Microsoft
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Supply Chain Planner Manager
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Microsoft . Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth, including AI. CSCP’s vision is to empower customers to achieve more by delivering Cloud and AI capabilities at scale. The CSCP organization is responsible for traditional supply chain functions such as plan, source, make, deliver, as well as managing supportability, sustainability, and decommissioning of datacenter assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft’s over 200 online businesses, supported by more than 300 datacenters around the world that enable services for over 1 billion customers in over 90 countries.
Responsibilities
Utilize analysis, systems, and tools to devise demand and supply plans that achieve fill rate targets while staying within parameters such as budget, supply chain process, or schedule constraints.
Plan demand and supply to optimize inventory across a single-echelon supply chain, applying appropriate stocking models for parts depending on usage profiles, foundational knowledge of statistics, familiarity with segmentation concepts, and understanding of inventory buffer management and safety stock calculations.
Independently create reports, work confidently across disparate data sets, provide effective data visualizations to convey key messages, data mine as necessary, and present multiple scenarios with data to support a recommendation (skills in Power BI and ability to modify and run SQL queries required).
Possess a comprehensive foundational knowledge of supply chain functions, processes, and systems to work effectively within your discipline and cross‑functionally, quickly identifying risks and opportunities.
Navigate complex nuances in BOM structures to understand spare part substitution relationships and situations where BOM logic applies conditionally.
Develop an understanding of the hardware components (spares) you manage to converse effectively with stakeholders across the organization, including Hardware, Quality Engineering, Materials Master, Sourcing, and Data Center Operations.
Understand how to manage part lifecycle transitions proactively to mitigate risk of obsolete, aged, and excess inventory.
Familiarity and desire to understand reverse supply chain activities (returns, warranty redemption, repair operations, parts harvesting from decommissioned hardware).
Project management skills to drive small to medium‑sized projects simultaneously, balance competing priorities, and influence teams to move initiatives forward.
Support vision and future state process & systems roadmap with clear articulation of current state opportunities and demonstrated systems thinking.
Understand process controls and continuous improvement principles (Six Sigma certification preferred), and effectively map processes across swim lanes.
Effective written and verbal communication skills with an ability to explain multifaceted topics simply, create effective presentations, and author concise, data‑driven proposals.
Qualifications Required Qualifications
Bachelor’s Degree in Computer Science, Engineering, Supply Chain, Information Technology, Business, Operations, Finance, Accounting, Data Science, or related field AND 4+ years of supply chain, inventory management or sales operations experience, preferably in planning (demand/supply/forecasting), cloud industry experience, infrastructure, data science, or channel management experience
OR equivalent experience.
3+ years of experience with Bill of Materials (BOM) structure.
Other Requirements
Ability to meet Microsoft, customer, and/or government security screening requirements. This includes the Microsoft Cloud background check at hire/transfer and every two years thereafter.
Preferred Qualifications
Bachelor’s Degree in Engineering, Industrial Engineering, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field.
3+ years of supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing, and manufacturing experience.
Master’s Degree in Engineering, Industrial Engineering, Business, Supply Chain Management, Operations Management, or Supply Chain Analytics.
6+ years of supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing, and manufacturing experience OR equivalent experience.
Skills in Power BI and ability to modify and run SQL queries; proficient with Microsoft applications including Excel, Word, PowerPoint.
Demonstrated expertise in program management and process improvement methodologies; Lean/Six‑Sigma training, 5S, Kaizen, Agile, CPIM/CSCP certification preferred.
Comprehensive working knowledge of key IT and service industry concepts and understanding of cloud infrastructure and datacenter issues such as physical space, rack units, break‑fix requirements, and incident management.
Detail oriented, ability to communicate complex problems and solutions, drive to collaborate, bias for action to close out problems, and very comfortable working with numbers.
Familiarity with network equipment such as net chassis and net modules.
Process/system background and ability to rapidly understand and drive improvements in new processes/systems.
Comfortable working in a fast‑paced dynamic environment with rapidly changing requirements, robust critical thinking skills, and ability to drive resolution in ambiguous situations.
High‑tech knowledge and understanding.
Network knowledge and understanding.
Microsoft is an equal‑opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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Supply Chain Planner Manager
role at
Microsoft . Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth, including AI. CSCP’s vision is to empower customers to achieve more by delivering Cloud and AI capabilities at scale. The CSCP organization is responsible for traditional supply chain functions such as plan, source, make, deliver, as well as managing supportability, sustainability, and decommissioning of datacenter assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft’s over 200 online businesses, supported by more than 300 datacenters around the world that enable services for over 1 billion customers in over 90 countries.
Responsibilities
Utilize analysis, systems, and tools to devise demand and supply plans that achieve fill rate targets while staying within parameters such as budget, supply chain process, or schedule constraints.
Plan demand and supply to optimize inventory across a single-echelon supply chain, applying appropriate stocking models for parts depending on usage profiles, foundational knowledge of statistics, familiarity with segmentation concepts, and understanding of inventory buffer management and safety stock calculations.
Independently create reports, work confidently across disparate data sets, provide effective data visualizations to convey key messages, data mine as necessary, and present multiple scenarios with data to support a recommendation (skills in Power BI and ability to modify and run SQL queries required).
Possess a comprehensive foundational knowledge of supply chain functions, processes, and systems to work effectively within your discipline and cross‑functionally, quickly identifying risks and opportunities.
Navigate complex nuances in BOM structures to understand spare part substitution relationships and situations where BOM logic applies conditionally.
Develop an understanding of the hardware components (spares) you manage to converse effectively with stakeholders across the organization, including Hardware, Quality Engineering, Materials Master, Sourcing, and Data Center Operations.
Understand how to manage part lifecycle transitions proactively to mitigate risk of obsolete, aged, and excess inventory.
Familiarity and desire to understand reverse supply chain activities (returns, warranty redemption, repair operations, parts harvesting from decommissioned hardware).
Project management skills to drive small to medium‑sized projects simultaneously, balance competing priorities, and influence teams to move initiatives forward.
Support vision and future state process & systems roadmap with clear articulation of current state opportunities and demonstrated systems thinking.
Understand process controls and continuous improvement principles (Six Sigma certification preferred), and effectively map processes across swim lanes.
Effective written and verbal communication skills with an ability to explain multifaceted topics simply, create effective presentations, and author concise, data‑driven proposals.
Qualifications Required Qualifications
Bachelor’s Degree in Computer Science, Engineering, Supply Chain, Information Technology, Business, Operations, Finance, Accounting, Data Science, or related field AND 4+ years of supply chain, inventory management or sales operations experience, preferably in planning (demand/supply/forecasting), cloud industry experience, infrastructure, data science, or channel management experience
OR equivalent experience.
3+ years of experience with Bill of Materials (BOM) structure.
Other Requirements
Ability to meet Microsoft, customer, and/or government security screening requirements. This includes the Microsoft Cloud background check at hire/transfer and every two years thereafter.
Preferred Qualifications
Bachelor’s Degree in Engineering, Industrial Engineering, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field.
3+ years of supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing, and manufacturing experience.
Master’s Degree in Engineering, Industrial Engineering, Business, Supply Chain Management, Operations Management, or Supply Chain Analytics.
6+ years of supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing, and manufacturing experience OR equivalent experience.
Skills in Power BI and ability to modify and run SQL queries; proficient with Microsoft applications including Excel, Word, PowerPoint.
Demonstrated expertise in program management and process improvement methodologies; Lean/Six‑Sigma training, 5S, Kaizen, Agile, CPIM/CSCP certification preferred.
Comprehensive working knowledge of key IT and service industry concepts and understanding of cloud infrastructure and datacenter issues such as physical space, rack units, break‑fix requirements, and incident management.
Detail oriented, ability to communicate complex problems and solutions, drive to collaborate, bias for action to close out problems, and very comfortable working with numbers.
Familiarity with network equipment such as net chassis and net modules.
Process/system background and ability to rapidly understand and drive improvements in new processes/systems.
Comfortable working in a fast‑paced dynamic environment with rapidly changing requirements, robust critical thinking skills, and ability to drive resolution in ambiguous situations.
High‑tech knowledge and understanding.
Network knowledge and understanding.
Microsoft is an equal‑opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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