Energy Jobline ZR
Senior Solutions Engineer in Redwood City
Energy Jobline ZR, Redwood City, California, United States, 94061
About Zum:
Zum is a rapidly expanding Series E startup backed by industry leaders Sequoia Capital, SoftBank, Spark Capital, and GIC, with a bold mission to transform the stagnant school transportation industry. Operating in over 15 states across the United States—with flagship hubs in San Francisco, Los Angeles, and Seattle—we are actively extending our reach to the East Coast and Midwest regions. As a technology‑driven company, we deploy cutting‑edge solutions to manage and operate school district transportation systems while also launching our own charter platform and developing proprietary SaaS offerings. Additionally, we are spearheading a nationwide initiative to electrify school transportation fleets, simultaneously supporting local utilities by feeding much‑needed energy back into the grid. We have been recognized as a CNBC 50 disruptor, Financial Times 500 fastest growing companies, and Fast Company’s World Changing ideas.
Who You Are: We are looking to add a
Senior Solutions Engineer
to our Redwood City Engineering team. You will be responsible for hands‑on contributions in building custom solutions for Zum’s clients. At Zum, we value developers who are self‑driven and able to devise simple solutions to complex problems, and thrive in building products with full ownership that will have a significant impact on the company’s business. If this sounds like you, then you will love this Job.
What You’ll Do:
Report directly to the CTO and demonstrate excellent interpersonal communication skills, technical comprehension, product expertise, and business acumen.
Support the Product & Engineering teams with training on new feature releases, focusing on the unique value proposition they will offer the Sales team.
Successfully match customer pains and requirements to proposed solutions.
Implement innovative solutions that save people time and radically improve enterprise applications.
Design and develop technical solutions tailored to client requirements.
Optimize processes to improve efficiency and client satisfaction.
Work with AEs to respond to RFIs and RFPs.
Become an expert on Zūm’s competition, lending expertise to AEs working on displacement deals.
Act as a technical expert and consultant to develop and propose solutions that meet the technology and business requirements of assigned customers.
Make technical and sales presentations to customers’ technical staff and senior management.
Partner and strategize with Account Executives for discovery calls, product demonstrations, POC support, and onsite meetings.
Serve as a sales liaison between multiple internal organizations, including Product, Engineering, Customer Success, and Product Marketing.
What You Bring To Zūm:
Minimum of 5 years of experience in a Solutions Engineering or similar role.
Comfortable in both business and technical contexts, working with executives or talking shop with technical audiences.
Experience with APIs, integrations/hardware installations, and end‑to‑end implementations for Zūm’s customers.
Excellent communication skills with the ability to translate technical topics to both technical and non‑technical audiences.
Proficiency in project management, steering project timelines through Agile methodologies or analogous frameworks.
Proven analytical skills and the ability to problem‑solve complex issues.
Understanding of the process by which software gets defined, built, and deployed, and experience or familiarity with scaled ITSM solution spaces.
Willingness to travel to visit partners, prospects, and customers, and to engage in onsite customer and partner work when required.
Experience working in the Transportation Industry.
The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of equity or commissions. If you are a full‑time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in CA, USA is: $175,000 - $220,000 + stock options.
Zum Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to age, gender, sexual orientation, race, ethnicity, religion, disability, veteran status, or any other characteristic protected by federal, state or local laws.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
If you are interested in applying for this job, please press the Apply Button and follow the application process. Zum Wishes you the very best of luck in your next career move.
#J-18808-Ljbffr
Who You Are: We are looking to add a
Senior Solutions Engineer
to our Redwood City Engineering team. You will be responsible for hands‑on contributions in building custom solutions for Zum’s clients. At Zum, we value developers who are self‑driven and able to devise simple solutions to complex problems, and thrive in building products with full ownership that will have a significant impact on the company’s business. If this sounds like you, then you will love this Job.
What You’ll Do:
Report directly to the CTO and demonstrate excellent interpersonal communication skills, technical comprehension, product expertise, and business acumen.
Support the Product & Engineering teams with training on new feature releases, focusing on the unique value proposition they will offer the Sales team.
Successfully match customer pains and requirements to proposed solutions.
Implement innovative solutions that save people time and radically improve enterprise applications.
Design and develop technical solutions tailored to client requirements.
Optimize processes to improve efficiency and client satisfaction.
Work with AEs to respond to RFIs and RFPs.
Become an expert on Zūm’s competition, lending expertise to AEs working on displacement deals.
Act as a technical expert and consultant to develop and propose solutions that meet the technology and business requirements of assigned customers.
Make technical and sales presentations to customers’ technical staff and senior management.
Partner and strategize with Account Executives for discovery calls, product demonstrations, POC support, and onsite meetings.
Serve as a sales liaison between multiple internal organizations, including Product, Engineering, Customer Success, and Product Marketing.
What You Bring To Zūm:
Minimum of 5 years of experience in a Solutions Engineering or similar role.
Comfortable in both business and technical contexts, working with executives or talking shop with technical audiences.
Experience with APIs, integrations/hardware installations, and end‑to‑end implementations for Zūm’s customers.
Excellent communication skills with the ability to translate technical topics to both technical and non‑technical audiences.
Proficiency in project management, steering project timelines through Agile methodologies or analogous frameworks.
Proven analytical skills and the ability to problem‑solve complex issues.
Understanding of the process by which software gets defined, built, and deployed, and experience or familiarity with scaled ITSM solution spaces.
Willingness to travel to visit partners, prospects, and customers, and to engage in onsite customer and partner work when required.
Experience working in the Transportation Industry.
The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of equity or commissions. If you are a full‑time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in CA, USA is: $175,000 - $220,000 + stock options.
Zum Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to age, gender, sexual orientation, race, ethnicity, religion, disability, veteran status, or any other characteristic protected by federal, state or local laws.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
If you are interested in applying for this job, please press the Apply Button and follow the application process. Zum Wishes you the very best of luck in your next career move.
#J-18808-Ljbffr