specific to retirement housing with assisted living, long‑term care, or related fields.
Must have strong human relations skills and experience communicating with diverse employees.
Competent working knowledge of Microsoft Office and basic typing skills.
Ability to gain trust, communicate written and verbally, listen, problem‑solve, organize, plan, and supervise.
Maintain a positive attitude toward the ill, disabled, and elderly.
Willingness to travel including air travel.
Knowledge, Skills, and Abilities
Demonstrated commitment and adherence to company’s mission, vision, and values.
Proficiency in MS Office systems.
Ability and willingness to report to work on time and ready.
Exceptional analytical and customer service skills.
Exceptional ability to prioritize tasks and work on multiple assignments simultaneously.
Understanding of Fair Labor Standards Act, ADA, labor codes, and equal opportunity employment principles.
Effective verbal and written communication skills at all levels of the organization.
Ability to manage change and uncertainty in a principled manner.
Resume stress management and assertiveness.
Resolve issues through interaction with clients, families, staff, and community members.
Show leadership abilities.
Benefits
Dental Plan
Vision Plan
Health Insurance
Critical Illness and Accident Coverage
401(k) Retirement Savings Plan
Health and Dependent Day Care Flexible Spending (FSAs)
Paid Vacation, Sick, Holiday, Bereavement Leave
Tuition reimbursement
Team Member Referral Program
Spot Pet Insurance – up to 20% discount for employees
Pay Scale: $125,000 to $155,000 per year DOE
Seniority Level Executive
Employment Type Full‑time
Job Function Business Development and Sales
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This senior management position is responsible for overseeing the day-to-day operations of the Community. The Executive Director coordinates, plans, implements, monitors, directs, and evaluates all aspects of operations, including the supervision, support, and coaching of associates. Essential functions include meeting financial expectations, maintaining high customer satisfaction, and ensuring a quality customer‑oriented workforce. Lead by example interacting with residents and staff. Walk the building and be involved in care.
Essential Duties and Responsibilities
Supervise community staff, provide training, set and adjust rates of pay and hours of work, provide informal and formal performance feedback, recognize both appropriate and inappropriate behaviors/performances through rewards and discipline, and apportion work among subordinates.
Perform conflict interventions and resolutions for residents, families, staff, and third parties.
Comply with all aspects of operations, including personnel practices, in accordance with policies and federal, state, and local regulations.
Strategize regarding labor, occupancy mix, expenses, and quality of services; review and redirect activity, if necessary.
Hire, orient, supervise, evaluate, review, and discipline subordinate staff, as required. Interview and test job applicants.
Oversee development and implementation of all strategies and tactics at the Community level consistent with company objectives.
Identify and monitor customer markets regularly and analyze competition.
Develop operational budgets and capital requirements, including forecasting.
Develop and implement new business strategies and/or initiatives.
Promptly respond to all inquiries from subordinate, and/or corporate staff, families, and residents.
Positively impact workers' compensation and unemployment losses.
Represent Community, area, company, and self in a positive professional manner.
Organize tasks and procure resources to perform assigned tasks.
Implement and support the management performance system.
Improve skills, with special emphasis on industry techniques, to improve the operation of the Community.
Plan and/or oversee presentations for meetings.
Evaluate and make recommendations for all aspects of building construction and preventative maintenance.
Maintain state‑specific residents' Bill of Rights.
Oversee resident assessment process to ensure that adequate staffing is provided to meet resident needs, company standards, state requirements, and fall within budgetary guidelines.
Provide performance evaluations and wage reviews.
Ensure that annual evaluation processes are in place and providing direction to all associates in Community.
Contribute to the industry by participating in state or national associations.
Oversee and participate in training and education of residential staff on an ongoing basis, including classroom in‑services and situation‑specific training.
Motivate employees through staff appreciation, recognition, and incentive programs; consistently promote positive associate relations and resolve grievances in a proactive manner.
Maintain and facilitate open lines of communication between corporate, regional, and local offices.
Oversee and ensure the recruitment and retention of qualified staff throughout the Community, as evidenced by good morale, enthusiasm, team spirit, and dedication to the residence staff.
Monitor and approve expenses on a regular basis and prepare monthly variance reports.
Maintain outreach and education with the local community to ensure positive relationships with community resources.
Participate in New Hire Orientation program and other regular associate meetings or functions.
Work to resolve or properly refer to regional manager any issues identified by residents and/or their family members.
Conduct tours.
Ensure campus buildings and grounds are maintained in good repair, clean, free of trash and litter.
Perform routine safety inspections on a regular basis.
Ensure monthly fire drills are conducted in Community.
Respond appropriately to changes in the work setting.
Perform other related assignments as required.
May accept money for store purchase, meal tickets, etc.
Be familiar with company Policies & Procedures Manual and Employee Handbook.
Supervisory Responsibilities The incumbent supervises Department Heads directly and all community associates indirectly.
Education, Experience, and Credentials
Associate must be at least 21 years of age.
Required health screening, TB clearance, and criminal record clearance.
Any relevant licenses, certifications, and certificates (First Aid/CPR Certified).
Special skills required to meet client needs as specified in California Code of Regulations.
Licensure as an administrator in states requiring such licensure and meet minimum educational requirements.
Valid and current driver's license.
Must have a minimum of high school diploma or equivalent. Bachelor’s degree is preferred in Business Administration, Personnel Administration, or related field.
Must complete 20 clock hours of continuing education per year in aging and/or administration.
Must possess operations experience specific to retirement housing with assisted living, long‑term care, or related fields.
Must have strong human relations skills and experience communicating with diverse employees.
Competent working knowledge of Microsoft Office and basic typing skills.
Ability to gain trust, communicate written and verbally, listen, problem‑solve, organize, plan, and supervise.
Maintain a positive attitude toward the ill, disabled, and elderly.
Willingness to travel including air travel.
Knowledge, Skills, and Abilities
Demonstrated commitment and adherence to company’s mission, vision, and values.
Proficiency in MS Office systems.
Ability and willingness to report to work on time and ready.
Exceptional analytical and customer service skills.
Exceptional ability to prioritize tasks and work on multiple assignments simultaneously.
Understanding of Fair Labor Standards Act, ADA, labor codes, and equal opportunity employment principles.
Effective verbal and written communication skills at all levels of the organization.
Ability to manage change and uncertainty in a principled manner.
Resume stress management and assertiveness.
Resolve issues through interaction with clients, families, staff, and community members.
Show leadership abilities.
Benefits
Dental Plan
Vision Plan
Health Insurance
Critical Illness and Accident Coverage
401(k) Retirement Savings Plan
Health and Dependent Day Care Flexible Spending (FSAs)
Paid Vacation, Sick, Holiday, Bereavement Leave
Tuition reimbursement
Team Member Referral Program
Spot Pet Insurance – up to 20% discount for employees
Pay Scale: $125,000 to $155,000 per year DOE
Seniority Level Executive
Employment Type Full‑time
Job Function Business Development and Sales
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