Mastercard
Director - Specialist Sales Services & Business Development - Loyalty
Mastercard, Boston, Massachusetts, United States, 02298
Director - Specialist Sales Services, Business Development - Loyalty
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Overview Mastercard Services is our professional services and solutions arm, providing customers with value‑added services to enhance business performance and consumer experiences. Our diverse Services portfolio includes payments consulting, marketing, analytics and data insights, security solutions, open banking, and more.
The Services Business Development team is looking for a Director supporting Sales Services and Business Development to drive growth of our value‑added services within the Loyalty space. The ideal candidate has a proven track record of selling to senior executives, navigating matrixed organizations, and utilizing solution‑based selling to drive clear value for customers.
Role As Director, Specialist Sales you will be responsible for generating new loyalty platform sales within the financial services segment in North America.
Responsible for developing and executing the sales strategy for a key set of prospect accounts within the region to secure multimillion‑dollar, multi‑year deals
Build and develop an active pipeline, ultimately progressing to signed platform deals
Articulate the benefits of bundling our Loyalty Solutions products with other Services products
Strong communication and influencing skills, should be a compelling presenter to senior client audiences and able to influence large deals
Ability to seamlessly partner across our multiple internal sales, product management, program management and finance teams.
Excellent problem‑solving and analytics skills and should be able to go head‑to‑head with internal stakeholders and customers alike with fact‑based thinking
Will serve as the face of Mastercard Services to senior level client stakeholders, including C‑suite
All About You
Deep understanding of the suite of Mastercard Services value propositions with a thoughtful approach to executing within and across markets
Strong commercial drive with ability to build and monetize senior client relationships based on empathy, thought leadership and subject‑matter expertise
Strategic software sales experience with expertise in CRM / Martech / Loyalty
Never give up attitude, excellent at “pounding the pavement” through email/phone cold outreach
Complex hunting sales preferably within Financial Services Segment; rolodex of C‑Level / EVP / SVP contacts preferred
Ability to thrive and build robust pipeline with limited lead generation support
Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence in order to effectively advance business opportunities and generate revenues
Strong pipeline management and forecasting skills
Top‑level sales skills (internally and externally) combined with strong negotiation capabilities required for large deals
Equal Opportunity Mastercard is a merit‑based, inclusive, equal‑opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disability or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com.
Corporate Security Responsibility
Abide by Mastercard’s security policies and practices.
Ensure the confidentiality and integrity of the information being accessed.
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Compensation & Benefits In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full‑time employees generally include:
Insurance (medical, prescription drug, dental, vision, disability, life)
Flexible spending and health savings accounts
Paid leaves (including 16 weeks new‑parent leave, 20 days bereavement, 80 hours paid sick/safe time, 25 vacation days, 5 personal days, prorated)
10 annual paid U.S. observed holidays
401(k) with best‑in‑class company match
Deferred compensation for eligible roles
Fitness reimbursement or on‑site facilities
Tuition reimbursement eligibility
And more
Pay ranges by region (example):
New York: $124,000 – $186,000 USD
Arlington, VA: $124,000 – $186,000 USD
Atlanta, GA: $108,000 – $162,000 USD
Boston, MA: $124,000 – $186,000 USD
Chicago, IL: $108,000 – $162,000 USD
San Francisco, CA: $130,000 – $194,000 USD
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Overview Mastercard Services is our professional services and solutions arm, providing customers with value‑added services to enhance business performance and consumer experiences. Our diverse Services portfolio includes payments consulting, marketing, analytics and data insights, security solutions, open banking, and more.
The Services Business Development team is looking for a Director supporting Sales Services and Business Development to drive growth of our value‑added services within the Loyalty space. The ideal candidate has a proven track record of selling to senior executives, navigating matrixed organizations, and utilizing solution‑based selling to drive clear value for customers.
Role As Director, Specialist Sales you will be responsible for generating new loyalty platform sales within the financial services segment in North America.
Responsible for developing and executing the sales strategy for a key set of prospect accounts within the region to secure multimillion‑dollar, multi‑year deals
Build and develop an active pipeline, ultimately progressing to signed platform deals
Articulate the benefits of bundling our Loyalty Solutions products with other Services products
Strong communication and influencing skills, should be a compelling presenter to senior client audiences and able to influence large deals
Ability to seamlessly partner across our multiple internal sales, product management, program management and finance teams.
Excellent problem‑solving and analytics skills and should be able to go head‑to‑head with internal stakeholders and customers alike with fact‑based thinking
Will serve as the face of Mastercard Services to senior level client stakeholders, including C‑suite
All About You
Deep understanding of the suite of Mastercard Services value propositions with a thoughtful approach to executing within and across markets
Strong commercial drive with ability to build and monetize senior client relationships based on empathy, thought leadership and subject‑matter expertise
Strategic software sales experience with expertise in CRM / Martech / Loyalty
Never give up attitude, excellent at “pounding the pavement” through email/phone cold outreach
Complex hunting sales preferably within Financial Services Segment; rolodex of C‑Level / EVP / SVP contacts preferred
Ability to thrive and build robust pipeline with limited lead generation support
Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence in order to effectively advance business opportunities and generate revenues
Strong pipeline management and forecasting skills
Top‑level sales skills (internally and externally) combined with strong negotiation capabilities required for large deals
Equal Opportunity Mastercard is a merit‑based, inclusive, equal‑opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disability or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com.
Corporate Security Responsibility
Abide by Mastercard’s security policies and practices.
Ensure the confidentiality and integrity of the information being accessed.
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Compensation & Benefits In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full‑time employees generally include:
Insurance (medical, prescription drug, dental, vision, disability, life)
Flexible spending and health savings accounts
Paid leaves (including 16 weeks new‑parent leave, 20 days bereavement, 80 hours paid sick/safe time, 25 vacation days, 5 personal days, prorated)
10 annual paid U.S. observed holidays
401(k) with best‑in‑class company match
Deferred compensation for eligible roles
Fitness reimbursement or on‑site facilities
Tuition reimbursement eligibility
And more
Pay ranges by region (example):
New York: $124,000 – $186,000 USD
Arlington, VA: $124,000 – $186,000 USD
Atlanta, GA: $108,000 – $162,000 USD
Boston, MA: $124,000 – $186,000 USD
Chicago, IL: $108,000 – $162,000 USD
San Francisco, CA: $130,000 – $194,000 USD
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