Synectics Inc. is hiring: Phlebotomist in Augusta

We are hiring a Phlebotomist to serve as a Patient Services Representative II at Synectics Inc. The role involves drawing quality blood samples, preparing specimens for laboratory testing, and ensuring accurate and timely documentation while providing a welcoming, trustworthy experience for patients.

Responsibilities

• Draw quality blood samples from patients and prepare specimens for laboratory testing following established practices and procedures.
• Maintain direct, caring contact with patients, creating an atmosphere of trust and confidence while explaining the procedure.
• Demonstrate leadership behaviors and focus on process excellence while maintaining confidentiality and accuracy of patient information.
• Under the direction of the area supervisor, perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Confirm patient demographic information and signatures post‑venipuncture, ensuring tubes are labeled correctly in the patient’s presence.
• Maintain required records and documentation.
• Show organizational commitment and promote a positive image of Synectics Inc. to patients, clients, employees, and the public.

Requirements

• High school diploma or equivalent.
• Ability to provide quality, error‑free work in a fast‑paced environment.
• Strong independent work ethic with minimal on‑site supervision.
• Excellent phlebotomy skills, including pediatric and geriatric collections.
• Sound judgment and the ability to make decisions based on established procedures.
• Capacity to handle multiple priorities in a high‑volume setting.
• Superior customer focus with clear communication and the ability to embrace change.
• Medical training (medical assistant or paramedic) preferred.
• Phlebotomy certification preferred (required in California, Nevada, and Washington).
• Three years of phlebotomy experience, inclusive of pediatric, geriatric, and capillary collections.
• Minimum two years in a Patient Service Center environment preferred.
• Customer service experience in a retail or service environment preferred.
• Keyboard/data‑entry experience.
• Shift/time‑zone: Monday‑Friday, 7:30 am – 1:00 pm.

Benefits

Synectics offers comprehensive benefits, including:

• Healthcare Insurance: Coverage through BlueCross BlueShield of Illinois; eligibility begins after 60 days of continuous full‑time employment.
• Dental Insurance: Through MetLife; eligibility as above.
• Vision Insurance: Through VSP; eligibility as above.
• 401(k) Plan: Investment savings retirement plan with matching contributions and enrollment dates on January 1, April 1, July 1, and October 1.
• Technical Certification Bonus: Up to $500 for approved professional certification, awarded once per calendar year with activation after 90 days of documentation.

Synectics is an equal opportunity employer.